LUNCHPADDLE
Google
Entrees came out relatively quickly within about 15 mins.
Drinks took a lot longer, it took about 30 mins and 3 check-ins (after finalising my drink order 3 times) to find out what was happening with the coke zero and glass of wine. Ate most of my entree without a beverage, which was not great as we were seated in the sun.
By finalising my drink order, I mean that i had to re-order my drink 3 times, as they kept coming back to tell me that each replacement soda i had ordered was out of stock. This happened for each replacement drink i chose until i just threw in the towel and asked for a coke.
Considering this was a sunday lunchtime, i would say someone dropped the ball on the supplier order during the week, as you would expect one of the busiest services of the week to be well stocked...
After entrees, it was a 55 minute wait for mains to come out, and when they arrived, the chips on both plates were stale and cold. The burger was hot but the steak was barely warm in the centre and was quite cool on the edges. I believe that this food might have been sitting under a heat lamp for at least 30 minutes waiting to be expedited. I also saw a burger with a side of salad get taken to the wrong table a about a minute before ours arrived with the cold and stale chips, and i saw that it got sent back as it wasnt the correct order for that table, i believe this is the burger we were served. Hence the strange combo of the hot burger with the side of cold chips.
Very small portion of steak and fries for $39.. burger was also quite dry and overcooked.
Was here for a 9th anniversary celebration and it sort of took the shine off as it was supposed to be a special day, but the focus was very much on the topic of “where is the food, when is the food coming, where are the drinks, etc”.
Wait staff were friendly (doing their best) and i did not want to put any of my negativity onto them, as i was doing my best to enjoy myself.
After i spoke to (who i assume to be) the manager who was wearing a blazer and much nicer dressed than the wait staff, and informed him that we had waited nearly an hour between entrees and mains, the food arrived about 2 minutes later.
I have a feeling that had the food not been cold it would have been much nicer. And the overall experience would have been better had we not been there for about 2 hours to eat an entree and a main. Still very expensive for relatively small (and cold) portions.
When the food arrived cold, i nearly sent it back, but i honestly was approaching the 2 hour mark and was relatively keen to just eat it and get the hell out of there.
Would not recommend, overall the bill was $187.01 for 2 entrees, 2 mains, 3 cans of coke (less than a can in each drink if you assume the amount of ice in each glass) and a glass of wine.
Quite a disappointing experience overall.