MsCin99
Google
Only gave 1 to write review |Arrived at 5:35 to be advised no room and they had called 3 mins earlier to advise, faulty toilet.|NO room on site, if we had of arrived earlier yes, but they gave the room to someone else. |Offer of accommodation 40min drive away, not walking distance to the restaurant we had dinner booked for in just over an hour, nor the events the Theatre Royal, when asked if taxi vouchers were declined.|Would not explain WHY the room had not been given the clearance post previous checkout AND check in is at 2:00 so why the 5:32 call.|Appalling and we suggested a plumber and they said no. No plumbers in Castlemaine??||Stayed at Temperance Hotel, magnificent, stunning and with breakfast, a true old world gem, but over $130 more than we had budgeted for.||No offer of compensation 😤😡😢