Casey Dlott
Google
I am really sad to write this bad review because I had a great shopping experience at this store. But for over a week I have contacted them to get my Global Blue Tax Refund, and they have not sent it. This is extremely disappointing as it is 19% of what I paid, which is a significant amount. They have not responded to my requests. The email for the tax refund should have been sent immediately. I stood at the store for over 30 minutes waiting for them to process it, and left thinking that they had, but unfortunately they had not and will not respond to my requests. Since I am leaving Colombia today, I cannot get the refund. Therefore, I do not recommend shopping at this store, which is too bad because the service was good and I loved what I bought.