Stuart Pinnock
Google
I bought 2 tickets for a guided tour of the Cathedral (not an audio-guide but an actual human guide) believing it to be in English, but it turned out to be in Spanish. This mistake was pointed out to me by the ladies at the ticket office, who first tried to rearrange the tour for another day and then, when that wasn’t possible because of our travel plans, arranged for an English-speaking colleague of theirs to come to the Cathedral and provide the tour. Alberto, who actually works at the nearby San Miguel church, arrived within 10 minutes and delivered a superb, informative tour that lasted over 2 hours. A history graduate and self-taught English speaker, Alberto provided an enormous amount of information and insight about the Cathedral and Jerez and, considering that the Cathedral doesn’t presently provide guided tours in English and that he had about 15 minutes notice, he did an amazing job. We have been fortunate enough to enjoy guided tours in Ronda, Granada and Cordoba and Alberto’s was by far the most enjoyable - he is an asset to the organisation that looks after the Jerez monuments, and we hope that guided tours in English become a regular part of their service offering; in Alberto they have an excellent guide. Many thanks also to the ladies at the Cathedral ticket office for their patience and resourcefulness in arranging our tour and turning a negative into a huge positive experience. This was one of our highlights so far of our 15 days travelling around Andalusia.