KateKraw
Google
Our stay started pretty good, although we noticed pretty quickly that all staff do not have much experience with dealing with guests, looked confused and stressed. Deco of the place is very raw, no warmth, no friendly feeling. Pretty dark rooms with bare stone walls with bad lightening, no decoration of any taste. Things got very bad at dinner - food was just awful . Not only half the menu was not available. Chicken dish was dry, overcooked, vegetables were inedible, overcooked mush with no seasonings. Additionally dinning room is very cold and uninviting with desks made to dinner tables. Things got even worse at breakfast. There was one lady present and she was so rude and disrespectful towards us. Rolling her eyes and getting frustrated when we asked for another coffee. She even shouted at my friend! Same lady did our check out and surprise surprise, seeing overcharges especially for food, food I specifically asked not to have. There are amazing places at the area with some exquisite kitchens and local ladies cooking the storm, this was a disaster. Avoid.