Cascade Wellness Resort

This resort has the potential to be gorgeous. The setting, design and location are stunning. The 'sand pool' is wonderful for small children as its combines a beach feel and safe environment . Staff are friendly, especially in the restaurant where the food is great with variety and a children's section .|You could always get a sun lounger and the resort , by design never felt busy which was lovely. |The apartment could have been gorgeous . Super spacious and a good location. But when we checked in, there were stains on the sofa, carpet, damage from damp throughout, and an understocked kitchenette. Ants are a problem in general in the heat- but I would wake up and there would be hundreds on floors, climbing on surfaces, in my bags, baby's pram etc. The attitude of guest services was very defensive- that stains sometimes can't be removed , and that we had to deal with our tour operator. Given the price point of this hotel, I was genuinely shocked. They did offer to change our accommodation 4 days into the holiday, but when I looked around, this wasn't any superior, ie further away and with tiled floors throughout so not suitable for a toddler and I believe it was smaller too. They had the opportunity to make good on this and chose not to. We were also offered a bottle of wine or spa discount as a gesture of good will, however when I explained I already had a spa booking, their feedback was it couldn't be applied to this treatment as it was already discounted as a monthly offer (the spa recommended I opt for this facial!) Again- this just felt like poor judgement.|I appreciate this was towards the end of the season- but this was our long awaited family holiday and I felt very let down. |In the end, we tried to make the most of it. In summary, I would consider the price point of this resort when compared to others in the Algarve.

TL;DR: Cascade Wellness is a fantastic family-friendly base in the Algarve with spacious apartments, great amenities, and a unique sandy-beach pool the kids loved. Highly recommended for families, couples, or anyone wanting comfort and easy access to Lagos. Full Review: We stayed 5 days and couldn’t be happier with the location and setup. Having an apartment instead of a standard hotel room gave our family extra space, a full kitchen, and a washer/dryer—saving money on meals and luggage space. Our boys loved having their own room, and we enjoyed having our own space as well. The resort is very family-friendly, with many young families around, and the staff were friendly and fluent in English. The highlight for our kids was the pool with a sandy beach entry—a clever touch that meant they could play in sand without us having to go to the beach every time. There’s also a well-equipped gym, a games room, and a restaurant on site. Only one drawback: the resort has just one main TV, so sports fans may need to go into town to watch games. The location is excellent for exploring Lagos and the Algarve coast. The old town of Lagos is charming (though parking can be tricky—use the north-side garage), and from here it’s easy to explore other towns. We drove down from Lisbon, but Faro airport is an easy alternative. Overall, Cascade Wellness offered comfort, space, and amenities that made our family trip smooth and memorable

We had a lovely week on the Algarve using Cascade as a base to visit the area. The cliff top location is stunning and the pools were pleasant. Staff were friendly and welcoming. The restaurant staff were great with my son. Our week was disrupted by a faulty door lock, while quick to try a rectify when the problem first occured once it was ongoing it took a while for a different room to be offered (grateful to the manager who arrange the new room). The double room otherwise was very spacious, decor a bit tired/needing a top up coat of paint in places. Unfortunately our room had a generator running outside which provided a free white noise machine. Wellness wise, nice gym, spa facilities free to guests underwhelming (jacuzzi was out of order the week we're there). Food was good all week and great options to walk out to if you don't mind a 20min leg stretch. TL;DR - Nice location, rooms spacious but a little tired, food good, wellness maybe, staff excellent. Our room had issues hence the lower room score.

Fabulous resort in a great location with amazing views and easy access to the clifftop paths. Only a short drive (or 30 min walk) to the old town for bars and restaurants.||Loved the pool, plenty of loungers and great poolside bar service. Ate in the gastropub on our first night which was very good.||Stayed in one of the self-catering apartments which was handily just over the road from the main hotel building. Apartment was slightly shabby around the edges (e.g. broken kitchen tiles) and we had to keep the ants at bay but overall, it was very clean, spacious and serviced daily with fresh bottled water provided. The bed was incredibly comfortable!||Stayed here for one week as a honeymoon and absolutely loved it, would definitely return.

I’ll start on a positive note. The hotel has a wonderful location. We liked the friendly staff. Everything was handled very politely, and whenever we needed any help, it was resolved immediately. For example, a broken shower button was fixed in the morning while we were at breakfast. Speaking of breakfast, the selection was large, and everyone could find something for themselves. You could sit inside the dining area or outside at tables with a view of the pool and the ocean. If you want to stay for dinner as well, €44 per person for that kind of buffet is definitely overpriced. On the first evening, we were so tired that we had to stay in. The mocktails at the bar were very tasty. We ordered piña coladas several times. Takeaway food to the pool was also decent. I ordered a Caesar salad, and it was edible. Special thanks for the adapter for the Irish-type plug — I had forgotten mine, but the reception kindly provided one. Overall, the staff is friendly. Now for the negatives. I travel often and stay in many hotels, so I have something to compare. I have never seen a situation where a waiter wipes chairs after breakfast and then wipes the tables for the next guests with the same dry cloth… There was no disinfection. It was disgusting. Some food (for example, scrambled eggs) was cold and tasteless. Fortunately, there was a choice. The rooms do not live up to 5 stars — furniture and walls are scratched, the tropical shower leaks on your head even when it’s turned off. Water from the shower gets on the floor, so we had to change several towels a day, and the grout in the shower is long overdue for an update for hygiene purposes. And the cherry on top was the ventilation, which apparently hasn’t been cleaned in a long time, see the attached video. The iron leaked, and at the end I remembered that the jacuzzi didn’t work. I would rate the hotel 3.5 stars. Hygiene must be maintained. Check-in is late — 3:00 PM. I would not return here a second time.

We had an amazing vacation. The staff were wonderful. Our two rooms were always well stocked and cleaned. The resort property is beautiful. The location couldn't be better. The (cheap!) Uber rides got us to Lagos daily. But we also spent lots of time poolside or walking the many easy to follow trails near by which had incredible scenery. We stayed for 1 week which enables us to do 3 excursions (all recommended): 1) the food tour (which also gave us a feel for the old city), 2) a boat tour to see the cliffs, and 3) a trip to Sagres which was very striking. I"m really sorry that some people had different experiences but ours was amazing. We saw a few ants outside our room but it was never an issue in either room. All staff were kind. The place is very well decorated. We hadn't had a nice vacation in a long time and this was the place I am glad I choose. Breakfast (daily) was amazing. Just sitting on our balcony was also great. I wouldn't change a thing.

My sister and I had an incredible and relaxing time at Cascade Wellness from the moment we arrived to our departure. Ruben and Miguel went above and beyond making sure we were settled in. Everything about the hotel is quality-the bedding, the l'occitane in the shower, swimming pool, and entire staff. The hotel is perfectly located- walking distance to the beaches and historic Lagos. We’re already planning a trip for our parents to experience our stay.

Rita at the front desk was there one saving grace! Restaurant was mediocre at best service was deplorable. Breakfast buffet was actually fantastic and the service was great. There is no way this is a five star resort! They need to work on their service to be anywhere more than a three star.

Genuine service, especially at front desk, valet and at the bar. To be fair, I went in the off season. There weren't a lot of guests staying here. Maybe it's different in the summer vs winter? Breakfast was part of the stay package. It wasn't a cheap continental breakfast, they went all out. It was a resort. The price staying here was comparable was to airbnbs in the area. This was so much more worth it. Complimentary drinks at the bar, valet and access to the spa and pools were also included. It was a bit away from town in a residential area, but if you have car it's not a problem whatsoever. If you compare to South American resorts, there's no beach, but there are cliff/ocean views nearby. I was definitely consider coming back here if I'm in Algarve.

What can I say about this magnificent place? It's sitting on the Atlantic ocean, so the views are out of this world. My hubby and I needed a relaxed day, so we decided to head over to Cascade for their resort and wellness spa. It was everything you wanted in a spa, Turkish sauna, couple messages, etc. Even enjoying the view, you can't go wrong. This place is a gem, and I've already had days booked for next year!

This hotel is quite the stunner, and the accommodations offered go above and beyond! When you arrive at Cascade Wellness Resort, you immediately feel as though you made the right decision by staying here because it just feels so welcoming/inviting. The property is very well manicured and the rooms are clean, spacious and sophisticated! I had wonderful nights of sleep here, and while this is partly due to the comfortable beds, it also has to do with going to bed with a full and happy stomach! Yes, I ate several meals at Cascade Wellness Resort and was over the moon thrilled with everything I ate. There isn't one thing I would have changed! Well, no, I probably would have just ordered MORE! To help balance out my feasts, the gym located on the property (opens at 7am), helped me expel any extra energy I had before exploring what the Algarve has to offer! If you come to the Algarve, you absolutely need to consider Cascade Wellness Resort!