TropicalTraveler78
Google
We stayed here based on reviews and decided to splurge because of it but were disappointed. We paid over $1000 USD a night for a suite. Upon checkin, we were put in an unattractive apartment building a block away from the actual hotel. The apartment itself was beautiful and had a great view, but had many maintenance issues where electricity kept going out (went out 4 times, some sort of breaker kept blowing), and the electronic shades broke multiple times. It was like someone's apartment, perhaps the owner, not part of the hotel. I did not want to stay in an airbnb, but that is what it was like. We did not feel we got the experience of the boutique hotel we paid for. The manager was nice and gave us a credit for dinner but that was really insufficient considering the disappointment and constant maintenance problems. They said there was nothing they could do because we had pre-paid. That was a weak reason. ||The breakfast was good and the restaurant there was very good. The first night we got there there was a wedding and they closed the pool & restaurant. They basically took over the whole hotel which I really didn't think was fair to other guests, plus of course the noise late into the night. I would stay somewhere else next time, especially bearing in mind the very high price. I'm sure there are better options.