Odyssey13921272711
Google
We were assigned across the street from the main building-The Ambassador Suite. Nothing is mentioned in the room details that it has units across the street. I choose this resort because the pictures show its waterfront. It's very deceptive!||The hot tub on this site can cook a lobster! Not comfortable at all. Many people have complained about it but nothing has been done. The guy that closes the pool at 9 PM and security personnel were made aware. Water is still very hot!||The unit has no dishwasher. The washer and dryer in the hallways are coin operated. The grill requires reservation- $5 for 2 hours. Wi-fi is not free. These should have been a basic amenity that resort should have provided.||Matthews Beachside Restaurant. Very dissatisfied with the service or the lack thereof we received at the bar and restaurant. We sat at the bar and were given the menu right away. We waited at the bar for about 20 minutes while staff were collecting garbage and served other people who came after us. None from the 4 people at the bar area acknowledged if we were ready to order. We walked out! We came back to the restaurant hoping it would be different. The person that brought us the water was at our table in less than 2 mins, and we explained what happened at the bar few minutes ago. We waited again for another 20 mins, and no waiter has approached our table. Again, we left for non-existing service. We never spent a dime at the bar or restaurant after that.|| On a positive note, we had a great massage at the resort. There’s a small market, restaurants, Dunkin donuts, Auntie Annie, and Baskin- Robbins at the building next to Alhambra Casino.||I will not recommend this resort and don’t plan on coming back! If this is our first time in Aruba, we will never come back to the Island! Beware not all units are waterfront or beachfront. If you are assigned to the Ambassador Suite, prepare to cross the parking lot! ||