Jaya K.
Google
Disappointing Stay – Misleading Photos & Poor Room Conditions
We booked this hotel based on the beautiful photos posted on Booking.com, but unfortunately, the reality was far from what was advertised. I can’t speak for all rooms, but the one we stayed in was well below even the bare minimum standards.
The bed was noisy and in poor condition (photos attached), and the overall maintenance of the room was very disappointing. The walls and doors offer no soundproofing whatsoever—we could hear conversations from neighboring rooms, which made it very difficult to rest, especially while traveling with a toddler.
Breakfast was another major letdown. The offering was limited to white bread toast, a few mini fully dried omelette pieces, a croissant, and coffee. That’s it. It’s not buffet-style, and you’re served just once unless you specifically ask for more—which you likely won’t, after tasting it. It felt more like a formality than a genuine breakfast service. Either improve the breakfast or stop advertising it as a selling point—right now, it feels misleading.
On a positive note, the location is decent, and the ladies at the reception and breakfast counter were polite and did their best within the constraints they had. No complaints about their professionalism.
To the hotel management: Would you honestly feel comfortable staying in a room like this while on holiday? Serious attention is needed in terms of room maintenance, cleanliness, soundproofing, and especially breakfast quality. Our experience, especially while traveling with a young child, was not pleasant, and we would not recommend this hotel to others in its current state.