Cave Hotel and Golf Resort

⸻ ⭐️⭐️⭐️⭐️⭐️ We’ve just come back from another fantastic 3-night stay at The Cave for our anniversary — it’s become a yearly tradition for us, and every visit just gets better! The food was absolutely top-notch as always, and having room service felt like such a treat. Our dog was made to feel so welcome too, which really means a lot to us. The golf course is brilliant, and there’s such a great choice of restaurants — the Sunday roast especially was incredible. A special mention has to go to Johnny on reception — he was absolutely outstanding. His customer service was exceptional, and he went above and beyond to make our stay memorable. He’s such a credit to the team — friendly, professional, and genuinely fun to chat to. We felt so comfortable knowing we could ask him for anything and he’d make it happen. Can’t wait to come back again next month — thank you for another amazing stay! 💛

We stayed at The Cave Hotel for one night to celebrate our first wedding anniversary. The golf courses are beautiful — I don’t play golf, but I really enjoyed walking around and taking in the views. Unfortunately, the rest of the experience was quite mixed. I was most excited about the spa, but it turned out to be small and dark, more like a space designed for bachelor parties than for a romantic getaway. That bachelor-party vibe actually runs through the whole hotel — stylish, yes, but not exactly relaxing or intimate. Our room looked nice at first glance, but felt a bit worn out — like it had seen one too many parties. The white curtains (facing the panoramic windows) were stained and even damaged, there were marks on the carpet and wooden panels. In a heritage hotel, that might feel charming, but in a “luxury modern” property, it’s disappointing. We showed photos to reception just to make sure they knew it wasn’t us, and while they apologised, nothing was offered in return — which felt underwhelming for this level of hotel. The biggest downside, though, was the noise. You can hear everything — people walking in the corridors, toilets flushing from the rooms above. The bed and mattress were good, but a restful night’s sleep wasn’t really possible. That said, the Firepit Restaurant absolutely redeemed the stay. The food was incredible — honestly, the best meal I’ve had in the UK so far. So, I’d recommend The Cave Hotel for golfers or for groups looking for a fun night out with great food. But as a romantic escape or a luxury spa weekend — it misses the mark.

The room was fantastic, over the moon with the location and scenery. Came here three months ago. Service was amazing the first time round. We ate in the Korean Cowgirl both times. The food was unbelievably good. However this time around there was a private event on and we felt completely neglected at dinner and when attempting to get drinks after. Was near enough impossible to get served. We was also spoken to rudely when we attempted to order drinks. The service in the hotel itself was great though. Just felt very let down by the Korean.

DO NOT STAY! Me and my Partner stayed at the Cave Hotel for his 27th Birthday. I paid £405.00 for ONE night plus £90.00 for balloons to be put in the room as a surprise (couldn’t fault the balloons). When we first checked in at around 2:40pm we were told our room wouldn’t be ready until 3:00pm which we thought was a bit ridiculous as we had to wait 20 minutes! The lady who was at the front desk was quite rude not welcoming at all and looked down at her nose at us! Literally felt like we were poo on her shoe. We got into the room which smelt horrible. We had to keep the blinds closed as people were walking directly past our windows no privacy at all. When we where about to leave my partner made the bed and noticed the bottom of the duvet cover came off so proceeded to sort it out until he found a massive stain of period blood on the actual duvet! We were utterly disgusted with this as surely you’d replace this! God knows what other stains there was as we couldn’t look as we’d be so disappointed and disgusted knowing we’ve slept in the bed. The pool and saunas, well I say saunas they didn’t work. It was super over crowded and no where to put your things except on the floor. We visited the pool after dinner and we did notice a couple doing things they shouldn’t as it was us and them only in there. We soon got up and left. We had dinner at the Korean cowgirl and please do not go there! We had a £140.00 bill and a £15.00 service charge which we demanded was removed as the service was appalling. We where first offered some water which you’d think was complimentary as she said but we where charged £5.00 for water! I ordered a coke which was £4.50 so how can water be more expensive!!! We ordered the sharing platter for 2, we hardly ate any of it my partner also ordered the loaded tater tots and a rice bowl, I had the smash burger we barely ate anything except the tater tots and a mouthful of the burger which tasted super off so I left half of it. We checked out and we didn’t use anything in the mini bar at all. I was also not told they would take £150.00 on arrival which is just ridiculous. We had breakfast before we left as we drove 4 hours here and had to drive back. Whilst we were driving home we had to pull into the emergency sos breakdown where I threw up. We were stopping at almost every service for 4+ hours as I suffered really bad food poisoning which is from the restaurant as we didn’t eat anywhere else but the Korean cowgirl. My god I wish I read the reviews for that place! I am truly so upset about this experience, especially it being a traumatic experience as I suffer with emetophobia and now feeling super unwell. If I could give this place a 0 I would, we will never return and hopefully people look at the reviews before coming and don’t make the same mistake we did.

Location was lovely tbh. Service was rubbish no table service at the Korean cowgirl, chicken was pink left with food poisoning 2 days before Xmas. The room was OK but just OK no need for the expense we was literally there 20 hours and it cost a ridiculous amount. I asked for champagne in room on arrival it was not there and was never brought so just cancelled it. The carpets need changing everyone saying they’re stained there exactly that disgustingly stained. The decor was pretty. Reception staff were nice but restaurant staff abit ignorant. Wouldn’t go again.

We had a beautiful nights stay last weekend for our 12th anniversary 🩷 From arrival we was greeted with such a warm manner by the ladies at reception! Because we arrived a little early our room wasn’t quite ready so we waited near the reception to have drinks in a lovely decorated seating area. There was a little trouble with the screens to order from, but one of the wonderful staff members named sienna was so helpful and sorted out drinks for us immediately! She was so friendly 🥰 Our room was on the lower floor facing the golf course and it was absolutely stunning! One of the most beautifully decorated rooms I’ve stayed in. The switches for the mood settings for the lights & the curtain switch gave a really nice touch… but the bed… the softest one I’ve ever slept in… it was like a cloud! We had booked separately for massages that you can arrange to have in room which we liked as it was more private and personal, we booked through the wonderful Sarah! She had her two massage therapists Theo and holly sent to us, and they was exceptional! They really helped us feel relaxed for our special day.. they was so professional and are an essence to the company. We did try to attempt the facilities of the hydro pool but it was very busy so we instead went for dinner at the firepit earlier, I’ve already left a personal review for there but it was EXCEPTIONAL. All the staff made us feel so welcome, and attended to us so well.. and the chefs made mouth watering dishes that were even coming back just for the food! ✨ We made a Brief stop over to the Korean cowgirl for some drinks and for my partner to take some wings away, and again the staff were magnificent! There’s specifically a tall fellow who works behind the bar who was so friendly and welcoming (sorry I didn’t catch your name). The hotel is beautiful, and the cleaning staff do an exceptional job on the rooms. I felt so relaxed and comfortable, we wish we stayed longer. My partner did tell me he tried paying for extras in the room (balloons and a teddy) but it wasn’t received in time for the stay, but it’s just one of them things and is not a negative to the hotel at all. Thank you for making our 12th anniversary so special and we will be back 🥰

Our stay at the cave was super relaxing and we had a lovely stay. The beds are super comfortable and the breakfast room service was the highlight of our trip! Unfortunately there was a few small stains on the carpet here and there that were very noticeable. The bathrooms were well stocked with robes and slippers provided too for use of the pool. The pool was quite small for a popular hotel and could do with a little maintenance and clean up.

The service we received was impeccable nothing was too much trouble, we really felt looked after and all the Reception staff were warm and welcoming. However a big mention needs to go to Sienna, a Receptionist who went above and beyond on our 1st night by sorting out our takeaway to be delivered and ‘saved the day’ for us. It was such lovely peaceful Hotel with beautiful surroundings. Thank you for a much needed restful break