Casa Vallejo Hotel Baguio

My stay at Casa Vallejo Hotel was a mixed bag. On the positive side, the hotel's location is truly a highlight. Situated in a charming area, it offers easy access to local attractions and eateries, making it convenient for exploring the surrounding area. The building itself has a lot of character, with a historic feel that adds to the overall ambiance. Overall, Casa Vallejo Hotel has potential. With some upgrades in terms of Wi-Fi, bathroom maintenance, and latest check-out offerings, it could significantly improve the guest experience. While it's a decent place to stay for a short visit, there's room for growth to make it truly outstanding.

Given the hotel is old, but doesn’t mean they should not upkeep room amenities. The pillow covers had yellow stains. Bathroom tiles has mold & mildew. Our room’s water heater broker mid use and had to ask for a pail to heat water from the kettle just to keep our bath water warm. No slippers provided as they ran out 2 weeks prior. Stocks should be replenished before it runs out. Not enough accessible parking spaces. Blankets had holes and pretty much old. No breakfast. Room gets noisy esp the roadside rooms. All these for 7k. Not value for money.

We had a wonderful stay at Casa Vallejo. The staff were incredibly friendly and accommodating. The only concern we had was the stairs, but we understand this is typical in a mountainous area like Baguio. Overall, we would definitely consider staying at Casa Vallejo again in the future. 😇🥰

I’m writing this review to inform future guests of our experience at this Hotel in Baguio. We stayed here in December 2023, choosing this hotel primarily because it offered on-site parking, even though it was a bit pricier than the usual hotels we stay at.||Safety was our priority, and we were willing to pay extra for peace of mind.||||Upon arrival, the staff was friendly and welcoming, helping us with our luggage since there is no elevator and the parking area is in the basement. Check-in was smooth, and personal details were taken for reference—except for the plate number.||||We chose not to drive during our stay due to the holiday traffic and road closures in the city center. The hotel’s central location allowed us to walk around Baguio conveniently.||||Our room, which overlooked the parking area, was quiet enough but lacked soundproofing, allowing us to hear noise from nearby establishments.||||On the morning of checkout, between 7 a.m. and 10 a.m., we heard an alarm that sounded similar to our car’s, but we assumed it was another vehicle since ours hadn’t been moved since we arrived.||||When it came time to leave, I stayed inside the hotel while my husband went to retrieve the car. Oddly, a staff member approached me, stating that the car was ready out front, even though I hadn’t mentioned any details about our vehicle.||The staff helped load our bags into the car, and we left with a positive impression—until we got home.||||To our disappointment, we discovered our car was damaged: a scraped fender, a dent, and scratched wheels. We were certain the damage hadn’t occurred during the drive home. I immediately contacted the hotel, and they redirected me to the guard on duty. He informed me that a Pajero had triggered an alarm in the parking area but couldn’t identify the owner due to a lack of information (as we hadn’t been asked for the plate number).||||The guard’s statement didn’t align with the manager’s explanation, and despite the hotel’s promises to look into the matter, we never received a conclusive response. The staff mentioned that CCTV was unavailable due to renovations at the back of the hotel—though we doubted this explanation.||||Our visit was supposed to be a relaxing holiday, but the unresolved damage to our vehicle was a major disappointment. It took months to get the repairs done, and we’ve since learned some valuable lessons: always inspect your car before leaving any premises, consider a dashcam, and park in areas with CCTV coverage.||||In summary, while the staff’s hospitality was commendable, the lack of accountability and security left us dissatisfied with our stay.||||Why share this now? With the holiday season approaching, many tourists and guests will be visiting Baguio and may choose this hotel for their stay or for dining. This review is simply to raise awareness.

We stayed at Casa Vallejo and had a lovely experience overall. Pros: 1. Location: The hotel is conveniently situated near SM and Session Road, making it easy to commute and catch a taxi. 2. Child-Friendly Rooms: The rooms are safe for children, allowing my baby to play without any hazards. 3. Homey Vibe: The hotel has a warm, ancestral home feel, and they’ve done a great job preserving its historical charm. 4. Excellent Customer Service: The staff was incredibly helpful. A standout moment was when we accidentally left our room key in our car parked a few flights down. The housekeeping staff graciously retrieved it for us, saving us a trip back. 5. Simple Amenities: The hotel offers all the essentials without being extravagant, which suited our needs perfectly. 6. Hill Station Restaurant: Having this restaurant on-site was a bonus. The food was delicious, and we enjoyed our plated breakfast there. Cons: 1. Pillow Cases: Some of the pillowcases had small holes, which could use some attention. Additional Notes: The parking is very steep, so be prepared for a bit of a climb. Accessibility could be an issue, as there are many stairs from the parking area to the main lobby. It's best to drop off your luggage and passengers at reception before parking. Overall, I highly recommend Casa Vallejo for its charm and great service!

They provide you with pitcher of water but the cover for it was filthy. the coffee machine provided was obviously not cleaned and the bedsheets has stains. fortunate enough my earrings fell that i had to look under the bed and i was terrified to see how dirty it was. we were not given a pair of slippers but i saw a slipper under the bed with some seeds from lime i think and other dirt. it was very very dirty. the cabinet for clothes wont be used because thats where they put almost everything that you might need... mini fridge, coffee machine, cups for coffee, pitcher of water, etc. so your baggage and other stuff would be on the floor. hoping they will focus well on cleaning rooms. but, if asked, I will not recommend this hotel.

This is not a 3 star hotel. It's very dirty and noisy. Only the location is good. The rooms are very small with dirty sheets . Bathroom is extremely dirty

PROPS TO MS. MARIEJO/ MARIEJOU MAYBE WRONG SPELLING BUT THANKS TO HER FOR THE WONDERFUL ROOM AND ACCOMODATION AT THE LAST MINUTE VERY ACCOMODATINF EVERY QS WILL BE ANSWERED AND WILL HAVE A ROOM IMMEDIATELY. VERY GOOD ROOM CLASSIC AND HISTORICAL. EVERYTHING IS WORKING FROM TV TO CR. EVERYONE IS FRIENDLY AND ACCOMODATING! BEST PLACE TO STAY IN BAGUIO DURING PEAK AND NON PEAK HIGHLY RECOMMENDED PLACE TO STAY THIS IS THE PLACE TO BE AT BAGUIO SPECIALLY THIS PLACE IS THE BEST PET FRIENDLY IN BAGUIO!!! 100/10 BOOK HERE NOW! - FROM NCR