Ryan L.
Yelp
This review is for the breakfast buffet on July 27, and 28th 2024, dined by myself. Though it was a buffet, the staff was extremely attentive, offering more coffee, water, juice or asking how the food was. I had french toast, bacon, potato's, and biscuits and gravy. Food was very good. 1 problem, I ASSUMED, this was linked to our hotel, and was a "continental breakfast". So I left a tip, very pleased and left to my room. Hours later, I had asked for some more towels from the hotel. I see one of the restaurant staff pulled up with my towels (later found out, he works for both the restaurant and the hotel), he sees me step outside the room. I notice he gets on his phone first, talks to someone after seeing me. He finishes his call, brings me the towels, and in Spanish, weird because he does speak perfectly good English, proceeds to tell me that I didn't pay for my breakfast. Not quite sure how he knew this gabacho knew Spanish jajaja, but none the less, I was EMBARASSED to no end!!!!! I quickly asked if I could pay right now, or pay the office, or the restaurant, which he responded I could only pay the next morning at the buffet. Ughhh, how Fing embarrassing, my wife even let me have it, as it looks bad. So now, I think back, he was probably calling the supervisor of the restaurant, "hey, I found the guy who didn't pay!" was my thought process. Have I said this was embarrassing yet? I came in the next morning to make things right, I paid my bill from yesterday $24.99, and gave them a $30 tip on top of that, just to let them know I really didn't mean to skip out without paying, in which he was very grateful. I proceeded to say, I'm going to have breakfast again now, do I pay now or after. lol Had to make sure this time! I finish my wonderful breakfast and proceed to go pay. The employee said no, it's on the house. Confused as FUCK, because I really wanted to pay! lol He said he talked to his supervisor and was told I could eat on the house. I tried to pay, wanted to pay, wanted to tip, had no cash on me, but he wouldn't let me. I'm still flabbergasted! Moral of the story is, they completely understood it was just an accident, and these are very good people with high morals and ethics. Though they didn't have to comp my breakfast and was not expected, they really made me feel better knowing they understood MY mistake was a complete Fing embarrassment to me!
Sincere thank you to the entire staff and the supervisor, we will be back!
Remember students, this is not linked to the restaurant and is NOT a continental breakfast!