Ethan D.
Yelp
Cava is always a good decision.
Also, I have to recount this absolutely absurd story from this Cava location...
In the summer of 2022, my husband and I walked into this location and happened upon a verbal altercation. We were not sure what was happening at first, but there was a guest berating the manager. The manager was calm and composed and was politely asking the patron to leave. The guy screaming was well dressed, mid 30s and was screaming, "how do you think I feel, how does Cava feel it has the right? You're nothing."
It was the type of situation where, had I filmed it, the guy would have been cancelled and lost his corporate job.
Then, swear to God, this dude turns to the manager and yells, "how dare you! I'm from Bethesda I'm very rich! My father's a lawyer! He'll sue you! He'll sue you for a lot of money!!" It felt like we were being punk'd by Ashton Kutsher himself.
At this point my husband stepped forward and said, "excuse me, I'm not sure what's transpired here, but whatever resolution you're looking for, isn't going to happen, so you need to leave."
Keep in mind, this is a Cava. I can't imagine what scenario on earth would ever cause anyone to raise their voice to the lovely people working there.
They guy eventually storms off. And we're left to speak with the manager who kept his cool but looked visibly shaken - how could anyone not be? He then tells us that this lunatic is a regular who had been so routinely rude and nasty to the staff that the owner had allowed the manager to refuse service, and this guy exploded when he was asked to leave.
The moral of this story is the staff at this Cava, and this specific manager, are lovely people who have unbelievable amounts of patience. This manager deserves a raise. If you ever see another patron disrespecting a staff member at any restaurant, speak up!