Casino da Madeira

Rude staff. I am a polyglot and was speaking Portuguese to them but they kept answering in english even though i double chucked i was saying things correctly and have no issue understanding Portuguese . Was asked if i am planning to go to their club i said yes only to wait 3 hours for it to open and be refused entry over my trousers. I get that they’re trackies but they are ver Nice expensive ones paired with a Nice corset + if you have 15 dudes for every 1 girl i don’t think you should care what i am wearing (i am a girl). Would not recommend as drinks are also way too expensive for how shit they are.

Quiet if you go early evening. Croupiers are stone-faced!

Hi all, just had to leave this review. To be honest I read maybe 30/40 reviews left by others and come to a decision that it wasn't for me. Being from London, Being thick skinned I thought, hey I'm holiday, let's see how bad it is. Well, I was totally shocked, friendly staff, light humour, welcoming, had a great hour along with staff and locals. I'm glad I went for the experience. Obviously you can't always believe reviews left by others

Extremely unprofessional and unpleasant staff Casino Madeira was a huge disappointment. The attitude of most of the staff was honestly disgusting. The card dealers were generally rude, impatient, and clearly annoyed by the presence of customers. The only positive exception was a slightly larger built male dealer who was polite and welcoming, especially if you speak Portuguese. Unfortunately, he was the exception, not the rule. One female dealer was particularly unprofessional. She literally said “I’m here to work, not to have fun” while dealing, and asked “what are your customers here for?” Well, to play and have fun. This is a casino, not an office desk. Her handling of the situation was so bad that I chose to take my chips and wait for another dealer. There are too many slot machines, which is fine in itself, but the staff look openly bored, irritated, and uninterested. This is not professional casino behavior by any standard. Overall, the atmosphere is cold, unfriendly, and poorly managed. I would avoid Casino Madeira at all costs, and wished they had one more casino other than this. Max bet on BJ is 150 euros 😵

I was a casino employee for 10 years. From the moment you walk in, you’re hit with the smell of cigarettes that doesn’t seem to be ventilated at all — the air feels completely stagnant. The reception area was great, and that’s where the positives end. My wife and I approached a blackjack table, and after exchanging chips, she was immediately told to leave the table, even though it wasn’t full — completely unprofessional. The dealer himself was fine. But the very idea of denying someone the simple pleasure of watching their companion play, especially when there’s room for it, is absurd. As we were leaving, I wanted to bet on neighbors at the roulette table. There was no racetrack, and when I asked if I could place a neighbors bet, the dealer told me I had to do it myself — she wouldn’t do it for me. No racetrack, no way to bet on neighbors or series — very disappointing.

Worst casino I’ve ever been to. Old slot machines, personal at the blackjack rude and all in all the casino is very small. If you go there in the evening you will need to wait in a line in order to play on a slot machine. Don’t let it ruin your vacation

We went for an event. We enjoyed very much great food great festivities and a great show that we had. We highly recommend casino Madeira to anyone highly enjoyable dinner on the roof restaurant. I went for the event of the casinos anniversary.

The Madeira Casino is quite small and can get really crowded. We went during the Halloween event, and the organisation was pretty chaotic — there were huge lines of young people waiting forever to get into the discoteca underneath. The atmosphere was lively, but it definitely could have been managed better.

Honestly we love a good casino and were excited to try one out in another country so we were pleasantly surprised when we opened our balcony door and saw a casino sign right there. We had some time to pass before other plans so we ventured to check it out. Unfortunately when we got there, it was not open. From what we could tell looking in the glass doors though, it looked to have more older style slots than newer ones. They were supposed to open at 4pm that day but according to friends who tried later, it still wasn't open. I'd recommend checking the website but that doesn't appear to be working properly either.

The casino good has slots on the ground floor and tables on the 2nd floor Doesn't open to early but has a great club down stairs Good music and a great vibe Club normally opens at around 21h00 But really gets busy after 23h45 when the locals start to come in