Centara Grand Hotel Osaka

Centrally located in the beautiful city of Osaka, Centara Grand Hotel is a luxurious and relaxing safe haven. A spacious and neat room makes for a relaxing stay with a beautiful view of stunning Osaka. The room has the basic amenities and we loved that we were topped up with fresh bottled water everyday in addition to a filter water stationed at the entrance to the suite floor next to the elevator. The staff are super friendly and attentive. However, we wish the breakfast had more vegan options. It was hard to communicate this to staff as they did not understand what the term vegan was. If there were vegetables it was rather cooked in the same oil as meat or next to meat or had eggs in them. Other than that, we have a beautiful stay. The hotel is near the train station which makes it super easy to commute around and is also close to Dotonbori which is the heart of Osaka. There is a beautiful Mall directly opposite the hotel for convenience. If you're looking for a luxurious hotel, Centara Grand Hotel is the one.

This hotel feels luxurious and cozy. The staff were phenomenal and very attentive. The location is perfect—close to shopping malls, Dotonbori, restaurants, and more. The gym is well-equipped and always empty, making workouts a pleasure. Our room had an incredible view, was spacious, super clean, and well-designed, with a shower, bathtub, slippers, and bathrobes. It was very quiet, and I had the best sleep on the comfortable bed. Breakfast did not disappoint—homemade tofu, soy milk, veggies, and fruits made it perfect for vegans.

recently stayed at this hotel and had a wonderful experience. The check-in process was smooth but took quite long. and the staff were welcoming and attentive throughout my visit. My room was clean, spacious, and comfortable, with modern amenities and a great bed that ensured a good night’s sleep. The hotel’s location was perfect—close to restaurants, shops, and major attractions, making it easy to explore the area. We had an hard time with the TV pairing and the staff were not helpful sadly. WiFi had issues reconnecting automatically everytime we entered the room so be careful with your data use. The lifts are either not programmed properly or just not all in service, there’s a lift problem sadly.

Tonights is our last day at the hotel. Few things disappointing if you are looking for a good quality. Room service staff, concierge.. they did not understand any of our orders. Concierge sent us a restaurant that doesn’t speak english, which is not a problem but the sushi was fresh fish either, despite the fact I tried to ask them twice the restaurant had low reviews on tablelog. They said “our guests like it”:( Rooms are smaller than we thought, the location is great, the view from the room is amazing. Breakfast is yummy. Overall, Ive had higher expectations.

We stayed for three nights in a corner room on the 25th floor with one king bed and a bunk bed for our child. The room was very spacious, and the floor-to-ceiling windows on two sides offered stunning city views both day and night. The room was comfortable and well designed, ideal for a family stay.The hotel's breakfast was excellent, providing a wide variety of options ranging from healthy choices to traditional breakfast dishes.There were also several on-site restaurants with beautiful city views, offering convenient and appealing dining options.The friendly and attentive staff enhanced our experience significantly. Overall, this hotel provided a memorable stay with spacious rooms, great food, beautiful views, and exceptional customer service that we deeply appreciated and would gladly return to.

We loved our stay at Centara. We booked a king room on a premium floor and it was lovely. The staff was welcoming and professional, even walking us to the elevator after check in. The room was spacious, clean, and modern, with cozy robes & slippers provided. The bed was very comfortable. The bathroom area thoughtfully designed with a spacious walk in shower & bathtub and plenty of bath linens and great water pressure. The dressing area was outside the bathroom, so one of us could get ready while the other showered. There was tea, and a Nespresso machine in-room which we were very grateful for. I see some complained of train noise, but our room was very quiet. We didn't eat breakfast at the hotel, so can't comment. There are several restaurants within walking distance, and the Namba Park (a large mall) directly across the street with a Starbucks, which was great for grabbing a coffee & breakfast snack on the walk to the train station. We enjoyed our stay here very much and highly recommend.

Good location and feels new. However, check in took 40 minutes, breakfast is terrible (food is low quality, coffee machines break down/stop constantly so there's always a line, and the atmosphere feels like you're in a cheap food court). They push additional things to pay for, like their restaurants and massages, instead of giving us information we needed for our stay. Also note that you can hear the trains from your room very easily. It didn't bother us too much, but it will if you like quiet. Everything that needs improving at this hotel is about the service and the vibe - the facilities and location are great.

I was only in Osaka for one night, but I would totally recommend this hotel. Our view was out of this world, and the staff is incredible. The service I received during and after my stay was wonderful. I left a package at the hotel and the concierge and management went above and beyond to make sure my package reached me before my departure. The kindness of the staff is unmatched. I would totally stay here again.