Gina Nairn
Google
I have been very disappointed in the service the last several times I have been to Casey's. At one time this was my favorite restaurant! But it seems like they train the wait staff to have a certain air that is not hospitable or friendly. Not outwardly rude but just on the hairy edge. Definitely not attentive or responsive to issues. A dinner last year came out horrible and I asked for a replacement, the waiter refused. Another day I brought my staff in for lunch, and drink orders were missed, late, etc with no apologies or efforts to correct, last week I had cream of crab soup with a LOT of shells... brought it to staff attention, and I got an "OK" with no apology, no offer to make it right. And that's the way they roll at Casey Jones anymore. For the price, they should do better and they used to.