Cathedral Gate Hotel

My son and I stayed in a Twin en-suite for one night and loved our experience. The location is excellent, with a patio that looks out at the cathedral. The continental breakfast was delicious and plentiful. The most notable feature was the staff. We were travelling from the U.S. and upon arriving at the hotel, I realized I had left a bag CONTAINING MY WALLET AND PASSPORT aboard the train from London. The woman behind the desk (whose name I cannot remember) immediately called the train station and communicated with rail workers to let them know my situation and to look out for the bag. Another member of the staff, Rob, set my mind at ease with reassurances that I would have time to go to the Embassy if the passport was not found and to give it some time because the train may not be swept for items until the end of the day. Only a few hours later, the woman at the desk got notice back from her contacts that my bag was found and they were holding it for me at another train station. Rob relayed clear instructions on where and when to go to retrieve it. They helped turn, what could have been a disaster, into a minor inconvenience with an easy solution. The hotel itself was lovely and the beds were comfortable. The shower had excellent water pressure and we were very satisfied with our stay. Thank you, Cathedral Gate for helping make our trip a delight!

Another wonderful stay in this lovely hotel. I’ve been staying in this hotel for more than half a century - I can remember staying here as a child with my mother and brother, and in recent years I’ve stayed here while working as a part time judge in the local Crown Court. Family run, with brilliant loyal staff, it’s like going home when I stay. Nothing is too much trouble - 4 tasteful ties were provided on the first night when I realised I’d left mine at home, and last night I was working late and a neat tray of tea was offered to keep me awake. An evening whisky with the overnight manager is good for conversation and gossip! The rooms are delightfully quirky, with very comfortable beds and high quality bed linen and towels. The rooms are made up daily by an artisan housekeeper who obviously takes pride in making sure that everything is perfect. I’ve never seen a better made up bed! I hesitate to show you the view from the window in my room “Joy” - the Cathedral fills the entire window! Bell ringing practice on Thursday evening is a great distraction as you chat with interesting guests from around the World! And the breakfasts - WOW, just WOW! Can’t wait to return next month!

Lovely hotel right next to the cathedral in Canterbury. Helpful and friendly staff (Monica especially). Rooms were lovely and the little bar area and breakfast bit was quaint and very in keeping with the area. We had the continental breakfast that comes with the room and they kept checking if we wanted more and were very accommodating. Wonderful view through the window of the room (check on the website if you want to cathedral view). Would definitely stay here again.

Dating back to 1438, the historic Cathedral Gate Hotel is located in the heart of Canterbury. Our room with a four poster bed had spectacular views of the Canterbury Cathedral. The hotel’s beamed ceilings, sloping floors and crooked doors add charm to this quirky hotel. Highly recommend to anyone making the pilgrimage to Canterbury and soaking in the atmosphere created quite aptly by Geoffrey Chaucer. |Rob, who single handily seemed to be running the hotel was great at recommending places to go and eat in this historic town. |He recommended the Parrot, the oldest pub and in one of the oldest buildings in Canterbury from the 15th century. It was serving up delicious food- and a great end to a busy day exploring. We also went to the Canterbury Cathedral for Eveningsong which was well worth it. |The breakfast at the hotel was served in a very English dining room overlooking the town center. This was included in the nightly rate which was very reasonable considering the location.

Amazing experience! Hands down you won’t find a better location to be in in Canterbury - literally right next door to the Cathedral - like you’ll be visiting at the Cathedral and your wifi from the hotel still works lol. The fish & chips place next door on the other side has wonderful fish & chips too! Quirky, cute, and comfortable - the room has everything you need. Best thing about this hotel is Robert who was absolutely fabulous! He went above and beyond - from giving us the recommendation to go to the evening choir service at the Cathedral to waking up super early for our departure to help us with our luggage and give us some breakfast to go. No there is no elevator but honestly all the positives make up for it and this is the only place I will stay whilst in Canterbury. Highly recommend!

This is the most amazing hotel! The Service is amazing and the reception area and staff are THE BEST! This hotel may not have A/C in the summer, but honestly, I would not change this at all. They have preserved the old style charm that started in this hotel almost 600 years ago. I will always recommend this location and will definitely be coming back.

A charming family run hotel in the heart of Canterbury. A centuries old building has charm and uneven floors and this hotel is no exception. However, the welcome was a warm one and the staff were exceptionally friendly and helpful. The is great local knowledge provided to really maximise your stay. The room was comfortable and the bed gave a great night's sleep. ||Hats off to Rob for his recommendations and to everyone for a really lovely stay.

The pillows are the fluffiest ever,, but I give them a 5 star for the uniqueness of the Hotel. It's 700 years old!! It has more characteristics and charm than u can imagine. Stairs up down, winding, a bridge walkway across the rooftop to my room with a beautiful view of the Cathedral. The customer service is 10 stars. ROB will become your best friend and comic relief. If you are looking for the American big box hotel this is not it. This is the funnest experience you will have

A very quaint, hidden hotel. Right at the foot of the square, yet unobtrusive. The history of the hotel, the original floor plan and great staff make this a wonderful place to stay! Natalie was exceptional. Helping with ideas for dinner, to where to shop for a warm coat. (Temps dropped quickly!) Continental breakfast is included - was much more! Fruit, croissants, cereals and even porridge (delicious). Rooms were very clean, with updated bathrooms. Strong water pressure and fluffy towels. Stayed Friday/Saturday nights so the street below was noisy - but quieted down by midnight. I will be returning!

I have just returned from Canterbury where myself and a couple of friends stayed at the Cathedral gate hotel. I really can't find a fault - the location couldn't be anymore central, right next to the cathedral, room with a view on the main square, very clean. Hosts are extremely friendly and accommodating. Continental breakfast is included in price, for a British fry-up you have to have breakfast. But honestly, continental was more than enough for me! Bathrooms/showers are shared, but cleaned often.

For a place that is so reasonably priced, it blew expectations out of the water: (1) it is the best location possible, in the heart of town and literally right next to the cathedral; (2) the history and architecture of the hotel itself make it interesting and unique; (3) the breakfast is great (especially if you pay a little extra for the full English breakfast -- but even the included continental is good, with fresh warm croissants and great fruit salad, for example); (4) service was very friendly and accommodating -- they went above and beyond what I expected. The only downside was no air conditioning (but there is a fan in the room, and that turned out to be enough when we were there)... and many of the rooms have shared bathroom, but we paid a little extra for en suite and it was quite nice.

The location is fantastic, as it's just next door to the cathedral (no, really, at first I thought it was in the entrance!). The rooms are warm enough, and the beds are fine. It's not luxury accommodation by any means - in some ways it's a bit weird, as we had to go up, then around, then up, then out, then in, then around to get to our room - but it's affordable, the breakfast is good, and the staff is pleasant.