Vinny
Google
This hostel has an excelent and beautiful ambience, true to the pictures. The interior design was wonderfully coloful and reminds its guests everyday that they're in beautiful Guadalajara, it truly created a vibrant and welcoming atmosphere. The common areas were thoughtfully decorated, providing a nice space to relax and socialize with fellow guests and local friends made along the way.
Another aspect that I appreciated was the staff's exceptional level of friendliness and eagerness to help. From the moment I arrived, I was warmly welcomed despite being late due a delay at the airport. The staff were almost always available to answer my questions or to provide recommendations about things to do locally and dining options that weren't always the typical tourist trap.
I noticed that cleanliness was one of their top priorities at this hostel. The rooms, bathrooms, and common areas were always maintained. I appreciated the efforts made by the staff to ensure a hygienic environment for all guests.
However, despite all the good, I cannot in good faith leave a review without mentioning some hiccups. I did encounter a few issues during my time here. One of the downsides was the unexpected room change for me. Despite having made a reservation in advance, I was asked to switch rooms three times during my stay. While I understand that situations may arise, it was a little troublesome to have to go through.
Another minor setback was the occurrence of a blackout during my stay due to a thunderstorm. Although it was relatively short-lived and the hostel staff did their best to resolve the issue promptly, it was somewhat worrying. It may have been helpful if the hostel had a backup power supply or a contingency plan in place for such situations.
Additionally, there were some slight issues with the water supply, and water tempetures, resulting in reduced water pressure or a temporary outage. While the staff did respond quickly, taking it very seriously, trying their best to rectify the problem, it did cause some inconvenience when I had no choice but to shower or to use the restroom.
Despite these minor occurrences, I would still recommend this hostel for its overall positive aspects. With a bit more attention to addressing the issues mentioned, this hostel has the potential to provide an outstanding experience for its guests.
Overall, my stay was memorable, and I appreciate the efforts of the hostel's staff in ensuring a pleasant visit.