Cascade Gardens Holiday Apartments

We stayed at the studio of this service apartment and we found the bed to be lumpy. On my side it was sagging . The bed also had bedbugs.The apartment itself was dirty and cobwebs with a spider on the windows. The bathroom door had black electrical tape to keep door together on the bottom caused by steam and ceiling had bubbles. No ventilation. They only supply enough tea, coffee, sugar, toilet paper for your stay. If run out, you have to supply own. Towels and sheets not changed during a 7 day stay. But if requested they give you extra towels. Won't be staying here again and recommend that you don't either.

Truly awful. I am no stranger to a budget hotel but as a minimum I expect them to be clean and relatively well maintained. This place was neither of those things. I think it is the dirtiest hotel I have stayed in anywhere in the world. There were stains, rusted tea/coffee pots, rust on the fittings in the bathroom, dirty mats in the kitchen, black dirt on the walls and ceiling, dirty shelves in the wardrobe, dust in all the corners and the skirting boards were coming away from the walls. When I raised it with the owner he denied that there was anything wrong with the room - that tells you everything you need to know about his standards. I very rarely leave bad reviews but as a solo female traveller I really do feel the need to warn others off this place. It’s also quite far from the esplanade and doesn’t feel like a safe area, you have to get Ubers around. Spend the uber money on a decent hotel on the seafront and avoid this place.

Lovely little oasis within walking dustance of centre. Fab little pool fir relaxing in after a day out. Very good value for money.

Great location and apartment, very nice and clean. Perfect for a holiday if you have kids, as the kitchens are very well equipped. There’s also a lovely laundry area with a washing machine, dryer, and hangers available. The only slightly annoying thing is that the walls aren’t very soundproof, so we could hear a bit from the other rooms, but nothing too bad. I totally recommend it!

The apartment was disgusting - easily the dirtiest hotel I have ever stayed in. I had booked for 5 nights but left as soon as I could get a room elsewhere. The owner was dismissive and pretended everything was fine, despite the dirty surfaces, walls, ceilings and shelves. The skirting boards were coming away from the walls, cupboard doors were warped and broken, the tea/coffee pots were rusted. There was a sign on the way in saying you’d be charged for calling out the owner after hours and another saying you’d be charged if you didn’t take out your own rubbish. For an extra $200 I found a hotel with a 24 hour reception right next to the marina, and crucially it was clean.

Nice spacious, fully air-conditioned unit. Close to Muddy's Cafe and The Cairns Esplanade. Also convenient for catching one of many local buses. Enjoyed the stay. Will stay again.

Arrived on a night flight and was bitten by a bed bug, found brown stains on sheets and lots of hair. I called the owner who was aggressive and swore at me on the phone. The housekeeping manager was kind the next day and changed the sheets and treated the bed for bed bugs. The mattress was extremely uncomfortable, rooms very dated and overall cleanliness of a low standard. The toilet constantly ran. It was a disappointing stay. Stay at a hostel or pay extra to stay somewhere more decent.

Great location close to everything. Apartment spacious clean and homely. Kitchen well equipped. Good internet tv. Rooms with fans and AC. Nice little pool and jacuzzi. Great value.