CDesign Hotel

We were served raw chicken in the hotel restaurant. Within hours, both of us became extremely sick, completely bed bound for days! We were still sick after days going back home on a 12hour international flight. It was terrifying, humiliating and absolutely unacceptable We reported this to the manager. They ADMITTED the mistake and PROMISED A FULL REFUND AS COMPENSATION. After we checked out they disappeared. No calls, no emails, no WhatsApp, no Instagram was properly answered for almost 2 weeks! When they answered they DENIED the refund that they promised and DON’T want to pay. The rest of the stay was just as bad: rooms smelling of garlic, extremely loud noice from the gym and the streets. On top of that they ruined a HUNDREDS of euros worth suit with bleach stains.

I’m not even sure where to start. The reception people are mostly nice with a few exceptions, but all of them are extremely slow to do anything, had everything booked and ready pre-arrival, and still took over 15-20 minutes to get my room card. Staff does not bother to make it possible for an early check in, they will make you wait until 3pm exactly, and suggest that you pay another extra daily rate to check in 1-2 hours earlier. Got a call at 1am from the hotel reception, absolutely crazy stuff. Regarding the rooms and amenities: felt like everything was poorly cleaned, with dust, stains, stinky bathroom at times, TV does not connect to the internet, so don’t even bother trying to use Netflix. The pool area is extremely dirty and the pool itself looks like it was made for only 5 guests to use simultaneously. The gym is ok and free, so that’s nice. Spa and sauna are very overpriced and has a dirty atmosphere to it. There is NO place to fill your water bottle, you must buy the overpriced water available at your mini fridge inside your room. Finally, breakfast is mostly decent, but is completely packed, do not expect to be able to sit inside to eat breakfast at 9 am.In my opinion, stay somewhere else, for this price, you can definitely find something better.

Overall a nice hotel but the fact that they don't let guests use the pool or a shower before or after check out is a first to me, would be nice to be able to take a shower before you head off for a late flight.. Not the best customer service I would say.. Otherwise the staff was nice!

We were served raw chicken in the hotel restaurant. Within hours, both of us became extremely sick, completely bed bound for days!|We were still sick after days going back home on a 12hour international flight. ||It was terrifying, humiliating and absolutely unacceptable||We reported this to the manager. They ADMITTED the mistake and PROMISED A FULL REFUND AS COMPENSATION. ||After we checked out they disappeared. NO calls, NO emails, NO WhatsApp, NO Instagram was properly answered for almost 2 weeks! When they answered they DENIED the refund that they promised and DON’T want to pay.||The rest of the stay was just as bad: rooms smelling of garlic, extremely loud noice from the gym and the streets.||On top of that they ruined a HUNDREDS of euros worth suit with bleach stains.

Comfy bed and nice rooftop. ||Main thing to highlight is how lovely and helpful the staff were at reception. We had some issues checking in due to inefficiency of airbnb, they helped resolve this and upgraded us to a better room. ||Julita,Fabiane, Assúria, Rayssa Thank you for your assistance. Whoever is responsible for hiring staff at the hotel has done a great job ;)

This hotel was a great location and with friendly staff. A special mention to Leandro Santos for his great drinks and chats

We had a great time and the staff where great in particular Leandro Santas. The local birds where wonderful to see and hear.

A genius, Abdelilah! Look it for him! An amazing boy, he got all that you want! Enjoy his services at this amazing hotel!!