Casa Valeria Boutique hotel

I’ve stayed at this hotel four times before and never had any issues — I actually used to really enjoy coming here. This time, however, was completely different and incredibly disappointing. I came with my family instead of just my husband like in previous visits. The BBQ has always been available for use until 10 PM, but this time the owner was nearby and, for no clear reason, rudely told us we couldn’t use it. She made up random excuses and was visibly unpleasant from the beginning. Then, at 8 PM, she told us we had to leave the pool — something that has never happened in any of my past visits. To make matters worse, her daughter was extremely unprofessional and disrespectful. We weren’t making any noise or causing problems — we were just trying to enjoy time as a family. It honestly felt like they didn’t want us there. Meanwhile, the owner was drinking with her friends and seemed bothered by our presence. This was a horrible experience and completely ruined what used to be one of my favorite places. I won’t be coming back after this.

I had a great experience staying at Casa Valeria. Super nice and responsive hotel staff and owners. For example, we needed a power cord to connect computers, the hotel actually purchased one for us to be able to use during the stay. Breakfast was included, healthy, clean and tasty. As a hotel in downtown, it is close to the beach, and also provided a tranquil atmosphere, good for families. Communications were very easy and quick. It helps travelers who cannot speak Spanish to feel at ease to get all needs addressed and all questions answered. Much better than an Airbnb setting. Highly recommend this hotel. I will definitely stay here again in my next visit to Sosua.

Before we booked our trip, I saw how many wonderful reviews Casa Valeria had so I was really optimistic that we found an amazing place and that we would have a wonderful stay, so I am saddened to have to write this review. Pros: All of the staff are very nice and welcoming. The rooms are kept clean and the minibar is well stocked. The pool and loungers were lovely to enjoy on a hot day and the beach is a very short walk (4-5 minutes) down the road. If you need a taxi somewhere, reception will arrange it for you. Breakfast was delicious and there is a self serve juice/coffee station. Cons: -The day we checked in, the hotel was having power issues. Not less than an hour after we arrived, the power went out for 7 hours which meant no air conditioning, fan, lights, or running water. After traveling all day, we were miserable and hot. -Despite having an AC and fan, the rooms never got quite cold enough to battle the heat. -The shower temperature fluctuations were insane. Even if you had it right in the middle setting, it would randomly turn to scalding hot to freezing cold. THE BIGGEST CON: As many people know, Sosua is a hotbed for prostitution and despite the hotel’s policies assuring that “outside guests are strictly forbidden”, that didn’t seem to actually be upheld. Several male guests (about 4 of them staying in different rooms) engaged in hiring prostitutes and bringing them onto the property and then loudly, i mean practically yelling, about their experiences with the prostitutes. It felt very uncomfortable and gross and I wish the hotel would have kicked them out. If we would have brought our children on this trip, we would have promptly left the hotel because of this. They also smoked weed on their patios. Most of the restaurants nearby also felt inaccessible because of how sketchy and dangerous the locale and neighborhood seemed. We walked to a store and to a restaurant and determined we weren’t going to do that again. All in all, our stay was pleasant but it could have been much better, but we really did appreciate the staff’s friendliness.

Staff was amazing. Location was close to everything. Very nice bar and pool. The breakfast was included and was decent enough to start your day. Rooms were clean overall (minus a few ants here and there), but my safe consistently didn't work so I was forced to leave my valuables in the safe in a friend's room. Other than that, everything was great and I would stay their again.

Casa Valeria is a wonderful Sosua boutique hotel that I absolutely love. I am a little worried about writing this 5-star review because the more people that discover it, the less likely I am to get my favorite room. I have stayed at this property at least 4 times over the past year with trips lasting for 7 days or more. The staff is amazing – from the front desk staff who welcome you with a smile, to the room/hotel service who keep the rooms and property perfect and clean, to the bar and restaurant staff who serve the best meals and strongest drinks…btw, breakfast is included, and to the security guard who gives you peace of mind. The rooms are great – comfy beds and pillows, large modern bathroom with plenty of water pressure and a well-stocked mini bar. And the location is a short walk to the beach, and other restaurants/bars. I already reserved my room for my next trip and highly recommend this hotel

I had stayed at this hotel four times before and always had a good experience, so I was shocked at how badly we were treated this time. This was my first visit with family instead of just my husband, and from the start, it felt like we weren’t welcome.||From the moment we arrived, we asked if we could use the grill and were told yes. Based on that, I spent over $200 on food and supplies to enjoy a BBQ with my family. But later, the owner suddenly made up an excuse and refused to let us use it. Later, around 8 PM, she told us we had to leave the pool — something that had never happened during my previous stays.||Her daughter was especially disrespectful and unprofessional. We weren’t making any noise, just quietly enjoying time as a family. Meanwhile, the owner was drinking with her friends and clearly didn’t like that we were there.||This experience ruined what used to be one of my favorite spots. Very disappointing and definitely won’t return.

What an incredible little hotel in the town of Sosua right up from Playa Alicia. Incredible rooms, great hospitality, wonderful staff. Frank the owner and his wife are as kind as they can be. Rooms are so nice, well taken care of, great water pressure in the showers, lots of hot water, stocked supplies and mini bar in the room at a fair price. Did I mention that they have a fantastic restaurant and bar that serves breakfast, lunch, and dinner. Food is good, service is kind and the vibe and energy is great. Breakfast is complimentary if you stay there. Our child got her breakfast and raved about it her mother and I slept in. We were disappointed that we missed it. You also get 2 welcoming drink on your 1st night. Security is awesome and they know their guest which is great. They let you in and out when it gets late and they well also keep and eye out for you. This was such a breath of fresh air after our very sub standard resort stay at Cofresi Palm in Puerto Plata. This was a great way to finish our trip in the Dominican. It’s also super close to the airport. If we could have looked into our crystal ball we would have skipped the resort and spent the whole week here. Keep up the great work Frank and staff. Sincerely the Brooks family, Atlanta, GA.

I stayed at this hotel from February 15 to 20. The rooms were clean, well maintained and attractive. Security as usual was great and location unbeatable. This is a place I will return to and strongly recommend to all! My only suggestions are the following: 1) Ensure wandering cats inside the hotel are properly cared for/immunized etc... I must say i was worried at times when I had to wake the cat up to get in my room. 2) When on vacation people tend to party all night, so, it would be great if breakfast is served whenever needed since it is included in cost of stay. I once arrived at 11:33 but since breakfast ended at 11:30, I had to go to Baileys and purchase breakfast. Another alternative is to have room service so guests can order breakfast or any meal for that matter. 3) I strongly suggest placing landline phones or some sort of interphones in the rooms in case of emergency since most of your guests are foreigners, in case of an emergency they can at least call for help. 4) After midnight, the reception is empty, only an unarmed security guard is present, i suggest you have at least an armed guard and an English speaking person who can help if needed. Kudos to Frank and Rudy and the entire personnel for their wonderful job at keeping this place as wonderful as it is!