Kimberly sabine L.
Google
Our stay at Cassia Cottage was truly special and deeply memorable, mainly thanks to the extraordinary people who work here.
From the moment we arrived, we felt genuinely welcomed. The reception team was incredibly kind, attentive and helpful. We travelled with two young children (2 and 3 years old) and stayed for three weeks during the holiday season. Every time we needed something.. extra help, flexibility, or small adaptations for our children. the staff went above and beyond to assist us, always with warmth and sincerity.
A very special thank you to Nha and Quoc for their kindness, patience and genuine care made a huge difference in our stay. Our children quickly became attached to them, and that says everything. Even when they were busy, they always took the time to truly listen and find solutions.
We spent most of our days at the pool and beach, where the staff were consistently friendly, attentive and incredibly sweet with our children. There is a beautiful sense of teamwork throughout the entire hotel. everyone helps each other, and that creates a smooth, peaceful and welcoming atmosphere.
The restaurant team was wonderful with our children, who are not the easiest eaters. They took the time to adapt meals, and after a while even remembered our children’s habits without us asking. The spa was also excellent: spotless, professional and deeply relaxing.
What touched us most was the genuine human warmth everywhere.. smiles, small conversations, laughter with our children. Cassia Cottage feels like a hotel of a higher standard while remaining personal and heartfelt. It is not a chain, and you really feel that. Spacious yet intimate, calm yet full of soul. Perfect for a real family holiday, away from crowds.
Our room was always impeccably clean and well cared for.
We truly have nothing negative to say. This place and its people will stay in our hearts.
Thank you to the entire Cassia Cottage team! you made us feel at home. We will definitely return.
With special thanks to:
No, Vu, Tham, Nga, Sy, Cuc, Phuong, Yen
Nha, Quoc, Tai, Xuan, Ha, Thao, Thi, Nhat, Mi, Hue