Castle House Hotel

This is a gem of a hotel with parking!!. Ideally situated in the castle wall and a 5 minute walk into town and Cathedral. Our room was a decent size, clean, nicely furnished, plug sockets where you need them, tea/coffee facilities and a small seating area by Juliet balcony doors overlooking the castle. The ensuite was spacious with a large walk in shower and complimentary toiletries. There was a fresh and plentiful continental breakfast selection served in the dining room to start your day. The staff were really friendly and super helpful during our short stay and we will definitely be going back later in the year.

Room good, shower not so good, no toilet roll provided. Cheap nasty breakfast which said 'good' on the website but was continental. I hate that. Tea bags are the cheapest nastiest I've ever had. Location convenient, but don't expect a decent breakfast.

Our room was a good size, clean and comfortable. The breakfast was really good and the garden in the back was lovely. Location was in the quieter part of town and only a short walk to the center of old town. My only complaint is no A/C, but there was a fan in the room and it wasn't too hot.

Hotel was very nice and relaxing rooms were clean .. we would like to say that one members of staff stood out and went above and beyond to make our stay lovely . He works in the evening and his name is Brian. We had a small issue and he sorted it out straight away. Fantastic friendly I can't say any more about this man.

Positives: Parking, location and staff. Good sized rooms and pretty decent continental breakfast.|Negatives: very weak shower, old style cold and hot taps on sink(really 2025?) needs a mixer tap. Hard bed. Traffic noise from roundabout. Overall ok|Shower really annoyed me.

I recently stayed at Castle House Hotel for a couple of nights and had a truly pleasant experience. The hotel is located in an excellent area, offering great connectivity and just a short walk from the town center—making it very convenient for exploring the surroundings. The property itself was impressively neat and clean, with well-maintained rooms and facilities that reflected a strong attention to detail. What truly stood out, however, was the outstanding service provided by the staff. They were incredibly prompt, helpful, and consistently went out of their way to make the stay comfortable. Their warmth and professionalism really made a difference. I would highly recommend Castle House Hotel to anyone looking for a comfortable and conveniently located stay, backed by top-notch service.

We had a quick overnight stay using 2 rooms. Both were a great size with comfortable beds and big bathrooms one even had a bath! The breakfast was continental, which some reviews complain about. However, this is clear on the website and we found it all very acceptable. The staff were friendly and helpful and the hotel cat was very cute. The location is perfect for a 10 minute walk into the city and free parking a bonus. We will definitely stay again.

Fabulous location, free onsite parking and fantastically clean. Staff were very helpful and polite. Our room (8) was very quiet and a good size bathroom. The mattresses in our opinion could do with replacing. The continental breakfast was adequate at best. There was a great selection of cereals but most of the fruit was tinned and the selection of cheese (2) and cold meats were average 'catering' quality as were the tea bags and coffee. A slight upgrade to the quality of the breakfast ingredients would hugely improve the experience. Best features were its location, the car park and the cleanliness of the property plus the welcoming staff.

Quite a good hotel. The rooms are palatial! The service very friendly We were moved here from the Pilgrims Hotel near the middle of the old town, since that hotel was undergoing renovations beyond schedule, and these are two of four hotels owned by the same people. At first we were a little bummed to be away from the middle, especially because we had to lug our bags all the way over from Pilgrims to Castle House. But in the end we were happy with the hotel. The somewhat remote location made us walk more and explore things that we otherwise probably wouldn't have found. I believe the pricing is similar to Pilgrims, which is quite reasonable.

I can't speak as to the pricing of this hotel, but it was pretty nice. I stayed here with my mom and sister back in October of 2010. The whole space was cozy and quaint. As is standard for the area/country, the hallways were eensy weensy (we had to really squeeze going around sharp corners up the staircase with our luggage. BUT the room was really large! The attached bathroom was also quite big with a nice, big shower. Would definitely recommend this place if you need to stay in Canterbury.

Enjoyed an absolutely lovely two night stay at Castle House. We were able to check in slightly early, and the young man working the desk was welcoming and friendly after a 12 hour plane ride. Breakfast was hot and fast with a wonderful selection of hot and Continental choices. To top it off, the little bar provided us with some nice glasses of wine at a reasonable price in the evening. Our room was inviting with the old charm of the area and the bed was comfy enough. All in all, lovely stay in this great city.

Pleasant small room, with one window onto a busy, noisy roundabout. Comfortable firm bed- but pack earplugs. Great breakfast served by cheery staff. Ample parking. Walking distance to all the Canterbury tourist activities.