Chrissy Callery
Google
We had a perfectly fine stay here. The facility was beautiful, very clean and Eleonora was very helpful and responsive.
Upon our arrival the hotel was HOT, no air flow and no AC. We were shown to the cave room, which we loved, it was in the basement, clean and unique! We were told that the air conditioning 'comes from the floor' as well as the wall unit, but that fans were placed in the room to help cool. There was absolutely no cold air coming from the unit at all and it had to be close to 30 degrees in the room. We spoke with Eleonora in the morning regarding the AC not working and the sink drain being stuck, so we were moved to a different room - another unique spot! Once again the AC did not work in that room either, it was awful. We luckily only stayed two nights, could not have handled a third with the heat.
Overall, it's a great space, great artwork, very well maintained and the sunrise on the terrace in the mornings is incredible! It would have been nice had they been honest with us about the AC, it was clearly not working at all in the facility because even the common areas were hot, and the fans everywhere offered no escape.
Excellent location, very walkable.
Front desk isn't 24hrs.