Yulya Ya
Google
We stayed at Casa Vallejo a few times because it’s pet-friendly, strategically located, and there’s nice massage and spa+coffee shop and Hill Station restaurant in the same building. Plus, the breakfast is at Hill Station too. However, this hotel is far from perfect. The rooms are shabby and not so clean, the bathrooms are not maintained, there’s always a problem either with a leaking sink, shower, or a toilet bowl.
The building is old and charming but expect zero soundproofing, especially on the road side. Also, they currently have some kind of construction under their windows in the back yard, so last time we stayed there it was terrible. We couldn’t sleep at all, they tried to move us from one room to another, promising it would be quieter but it didn’t work out. Shouldn’t they inform the guests in advance? We had a senior citizen with us so she had an awful time and doesn’t want to go back to Baguio anymore, thanks to casa Vallejo😅
The staff is mostly nice and friendly, but the cleaners are not trained well I think. They are too noisy in the corridors no matter what time it is.
There was also one time I had bedbugs’ bites all over my arms and legs, and when I informed the receptionist, he said that maybe my dog has fleas. Seriously???
I’m addition, they constantly ‘ran out’ of slippers. Every month they would tell us the same. I mean, if you guys don’t wanna spend on slippers, please remove it from the booking info so people can bring their own slippers.
Anyway, we’re never going back again, even if it means we leave our dog at home. We already found a better choice here in the area since we go to Baguio a few times a year.