Svein-Magne_Tunli
Google
We spent two amazing weeks exploring Portugal, staying in six different places – and unfortunately, Casa Do Valle was the only one that left us a little bit disappointed. It’s not a bad hotel, but it really needs a refresh. The photos on the website must have been taken quite a few years ago, because they don’t reflect today’s reality.||The location is actually lovely – set on a hillside just below the historic centre of Sintra, with easy access to the main attractions. Free parking behind a gated entrance, and it’s a quiet area with birds singing in the morning.||We booked the “Superior Suite with kitchenette” (room no. 11), which was smaller than we imagined. The kitchenette had a tiny fridge and limited equipment, just enough for a simple meal. The bathroom was small too, but functional. Both the room and the bathroom need some updating.||On the positive side, service was very friendly. Filipa Oliveira greeted us warmly and was helpful during our stay – no complaints there!||Facilities were a bit underwhelming. The outdoor pool didn’t look very inviting – kind of poorly maintained – and there were not enough sun loungers for all guests. This seems like a small fix, especially since there’s space for more. Also, it would have been nice to have a cozy shared area with tables and chairs to enjoy a drink or chat with fellow travellers.||There’s no restaurant or food service on site, though you can pre-order breakfast to your room and buy drinks at the reception during staffed hours (normally 9 to 19). The Wi-Fi was okay, though the signal in our room was weak at times.||In terms of value for money, we felt it didn’t quite match expectations. I’d probably stay elsewhere next time – or at least wait until Casa Do Valle has had a proper facelift.||Regards|Svein-Magne Tunli from Bergen, Norway