Casa Lola Luxury Collection

Just got back after a weeks stay and found the experience wonderful. Any little issue was handled quickly and without any burden. The staff was phenomenal and they dealt with my lack of Spanish in a very respectful and patient manner which I appreciated greatly. Stayed in the Presidential Suite and it was beautiful along with the great terrace to relax on taking in the city’s vibes. The rooftop is amazing along with the uniqueness of the whole interior of the hotel. The restaurant is phenomenal and morning breakfast in the courtyard was peaceful. I’m an avid traveler who prefers high end hotels and will honestly say Casa Lola did not disappoint at all. Thank you to the staff for recommendations on places I should run, purchase specific items and arranging of transportation to personal requests.

We had an amazing stay at Casa Lola. From the delicious restaurant to the beautiful rooms, I definitely recommend a stay here. The service was great especially Jailer at the front desk who was so helpful and welcoming. Everyone remembered us throughout our stay and always greeted us in passing. The rooms were beautiful a den they even upgraded us for free which was an amazing surprise that added to our experience. The only thing travelers should be aware of is that it is located in a very lively area. The bars are very loud from 12-4 am and it was often hard to sleep because of the loud music at night. That being said, that is not the fault of the hotel and just the burden of staying so close to all the action in Cartagena. Everything is within 5 minutes walk which is both a blessing and a curse. Despite the loud music I would still recommend this hotel to anyone looking for a cozy and beautiful place to stay with amazing staff and a great restaurant just downstairs from your room.

Lola Hotel is a true hidden gem in the heart of Getsemaní. Cozy yet undeniably luxurious, it sits right in the center of the neighborhood’s most vibrant street, while still feeling intimate and serene the moment you step inside. Every corner of the hotel is thoughtfully crafted, filled with beautiful details and small stories expressed through art pieces, textures, and design. It feels less like a hotel and more like a curated experience. The room was exceptional, comfortable, elegant, and perfectly designed for rest after exploring Cartagena. We were also graciously offered a few extra hours for checkout, which made the stay feel even more personal and generous. A special mention to Yeison and Kelly, whose service and attention to detail were truly outstanding. Warm, attentive, and genuinely caring, they made us feel welcome from the first moment and ensured everything was flawless throughout our stay. Lola is not just a place to sleep, it’s an experience. Highly recommended for anyone looking for character, comfort, and top-tier service in Getsemaní.

Perfect Anniversary Stay! The location was absolutely prime - couldn't have asked for better. We stayed in Room 6, which was perfectly positioned away from the hotel bar and rooftop area, making it nice and quiet. Even though our room was street-facing, the windows were perfectly soundproof and the nightlife didn't disrupt our peace at all. The rooftop was a major highlight - two separate mini pools and a great bar where we enjoyed some Aperol Spritzes. The atmosphere throughout our stay was peaceful, friendly, and genuinely LGBTQ-friendly, which we really appreciated. We felt safe. We didn't try the restaurant since we had other spots in the area we wanted to check out, but the staff went above and beyond in every other way. Kelly was especially amazing, helping us with an early check-in and upgrade for our anniversary celebration. They also helped us arrange airport pickup and drop-off, making everything seamless. Honestly, we have nothing negative to say about our experience. Highly recommend!

My friends and I had the BEST time. The staff were incredible...very helpful, kind, welcoming...we loved all of them. Hotel is very centrally located. The rim was so great and comfortable beds. Food was delicious at the restaurant and the drinks were great. I would stay there again and again. It was amazing!!!

Casa Lola was truly a one of a kind gem. The staff was warm and welcoming and made sure we had everything we needed. The decor and ambiance were beyond our wildest expectations. Dining was a lovely event with excellent old world service and delicious meal options. The location gives easy access to local neighborhoods as well as the walled city. All the rooms are beautifully decorated with all the amenities. We cannot wait to come back very soon.

Hotel Casa Lola is a stunning hotel. From the foyer, to the roof top pool everything is wonderful to look at. My room on the 3rd floor was wonderful and had assistance getting my baggage upstairs. The location is perfect to explore all around the walled city or the boca strip. I wouldn't recommend breakfast at the restaurant as you can find so many more wonderful locations for breakfast for less and with option.

Lovely hotel. The design and architecture is tastefully done with open walkways and rooms with high ceilings. We stayed in the deluxe room and it was so nice. Also has a roof terrace with two pools. Only negatives were room sound insulation is not great, diners and partiers could be heard downstairs and honestly the breakfast is a bit average.