Castillo Sales Restaurant Equipment

I called ahead and Will be there 10 min before closing time. When i got there they already close the store and saw the employee getting into his car. No respect for customer. Not recommended!

. I am writing to express my disappointment regarding a recent visit to Castıllo restaurant supply store. Unfortunately, the experience was marred by what I perceive as rude behavior from the owner, Antonio. During my visit I encountered a situation where Antonio's demeanor was less than accommodating. His approach was not only discourteous but also left a lasting negative impression on my overall perception of your establishment. As a customer, I believe that a welcoming and respectful environment is crucial for any business. Regrettably, the encounter with Antonio fell short of these expectations. I wanted to bring this matter to attention in the hope that such incidents can be addressed promptly, ensuring a more positive experience for future customers. I sincerely hope that my feedback will contribute to maintaining a customer-friendly atmosphere at .thıs establıshment

Staff person did not care to sell or help find what I needed. I kept asking if they had an item in stock that was not on the shelf and he neglected to assist while he was on his personal phone. Won’t we coming back here

Very bad in everything.. customer service long wait on hold forever, some times their system breaks and they put people on hold for ever, they are yelling at each other, in the freezing area people don’t help ,, everyone is depressed in Jetro

They don’t open and closed on time Saturday open upto 2:00 pm but when I come 1:00pm already closed it is very bad

Seems like they don't care much for selling awful service.

Looks like a run down warehouse & you can find several times. Staff will acknowledge you but wouldn't say they're super helpful.

Wonderful place to get your fod service equipment needs