Charlotte van H.
Google
The hostel is okay for the price – good value overall. However, one serious issue we experienced was the presence of cockroaches in the kitchen. On our second day, we couldn’t use the kitchen at all – it seemed like staff were dealing with a pest problem, though no one told us anything. Unfortunately, the next day we saw multiple cockroaches again, some crawling on the cutlery (forks, spoons, etc.), which is really concerning from a hygiene perspective.
The staff did not acknowledge or inform guests about the issue, which is disappointing. Cockroaches can carry diseases, so it’s important to warn guests and ensure they clean everything before use.
This problem affected our stay, and we hope management takes proper steps to resolve it and communicate more transparently in the future.