Jane S
Google
We just completed a two month tour of Europe, skiing in Austria, Germany, Switzerland, Italy, France, Andorra, Liechtenstein and more. Of all the places we stayed, this was by far the most disappointing hotel. If I could give it zero stars, I would.||1) First of all, it is not a hotel. It is a hostel. It is an appropriate place for a 20-something person to be staying, not a couple approaching 60!||2) The owners are trying to run the place without being present. There is no office. If you have any questions or need anything, they will not return phone calls, so good luck. Your best bet is to find the manager of the downstairs bar to help you after 5:00 p.m. There will be none of the usual hotel service you might be accustomed to.||3) There is no parking that comes with the hotel. You have to park up the street at a parking garage. When it came time to leave the parking garage, it took my husband over an hour to get the car out because the machine accepting payment at the parking garage did not "speak English" and did not accept credit cards, only cash in particular denominations!||4) There is no lift. There are lots of stairs - both outside and inside. Loading and unloading your luggage is a real chore, especially for us with over 300 pounds of luggage!||5) My chief complaint is noise. The hotel touts being centrally located. This is not necessarily a good thing. There is inescapably loud noise coming from a disco down the street until they close at 11:00 p.m. Then there is live music from the T-Bar bar downstairs until 1:00 a.m. Good luck sleeping! It then makes sense that breakfast is not served until 8:00 a.m. ||6) There is a long uphill walk to the ski lifts with your ski's. Once you get to this lift, it's not over. Be prepared to continue carrying your ski's uphill several more times from gondola to gondola. I still have bruises.||7) The room is very tight, with the bathroom separated from the bedroom with only sliding glass windows on the shower. If you were not close with whoever you're sharing the room with before, you will be afterwards.||8) The people running the hotel have a different standard of cleanliness than I do.||9) We were as disappointed in the town of Verbier as we were in the hotel. There's not much of a town, no shops that we were interested in visiting. The restaurants were very average.||10) No kleenex provided, must use toilet paper instead!||11) You're staying in a hostel, but you're not paying hostel prices, you're paying hotel prices.||12) They make you prepay. Beware! Good luck getting your money back when you're not happy!||We had prepaid for 5 nights but disliked the experience, including Verbier, so much that we accepted our losses and left after 2 nights! We will never return to Verbier!||This is full disclosure! Stay at your own risk!