Casino da Madeira

Quiet if you go early evening. Croupiers are stone-faced!

I will never go there. I was refused to enter just because I’ve asked the staff how to enter. Scan the bar code or my ID card. I can’t be more polite to enter. They said “sir, you are drunk.” Yes I had some drinks but I was far to get drunk. I will never go there. Look for other places around it. Stay away from casino.

Extremely unprofessional and unpleasant staff Casino Madeira was a huge disappointment. The attitude of most of the staff was honestly disgusting. The card dealers were generally rude, impatient, and clearly annoyed by the presence of customers. The only positive exception was a slightly larger built male dealer who was polite and welcoming, especially if you speak Portuguese. Unfortunately, he was the exception, not the rule. One female dealer was particularly unprofessional. She literally said “I’m here to work, not to have fun” while dealing, and asked “what are your customers here for?” Well, to play and have fun. This is a casino, not an office desk. Her handling of the situation was so bad that I chose to take my chips and wait for another dealer. There are too many slot machines, which is fine in itself, but the staff look openly bored, irritated, and uninterested. This is not professional casino behavior by any standard. Overall, the atmosphere is cold, unfriendly, and poorly managed. I would avoid Casino Madeira at all costs, and wished they had one more casino other than this. Max bet on BJ is 150 euros 😵

Hi all, just had to leave this review. To be honest I read maybe 30/40 reviews left by others and come to a decision that it wasn't for me. Being from London, Being thick skinned I thought, hey I'm holiday, let's see how bad it is. Well, I was totally shocked, friendly staff, light humour, welcoming, had a great hour along with staff and locals. I'm glad I went for the experience. Obviously you can't always believe reviews left by others

Worst casino I’ve ever been to. Old slot machines, personal at the blackjack rude and all in all the casino is very small. If you go there in the evening you will need to wait in a line in order to play on a slot machine. Don’t let it ruin your vacation

The Madeira Casino is quite small and can get really crowded. We went during the Halloween event, and the organisation was pretty chaotic — there were huge lines of young people waiting forever to get into the discoteca underneath. The atmosphere was lively, but it definitely could have been managed better.

I recently visited this casino and I have to say it was a very disappointing experience. The staff were incredibly rude and miserable, making me feel completely unwelcome from the moment I walked in. Instead of a friendly and enjoyable atmosphere, I was met with cold and unfriendly behaviour that really put a damper on my visit. Definitely not a place I would recommend if you’re looking for a pleasant night out.

Meh. Small casino, which you would think there would be a little charm and personality. Nope. The front entrance people are regimented. Not welcoming or jovial. I'm bringing some serious cash and you can't loosen up? Dealers are stone cold. Barely cracked a smile. Again, stone cold interaction. Vibe killers. Just a weird vibe and not welcoming at all. I would not come back. It was early and empty, and I understand why.

Honestly we love a good casino and were excited to try one out in another country so we were pleasantly surprised when we opened our balcony door and saw a casino sign right there. We had some time to pass before other plans so we ventured to check it out. Unfortunately when we got there, it was not open. From what we could tell looking in the glass doors though, it looked to have more older style slots than newer ones. They were supposed to open at 4pm that day but according to friends who tried later, it still wasn't open. I'd recommend checking the website but that doesn't appear to be working properly either.

The casino good has slots on the ground floor and tables on the 2nd floor Doesn't open to early but has a great club down stairs Good music and a great vibe Club normally opens at around 21h00 But really gets busy after 23h45 when the locals start to come in