Donovan C.
Yelp
I took a family trip coming from San Diego, on our way back we couldn't find any where else to eat until we found out there was a castañedas around. We decided to go there since we are regulars at the Chula Vista location.
When we first walked in, there was no one in the front until I started peeking in the back- the only girl with orange/blonde hair working decided to help me.
First of all, the lady was not even welcoming, she had a face and was hard to speak.
She then asks me if the food was for here or to go, I then replied with to go. After I answered her question, I then asked her if we could dine in, she said yes (I was not aware you can dine in, since the covid) so I told her I'm dinning in, she said I had to make the drive thru line, I asked why, she said, because I was taking my food. Right after she said that, she walked away inside the kitchen and shouted, "I'm not taking your order" leaving me and my wife standing.
I was so confused, I even politely told the lady, I didn't know we could dine in, no one came out until I talked louder if someone was taking my order.... so the cook came out and asked me what was happening, I told him what happened and went back to the girl.... telling her what I had said.
Long story short, I traveled far away, and my heart has been with castañedas but employees like her destroy the restaurant name. I had never went through stuff like this.
( thank god I'm not from here, because I would never come back to that location)
She needs to get fired honestly