CELICIOSO Gluten Free Bakery

Be warned of eating here. My friend has celiac deceise and she wanted a sandwich for the next morning b4 our very early flight. She took 1 bite and it seemed off. THE ROASTBEEF SANDWICH WAS MOLDED!!!! We discovered that the sandwich was already past the cad (best b4 use) when sold to us which is crazy. They don't seem to check there products at all on any dates and that's a health hazard for sure. She already took a bite just now and i hope she is going to be ok on our flight. I am extremely upset and pissed off at this place. Do not go here. The cakes are mid too

Do not eat at this place. The one star reviews slow were not lying.I thought the previous reviews were lying so I decided to try it for myself. I am gluten sensitive and so is my daughter, so we decided to have a breakfast pastry and a small coffee on one of our days here in Madrid. The girl behind the counter spoke to us over her shoulder to tell us to wait. No welcome or question about what we would like- to eat in or take away. She ignored our presence for 15 minutes and then told us to take a table. We sat down for 20 minutes being ignored but patient and watched as she preceded to sit and take the order of customer who came after we did. One lady behind us send back her food for being cold and said they had to re do it. I took that as my sign to leave. I can feel and see the disrespect but I did not want to put with bad food on top of everything else. It was clear that the management of this place does not have a good grasp of customer service or the restaurant business. So we took our business elsewhere. Be Warned.

The idea of ​​a cozy place with guilt-free treats was very appealing. The place is cute, the service was not good, and when we went at 11, they were out of 80% of the menu. We were left wanting a cheese and ham sandwich and a croissant. The banana smoothie was delicious, and the toast was good.

One day apart, two completely different experiences. We found this restaurant during our research for great gluten free breakfast and rode 50minutes just to eat there. We went on a Friday morning and the food was AMAZING! We both ordered the pastrami on the gluten free bread and ordered an omelet as well- it came with a basket of fries and it was crispy on the outside, soft and warm on the inside… the fries were perfectly cooked. In addition, the service was great! I think our server was Alberto (sorry if I got it wrong) and he was so professional and made our breakfast a great experience. In addition we ordered two cakes, also excellent! Well, we loved it so much that we decided to go back the next morning (Saturday morning)- we ordered the exact same thing, which was the vegan pastrami and, as you can see on the picture, there is a distinct difference between the two orders. The pastrami bread was not toasted or pressed, did not come with arugula (as described on the menu and accompanied in the sandwich the previous day) and no fries (again, as written on the menu). I took a bite anyways and it was COLD! The items on the inside were literally COLD! Cheese? Cold and not melted. Not room temperature either… it was from the refrigerator to the sandwich cold! I honestly could not believe the difference and as much as I hate complaining, I had to say something to the server (there were two female servers working this day). Upon talking to the server, I explained that it was cold on the inside, it’s missing ingredients clearly stated on the menu and it was missing fries- she just explained there is a “new cook” and they cook the meals differently. Nonetheless she offered to take the sandwich back to remake it. While waiting we ate the omelette, which tasted as BAD as it looks… runny, undercooked. The sandwich comes back, this time with fries but I was surprised to see it was the same sandwich, lol, with my one bite that I took missing from it- I ate it, I paid for it and tipped the waiter but I honestly felt so disappointed and confused. How did it get so bad overnight? How can a restaurant possibly allow two completely separate plates to leave the kitchen? COLD? I wish I never went back the next day and preserved the wonderful memories from the previous day. Lastly, I have 150+ reviews and it’s rare that I write a negative one. I recommend this place based on my experience on Friday morning but really hope that this restaurant trains their new cooks better to set them up for success. Pictures attached: Pastrami with fries from day 1 and omelette. Last two pictures are from the second day :(

Walking past on the way to a nearby shop, the tasty cakes in the window caught my eye. Wish I had kept walking - never going to stop here again. Painfully slow service despite three girls working at the time of my visit. Pity, because the cheesecake tasted great (however, it was served on a warm plate, no attention to basics). Was told to sit and my order would be taken, but it was clear that they prioritised customers who were ordering take out. I was forced to wait too long. After looking into space, patiently waiting, numerous staff went past my table all the while they were “looking busy”. Coffee tasted good even though I had to ask for the milk. I asked at time of ordering for milk in my coffee but they missed it - again no attention to basics. Price of coffee was reasonable, price of cake was not. I adore drinking coffee, I adore visiting coffee shops……but not this one

The food was really good, we got the Matilda and banofee cakes, but the chocolate cupcake was a bit dry for me

We had the celicioso eggs and the pastrami sandwich. The poached eggs were overcooked and the taste was plain. We also tried two cupcakes which were extremely sweet. They did not have any of the juices on the menu (except for orange juice)

A true gem for gluten free people. It has it all. Delicious food. Great service. And a lovely eat in area. I was so surprised to see they have been given a low star rating because everything was fantastic.