Castell Son Claret

We have a little bit mixed emotions about this hotel. The overall stay was nice, the castle itself and the grounds are amazing and the staff is very friendly. BUT for a hotel in this price range there were many small things that doesn’t justify the high price. 1) In the room there was a kettle but no tea bags. 2) The water from the shower leaked somehow to the toilet area next to the shower. 3) At the breakfast they mix up the orders or they forget to bring something that you ordered. 4) We ordered a soft boiled egg on two different days, they always came fully hard cooked. The first soft boiled egg came on the third day. 5) Drinking water by the pool should be included, there are many hotels in a price range 300€/night where the water is always included (sometimes also snacks). So for a hotel in a range 500€+/night it would be also expected - they offer a refillable bottle for 8€/day which is a good idea, but still… 6) Somebody drank 2 coffees in the main garden area, where the pond is located and nobody cleaned this table for 2 next days. The empty cups were just standing there and they put them away first on a third day. Overall it was a good stay, but we were not blown away considering the price/quality ratio. Also it would suit the hotel more if it was Adults only as the pool area is quite small and yelling children don’t quite fit the relaxing atmosphere.

This hotel is absolutely gorgeous and was our favorite of the three hotels we stayed at during our honeymoon. If you're a reader, you'll enjoy finding a nice secret place to get lost in a story in the fruitful garden. For athletes, there's a tennis court amidst the hills, and for rest seekers there is no more beautiful a space than the pool area, (and the menu is delicious)! The reason for the 4 star review is how we felt upon leaving the hotel. On one of our many amazing pool days, we happened to be sitting right next to another newlywed couple. We excitedly told the waitress we were celebrating our honeymoon just like the couple next to us. While they received many treats, desserts and champagne, we did not. And though we came in with 0 expectations, having that in our face was disheartening. This review will not affect many, because Castell is truly a special and unforgettable. My note to the hotel staff: treat all celebrations and people equally, you may be surprised at what gets noticed.

We had another outstanding stay at the wonderful Castello. We absolutely love it there and we will come back again and again. The staff is so beyond authentically friendly and nice and attentive it makes such a difference. Stefania especially took such good care of us. She’s so sweet. The hotel speaks for itself. It’s so beautiful. The food is amazing. The wine selection is impressive too. |We can’t to be back.

A truly wonderful hotel, quiet and secluded in the Tramuntana mountains. The old castle has been transformed into a modern hotel with great effort and love. Very good cuisine in all the restaurants, excellent bar with cocktails made with ingredients from the hotel's own garden, wonderful swimming pool with a view of the mountains. If you are looking for peace and relaxation and a stylish ambience, this is the place for you!

Four magical days at Castell Son Claret have just come to an end. The first thing that strikes you is the sheer beauty of the property, inside and out - everything is immaculate, the grounds, the public areas, the rooms. It’s obvious that there is attention to detail and a huge amount of pride from all the team. The staff are incredibly polite and bend over backwards to be helpful. From Stefania in the restaurant to Roberto at the bar, and the excellent reception team.||Our room was spectacular, the Ren products are divine and the showers are wonderful - the true rainfall experience. The beds are very comfortable and individual duvets is such a lovely touch, making sure no one hogs all of it!||We ate all of our meals at the hotel, breakfast was a highlight with attentive service and a very tasty buffet, the pastry chef knows what they are doing! The cooked to order eggs were great and the speed at which food and our essential morning coffee arrived were spot on.||Lunches by the pool were just what you’d expect, comfort food with a Spanish touch, and the choice of eating at your lounger or at a table was very much appreciated. The pool itself is remarkable, in immaculate condition, huge and so refreshing.||Dinner at Sa Olivera was enjoyable, with a drink from Roberto beforehand in the bar. The tables are all incredibly romantic and the setting feels like a mix of Mallorca and Tuscany. Our sea bass in salt was ginormous, too much for the two of us, but delicious. The wine list as well was comprehensive and although not an expert on my Spanish wines the help from the team meant we tried a spectacular red and white during our stay.||We also dined at their Michelin star restaurant, Sa Clastra, taking the full menu and wine pairing. Although a shame we couldn’t eat in the courtyard, the internal setting was romantic and the service just what you would expect. I can see why the restaurant has a Michelin star and to find this level of cooking with a creative Mallorcan influence was a pleasure.||On checkout we were able to use the spa before our evening flight and that is also worth visiting, although we didn’t have a treatment I would imagine they would also be top notch.||Although we have only just left I’m plotting my return trip - this is a fab spot and one I’d love to return to.

I have very mixed feelings about this hotel. One the one hand, the property is stunning, in a great location with beautiful gardens and well designed, modern rooms. On the other, the service is very patchy - while the restaurant and bar staff are mostly fantastic, the front of house can best be described as unfriendly and we had one of the worst check-in experiences I've ever had.||The good: the restaurant is laid back but the service is always attentive and the food is great and very well priced for what is a high-end dining experience. The setting - outside, at the edge of the hotel gardens - is lovely. We also did a wine tasting with the hotel sommelier, Javier, which was a huge amount of fun and a real highlight of our stay.||The bad: front of house really don't seem to have any interest in making guests feel welcoming or any desire to help guests out.|My wife and I arrived at the hotel after a long trip from New York, hoping for a relaxing experience. When we reached the reception, there were several suitcases open on the floor and clothes spread on the chairs at the reception desk, so we could not sit down. Not only was there no apology for the mess everywhere, we were not offered even a drink of water, let alone juice or anything else (apparently the tradition is to have a glass of lemonade made from lemons grown on the property). We booked through Leading Hotels of the World, but the receptionist made no attempt to explain the benefits we’re supposed to get. The room we were shown was spacious but the a/c barely worked. The following day, this same receptionist actually instructed me not to talk to him and we felt uncomfortable walking through the reception area for the next several days. Later on the day after we checked in, the hotel manager, Bjorn, did apologize for what had happened and offered to move us to a larger room with its own pool, which was lovely and with fully functioning a/c. He seemed genuinely upset by what had happened, but of course that doesn't erase the behavior of his staff.||Overall: there were some wonderful people at the hotel who really improved our stay after a very unfortunate start.

We stayed for 6 nights at Castell Son Claret and were blown away by the beautiful surroundings and amazing service. From the moment you drive through the electric gates you are greeted with manicured gardens and view of the stunning period country house. The pool area overlooks the countryside with staff at hand to meet your every need and ensure you have a quality relaxing experience. This hotel is perfect for couples who want to unwind and recharge.

We recently stayed for 3 nights as part of an island tour with other luxury hotels.. this one we cant wait to return to… staff in every department were knowledgeable and experienced… nothing too much trouble.. exceptional food and wines… the most stunning and beautiful setting.. will be back… 😊

Magnificent. The grounds are absolutely beautiful and the entire staff is top notch. We have a beautiful room with a terrace and were provided a wicker basket, large towels, and hats. You also receive a complimentary small bottle of delicious cava. Our room number is 108 and is highly recommended. I had a glass of Merlot which I ordered at the Bar and enjoyed in the small library. My husband and I enjoyed massages. Also, the food on site is incredible.