Leanna Schafer
Google
Joana at the hotel gets 10/5⭐ from me. We scraped our rental car entering the hotel (for those booking, please be very careful entering through the gate) and Joana was SO kind and helpful helping me navigate what to do. From phone calls in Portuguese, reassuring me that she would be available to talk to the rental company if needed since she saw the whole (very embarrassing) incident, to writing out step by step instructions for me to get a hold of the right person, etc. She was so patient and kind and made a very stressful accident much easier. OBRIGADA JOANA!
Hotel review:
This castle is even better than the pictures. Plan to stay at least 2 nights to really take advantage of the lounging atmosphere, this is not a "we'll just sleep here" spot, you want to enjoy what they have it's so relaxing. It is far from area attractions and the water front, like a 20-30min walk, downhill (so up hill back!) They have on site parking which is great (just don't expect to get a large car through the gate). Our room was very clean and well appointed and had a mini fridge which our other hotels in Portugal didn't. We didn't stay "in the castle".
Breakfast is served in the castle and it's like being in a museum, it's amazing.
Would absolutely stay again and for longer to enjoy the relaxing atmosphere they've designed.