Catussaba Resort Hotel

Worst experience ever at a hotel. Thankfully it was only for one day while waiting for a layover flight as we were travelling with a sick baby. Waiting in the queue for over 40 minutes in the high heat was bad. The experience only got worse as we waited an hour and a half for food an drinks. When food arrived, we found a piece of brillo sponge in the pasta dish my baby was eating. This is absolutely unacceptable and thankfully it didn't we didn't end up with a medical emergency. When we complained to the restaurant manager he simply ignored our complaint and insinuated that we were looking for a discount. While holding the plate and clearly seeing the piece of brillo sponge, he told us we should have taken pictures of it if we wanted a discount! He just walked away from us without even once apologising. This issue was also brought to the reception staff, who once again just were just completely indifferent . The cherry on top, was to be overcharged when paying our restaurant bill which thankfully we noticed before making a payment. Absolutely disgraceful situation, we were looking for a few hours of rest when caring for a sick child, and ended up being so stressed out. I cannot emphasise enough that the service in this hotel is just completely rubbish, and definitely not worth the money.

The place is unbelievable old. Bed is uncomfortable, mattress is old. Food wasn’t great, expensive and after 50min wait it came cold. I had to reach, and walk to the waiter everytime I needed to order or ask anything. No English menu for my Australian partner. Absolutely dont recommend and will never be back.

I am writing the review on my third day here, i have another 7 and i just wanna leave sooner..Beside the fact that furniture is from the 80s, dirty walls, stains everywhere, the air conditioning does not work and you cannot sleep because of the high temperature and humidity, wifi is a dream..only restaurant area at certain tables and very inconsistent..They clean the pool with some metal based solution which caused me and my son today green skin..No english, only one at the reception which of course will not be there every day..30 min to order food, drinks minimum..I give 2 stars for the view of the ocean which is great..

The beach is very nice but we didn't find the device overly friendly on the beach. The good is a bit expensive but it is quite good. The beer is cold and a fair price.

Had a great stay there with so many kind and fun people! Really felt welcomed and had formed a connection with several staff members that I still treasure. The beach front location is great and the whole resort area is just lovely. Also, the cocktails were really pretty and nice.

Situated right by the ocean, this resort was my home for 13 days. All I can say was that were 13 amazing days. The room was very cozy. I had a room with garden and ocean view and the bonus ( at least for me ) was the hammok from the balcony...very nice place to rest and reflect:). In this place you'll find spots for every taste: If you like the beach just go there. There are free sunbeds or, if you want, just lay on the sand. The beach is long and suitable for nice long walks. If you want a quiet place by yourself just go by the small pool situated on the edge of the resort and you'll find sun beds where you can lay without neighbours. If you wanna have fun just go by the big pool where the animation team will take care for everyone during the day: kids, adults, elders...no matter the age. It'll be fun :)). The location of the resort is also a plus. Is only 7km away from the airport. Just outside there are plenty of restaurants and 10 mns walk there is a big supermarket ( Hiperideal is the name). If you wanna go to Salvador de Bahia just grab a taxi (they are right on the exit of the resort). They will put the meter on and will charge you a fair price. Just trust them. If you wanna stay in Itapua, just go outside and loose yourself on the streets. You can taste the local street food. (my favourite was tapiocaria). But be aware: you might get a little extra weight!!:))) The brazilian cuizine is amazing. I give you a tip: try the local: ACARAJE. If you don't find it in the resort (there is a kiosk near the big pool) try outside at VIVI's or ask the locals. Overall, I just loved my stay at Catussaba. The stuff is amazing, friendly and caring people! I recomend it with all my heart!

Good but could be much better. Excellent place with great views, employees, breakfast and a great beach in front the hotel. However, the rooms are very old, it is not a structure for the price I’ve paid. Is necessary renew the rooms to new structures.

We thoroughly enjoyed our stay in the suites. The rooms were clean and were a nice set up for my husband and I with our 2 children, which included a king bed with a comfortable pull out sofa sleeper. The service at the front desk, restaurant, and pool staff was excellent. Some of the staff spoke English as well. The beach access was great and both pools were very nice. We will be back!