Simon H.
Google
I cannot, in good conscience, recommend to anyone seeking a pleasant stay in Sao Luis. Our one-night experience was marred by serious health and hygiene concerns.
Upon entering our room, a damp, musty smell permeated the air, and we quickly discovered visible mold growth in various corners. This is unacceptable, especially considering the potential health risks associated with mold exposure.
To make matters worse, the room was infested with cockroaches. We spent the night shifting sleeping positions to avoid these unwanted guests, making it impossible to get a decent night's rest.
We informed the hotel owner about these issues, hoping for a resolution However, we were met with indifference and no offer of compensation. This complete lack of concern for guest well-being is deeply disappointing.
While the hotel's location in the historic center is convenient, it cannot make up for the appalling conditions we encountered. I urge travelers to consider other options in Sao Luis to avoid a similar, unpleasant experience.