casaBASE

Bed bugs. All the 4 beds in the room were infested with bed bugs and we got bitten all over and couldn't sleep. Although I had booked four nights, I had to leave the hotel after just the first night. The hotel promised a full refund after me providing multiple photographs and videos, but since checking out the hotel stopped answering calls or replying to messages. And no refund given. There is no reception at the hostel, so you can't even speak to someone directly.

Its a bit tricky one, because there is no reception so also- no service. They give you details how to get in over the mail. The rooms itself are amazing, very comfortable, the facilities are also gorgeous(the kitchen&rest area!!!) the location is not so great, but it’s worth it.

Can’t pick up the phone for anything also didn’t send the room PIN code like they were supposed too All digital no physical check in all online and hung up on me 4 times cause I couldn’t answer right away also wifi didn’t work

Amazing hostel! I left my glasses in the room and they posted it back to me from Milan to London, million thanks to them. The washroom is clean, room is large enough, interior is amazing! Highly Recommended!

The place was unique for sure. My friend and I had different opinions about the place: he loved the place. I liked it less. My first reaction was shock when we arrived in the room. The place was so ascetic, and I was doubting even if I ordered that exact room. Then, I realized I got confused with the pictures of the common area (kitchen+hang out room). There was no place to put the luggage. The sheets weren't nice, the beds had one thin sheet and then on top a warm blanket, so the thin sheet escapes at night, and you end up touching the warm blanket, which is itchy. The common+kitchen was cozy. The showers had cold water or barely warm. The water pressure was very weak. You can't really shower there properly; that was a huge disappointment. One of the receptionists didn't speak one word of English, which was kind of weird... Fortunately, on another day, we met a receptionist who spoke great English. The place is trendy and located in a great neighborhood. Bar was nice, prices descent. Stairs were hard to climb, I wish they would have had an elevator. This place is not suitable for disabled people.

Family of four So I booked this hostel because I needed somewhere to crash for two nights. I read all the reviews on every site and decided to go for it. GLAD I DID. Room: four beds en suite singles. Clean bedding, comfortable beds, blackout curtains. One shower and one sink en suite, clean. NOTE: the shower operated like a public bathroom with the water which I think is amazing, runs, shuts off, runs, off etc and no tv but the wifi was so good! Bathroom: I had a shower and sink so I had to use a shared bathroom. CLEAN. Men and women. Two showers two toilets, sinks, blow dryer and a sitting area I guess if you wanted to wait for your people so they wouldn’t be alone. Building: clean and smells good. There’s an area I don’t even know what to call it, lounge? Pretty dope spot to take some pics Getting here/in: so the signs say there’s an elevator but I couldn’t find it. Three flight walk up which was a bit annoying with luggage BUT hey nothing to complain about, whatever. I got here at a decent time so the main gate was open and the instructions were very easy to understand Communication: excellent, upload info, pay tax of €2 if you’re over 30 (I found that interesting but again, whatever) once done I received codes etc Food: they have a spot open 9 am to 4 am with various menus throughout the day. Very affordable and the food was GOOD, drinks were even better! There was a live band on the Saturday I attended and a party later that day. The area is kind of dead BUT you really could just chill out here and enjoy the activities, food and drink I HIGHLY recommend for groups and families

We slept here, payed, and we are receiving threats through booking saying we should pay inmediatly again. We call and send emails to solve this problem but nobody replies neither way. Take into account that if you have any problem there is nobody answering the phone or the emails.

Loved this hostel! Stayed here for a short stay in a private room - was very quiet, the room was very chic and well air conditioned, and the common room was also very cool. The bar/ restaurant downstairs is very well priced and a great little spot and this hostel is well positioned to explore Milan!