Rosana da C.
Google
Unfortunately, our stay at Casa Di Vina was very different from what we expected.
The room is spacious, but it urgently needs improvements. As soon as we entered, we noticed a strong smell of mold and even found spiders and ants. The cleanliness left much to be desired.
Noise was another major issue. The hotel is extremely loud, and the rooms have no soundproofing. We could hear footsteps from the room next to ours and, at night, the noise from the restaurant and people talking and drinking made it impossible to rest.
Breakfast was also disappointing. The service felt selective, and when we arrived around 9 a.m. (breakfast is served until 10), the staff treated us poorly because they were already trying to prepare the restaurant for lunch. They even tried to push guests toward tables by the pool. When we refused, the atmosphere turned hostile, which made the experience very uncomfortable.
Another unpleasant aspect was the behavior of some male employees, who stared in an invasive way, making the environment feel unwelcoming.
On top of that, the hotel was under construction, with no prior notice. There was dust and noise in the mornings, and staff would even sweep the restaurant while guests were still having breakfast, as if to hurry us out.
To make matters worse, room service was unsatisfactory: meals arrived without plates, cutlery, or drinks.
In the end, what was supposed to be a pleasant stay in Salvador turned into a frustrating and exhausting experience.