Central Park Hotel

Recently stayed at Central Park Hotel and was pleasantly surprised. The room had clearly just been renovated, everything looked fresh and modern, and there was still a faint new paint smell, which confirmed how recent the update was. Although the room is on the smaller side, it was well laid out, clean, and perfectly adequate for a short stay in London. The bed was comfortable, and the overall condition of the room felt much improved compared to older budget hotels. The location is a huge plus, right by Hyde Park and close to Bayswater and Queensway stations, making it very easy to get around the city. Overall, a good option if you want a freshly updated room in a central location without paying premium London prices. I’d happily stay again for a short visit

We found this Hotel to be clean and in the perfect location to everything we wanted to see. Walking distance to most attractions. It was undergoing refurbishment while we were there but it didnt impact our stay. Staff were friendly but we found the language barrier a bit difficult at times. Our room was serviced everyday and it was so nice to come back from a long day to fresh sheets. The only problem we had was the exhaust fan in our bathroom was broken and made a horrible noise rendering it unusable. We asked to change rooms but they declined and said it would be fixed. We were there for 4 days and we had maintenance look at it but didnt fix it. We had to open the window put the aircon on and shower with the bathroom door open to stop the room fogging up. For the price we paid we expected better. Breakfast was good and bag storage was great and the guy at baggage storage was so nice and helpful. We would stay here again but would check the exhaust fan first!

We had a wonderful stay at Hyde Park Central Park Hotel and couldn’t be happier with the experience. Everything was excellent from start to finish. The breakfast was delicious, fresh, and very well organised, with great variety and quality — a perfect way to start the day. The crew were outstanding: friendly, attentive, and always happy to help, making us feel truly welcome throughout our stay. The room was clean, comfortable, and well maintained, providing a relaxing and pleasant atmosphere. The location is also fantastic — very central, convenient, and close to Hyde Park and public transport, making it easy to explore the city. A lovely extra touch was the delicious candies offered at the reception, which added a personal and thoughtful detail that really made us smile. An excellent hotel with great service, comfort, and attention to detail. Highly recommended, and we would definitely stay here again.

My partner and I stayed at the central park hotel Friday 9th-11th. As soon as we arrived the treatment we received was great. We were offered an upgrade for the newly refurbished rooms and it was amazing. The room was incredibly clean and it had everything we needed. Checking out was easy and we could leave our luggage for the day as our flight was later. Our receptionist Jaheed was welcoming and very kind, we felt reassured he would help us with anything we needed!! Thank you Jaheed and the central park hotel!!

I stayed this hotel twice. One in 2022 and other in 2024. Overall experience is good. Value for money in this location. There is only one thing. Now they increased the price. I was not able to stay this time. Anyway last two experences was good.

I had a newly renovated single room. The new room looked very nice - good job on that. The single room is enough for a single person but it is very small I have to admit. If your just here to sleep its perfect if your planing to stay in your room for work or something then it is to small. The walls are very thin so maybe bring earplugs with you if you are a light sleeper. I had breakfast once and I didn't like it that much, it was okay with some fruits and vegetables but it was definitely not worth 17 pounds. So the other days of my stay I went to other locations. The location is really good, the hotel is in zone 1, near the tube stations Queensway (red line) and Bayswater (yelllow line). Nearby there are also lot of restaurants and the Hyde Park and the Kensington gardens are pretty close.

I recently stayed at the Central Park Hotel in Shepherd’s Bush and was pleasantly surprised by the overall experience. The location is one of its biggest strengths — just a few minutes’ walk from Shepherd’s Bush Market and Westfield Shopping Centre, with great transport links into central London. The hotel itself is clean, modern, and well-maintained. My room was compact but comfortable, with everything I needed for a short stay: a decent bed, good lighting, and a clean bathroom. It’s clear the hotel has been recently refurbished, as the interiors felt fresh and contemporary. Staff were polite and efficient, and check-in was smooth. I also appreciated the quiet atmosphere, especially considering how close it is to busy areas. That said, the rooms are on the smaller side, and there isn’t much in the way of extra amenities — but for the price and location, it’s hard to fault. Overall, Central Park Hotel is a great choice for anyone looking for a clean, comfortable, and affordable base in West London. Perfect for business trips, short city breaks, or anyone who wants easy access to shops, restaurants, and the Underground.

I had a new refurbished single room - My room was tiny but very clean and comfortable, which was exactly what I was looking for since I was going to be out all day. The staff was friendly and the location was great - a few minutes walk from the tube station and a bunch of restaurants/pubs. The only downside was the construction noise since they are refurbishing the hotel, but that only started after 10am, so plan your morning accordingly.

If I could give under 1 star I would , this place is not worth your money or time , the rooms are small and tiny they do not look like the pictures and they gave us a hot box room with no air conditioning but it states in their website they have air conditioning it's a lie but when I asked to move rooms they said pay 50£ a night extra for another room that also doesnt have air conditioning absolutely disrespectful at its finest ... and at 11 every morning you will hear drills in your brain as they are doing construction but never mentioned it or told anyone online this so when you arrive it doesn't even look like a hotel as the online pictures ... please avoid avoid avoid put your money somewhere else do not come here I beg of you .. My husband got from the hospital and needed some help and the staff wouldn't even help him or take care of the room they don't even mop the bathroom floors when I asked them to clean they throw a hissy fit and the reception staff is so rude and have no empathy for anyone cause they aren't even English and they love their heat but we don't so stay away it's a dump deserves to be shut tf down, Adding to that there is period blood on the mattress and weed smoke smell coming from the hall ways

I don't know why this place has such a low rating. The price was very good. I stayed here because I was on my honeymoon, already spending a bunch of money and just needed a place to sleep. This place did the trick! The staff were all EXTREMELY helpful and went out of their way to assist us getting around London and learning how to use everything. Its a great location right outside of Hyde Park. The beds were comfortable, the rooms were small but again good for sleep. It was a great place for a short stay.

Bunch of incompetent reception staff, when 2 of us showed up and got our rooms booked they gave us single room an refused to give us duvets. On top of that, rooms ar cramped, smell bad, and are generally not very clean. Much better alternatives nearby

A quick list of what is good: Location. And bad? Rude staff (especially at the continental breakfast --which does not include fruit!), blood spots on my sheets upon check in, threadbare and ripped carpets, stained carpets in the halls, no a/c (just a window to a loud ass street and a $8 table fan), black mold in the shower and on the mattress, no top sheet on the bed, peeling wallpaper, a form to note what needs repair In your room, urine on the seat of the toilet on check in, non working electrical outlets, cots instead of box springs, painted over blood / bed bugs on the door of the bathroom. Got it through Virgin Vacations. Don't do it. The Comfort Inn (which is definitely a budget brand, next door is about 1000x better.

The only thing this hotel has going for it is the location across from Hyde park and convenient to the queens gate station and dome good restaurants. When we check in a bit ago, they can see that my arm is in a sling and what do they do, they put the a floor with no elevator access! The mezzanine floor as he put it. What a bunch of crap! The bathroom had 2 tiny bulbs that were burning out. It's like a cave! When we said some thing about it, it went in one ear and out the other. Being 6'2" tall, I had to watch my head ghe entire time as the ceilings are extremely low. Breakfast is no longer included. You can get a better breakfast around the corner for half the price! Definitely will not be returning again.

1 Star for basic cleanliness. There is no air conditioning on certain floors even though the listings say that it is air conditioned throughout. A bit deceptive, no? Who doesn't have air conditioning in a guest room these days?

WORST HOTEL EVER. I would label negative. Don't stay. I requested iron and it took them 3hours to let me know I would received it the next day. On another day requested wine glasses and they said they don't have any. Regarding the wine opener I had to go down stairs because they didn't have enough staff. Forget about air conditioning. The reception area and hall ways are blasting cold but rooms are hot as hell. No air conditioning. Mattress are horrible, i slept on floor for a few days. Rooms smell like urine. Save your money and book somewhere else.

Having stayed here now for over 3 weeks, I can say that this place looks nice from the outside and from the lobby but the rooms are sub-par. I will start off with the good. The staff at the front desk is very nice and they were very patient with me when I requested to move rooms 3 different times in search of a quiet room (more on this later...). Not only are the staff nice, but the lobby and the bar area also very nice. The facilities are clean and it's great. Now on to the bad stuff and why I updated my review to 2 stars. First of all, the reasons why this place is a 2-star place is not because of the service but it's because of the level of noise in this hotel. The walls are paper thin. Trust me, they are. I've lived on 4 different floors in four different rooms and all of them are just as noisy. In fact, the walls are so thin that you can actually make out what your neighbors are talking about without having to strain. The thing about this place is that not only the walls are thin, but their doors don't seem to hold back any noise either. This is especially a problem when you're trying to sleep-in and the housekeeping staff is yelling down the halls at each other trying to communicate. And this just doesn't happen once and a while, this happens every morning. Also, the single rooms are extremely tiny. It's no wider than 6 feet and the sleeping area is probably no longer than 8 feet. Truly not a place for those who are claustrophobic. Again, I really wanted to like this place because of the cleanliness and because the staff is nice. Its downfalls are unfortunately something that even the best service can't help. A hotel is for resting after a full day of either touring or a full day of work if you're here on business (as I am) but if you get to your room and can hear everything (even heavy breathing from your neighbor) then this place is not the best at what it's supposed to be - a hotel. Avoid this place. You won't be able to sleep at all. Take it from someone who has stayed here for over 3 weeks, 4 different rooms, and 4 different floors. I was supposed to stay here for 3 months but I couldn't stand it that I had to ask my company to find me another place. Queensborough Terrace is full of hotels. Book one of the smaller hotels so that there's less turn-over of tourists. I moved to a hotel just the next street over (Inverness Terrace) and I haven't heard my neighbors since. I've been sleeping very well. Go for the smaller hotels.

Great location - next to Hyde Park. But that's about it The room was OK, except for the ugly "carpet". The other problem was the lack of AC in the room. The lobby & corridors are air conditioned but not the rooms & when it is warm outside, it is really warm inside. A little fan does not do much, except for noise. The hotel corridors need some major updating. So does the hotel front. Breakfast (included) you can forget about it, unless you are nostalgic & want to remind yourself how continental breakfasts used to be some 20 years ago.

We stayed here for 3 nights in October. Good location. Did'nt bother with breakfast here since I read it was'nt that special. There is a great place on the way to bayswater station (pizza connection) that serves an amazing full english breakfast. We were gone most of the time running around the city, shopping, sightseeing, drinking and eating etc so we didnt spend much time in the hotel other than sleeping or quickly freshing up before going to dinner. They have a nice bar in the hotel next to the reception just to chill and have a drink but nothing special. Perfect hotel if you're planning a weekend in London and just need a place to sleep.

This is literally the worst hotel I've ever stayed in, in my entire life. 1. Summer in London, no AC, and a room with one small fan. You walk in and immediately start to sweat. We asked for another fan (simple request) and were told they were "all out." Really? The solution is to buy more. Its not hard. 2. We registered for a room with 3 people. Only one set of everything. One towel, one soap, one everything. This persisted every day. 3. The staff is extremely rude. The bar is always out of everything. Half of what they list on the menu is absent. When you try to order something they dont have, the brunette bartender with short hair will just shake her head at you and walk away. Simply vile. Complaints of any kind are met with total indifference. 4. The layout is very hard to figure out. The "800" rooms are underground in a dungeon below the first floor. There are random corridors that are not ordered correctly. Finding my room every day made me feel like the minotaur walking through the labyrinth. 5. The rooms themselves are ugly and outdated. I heard another guest complaining about bed bugs at the front desk. She was totally ignored by staff and dismissed. I know London is expensive but save your money and stay someplace that's worth your time.

If I could give this place a 1/2 star I would do just that. This place is so bad it's scary it's still running. A lot travel agents will book you here, because it's cheap for them.. Stay away.. I've stayed in hostels that were more accommodating then this joke of a place. Don't expect good service. You want to destroy your time in London? Book a room here!!!

We stayed here for 2 nights in early February. It's very hard to spot the hotel from the outside since they were in process of renovating the front. Never-the-less we arrived early around 11am-12noon. We had to check our bags in since they did not allow us to get in our rooms early... they specifically said come back after 3pm. This was a bit of a bummer since we just came from a long flight and jet-lagged. Front desk personnel was not friendly at all. The front area of the hotel (front desk, restaurant etc.. ) looks really nice and modern. Once you get into the rooms, it's not at all like the front which is not a big deal. HOWEVER the walls on these rooms are soo thin you can have a conversation with the person in the next room without shouting. This was a BIG disappointment! On the plus side, their breakfast was very good. For an additional 5pounds you can get the warm breakfast. Overall just average. More like a 2.5 stars rather than 3.

I stayed here Feb. 2018. I stayed in a single; narrow room, small bathroom, desk/vanity and a mini fridge- all I needed for a solo female traveler. I didn't need anything fancy on my 4 night 5 day stay. It was close to the underground and Paddington station. From Heathrow it was about a 15-20 ride on the express and then I walked from Paddington to the hotel; it was a nice walk because I wanted to sight see. But going back to Heathrow I decided to take a cab and it cost about $5-$10- it wasn't bad. This hotel is close to Kensington and on the other side of the park are a bunch of cafes and shops. I'd stay here again, it's not fancy but it worked for me.

We had a room in the basement without any windows. It was an odd experience to say the least. The walls are thin (you can hear your neighbour run their shower). The room was tiny but clean and so was the bathroom. However, the staff were friendly and although we arrived quite early (8am-ish) they had a room available for check in. As far as the location, Hyde park is right across the street and Queensway station is a few blocks away.

Terrible hotel. The hotel staff was rude. The walls were thin so I could hear conversations on both sides of my room that kept me up at night. London was cold their heater barely work. I wouldn't recommend this place to anyone.

This place is weird because it's like a hotel trying to be a luxury hotel but on a shoe string budget. It had certain amenities which were nice like a staffed concierge area, but then only one of the three people I saw working the area was actually helpful. The bathroom was too tiny. It was only the width of the door and we know that because if you opened the door all the way you could only acces the sink. As In, you had to open the door, walk in, then stand by the sink, then shut the door to get to the toilet. VERY TINY. The shower was fine, it got hot, but the super tiny bathroom was really bad. We had only one towel in a room with two beds...so we couldn't both shower at the same time which again is just an odd choice. The beds were not comfortable. The mattresses need to be turned or something. You could feel the spring matrix underneath moving with every shift and it sank in toward the middle. The rooms do not have air con so it was hot. They gave us a fan which was nice but we couldn't wait until we got to go outside to the cool. Check out was strange. We were told we had until 12:10 to be out of the room. But we were woken up before 8:30 by a knock on the door by housekeeping to see if we were out...we told them no. They knocked again at around 9:15 to see if we were out. Now we were out before 10:00 which is the normal check out time but still it was weird. This was just a weird place. But it had beds and a toilet so alright. Pros: plenty of outlets. An electric kettle stocked with the essentials. A floor safe for valuables. Good price point. Cons: tiny bathroom. Uncomfortable temperature of room. Uncomfortable beds. Not enough towels. The front door didn't shut all the way.

I couldn't have asked for more. Close to the tube, helpful staff, close to many shops and restaurants. I couldn't figure out the safe, I called down for help and they sent someone up right away and helped with a smile. Checking in was a breeze and luggage storing after you checkout was great to have.

Their reservation dept. never booked our room despite telling our booking agrnt they did. Then the concierge directed us to what I can only imagine is the worst "hop on hop off" bus tour companies. Got to the room after a long day of schlepping around to get to our room. Tiny, no A/C, no place to store bags. Go down to the bar and thet can't even make a decent martini.

Absolutely the worst (purportedly 3 star) hotel I've ever stayed in. From shoddy towels, old pillows, keys not working to rude management, minimal English speaking staff, and horrible customer service. Would never stay again. Hostels would be better and cheaper. Paid $170 per night!

ALL TRAVELERS BEARE!!! The hotel staff needs to be more understanding and accommodating especially when they give you a room without AC and a broken TV (room 709). After the first night (out of the 4-night stay) I requested a room change since the TV was still acting up even after they had sent a maintenance worker to fix it. The concierge from the first night was understanding and said he would leave a note for his colleges to change the room, but when I arrived at the front desk to ask about the room change the man in the front looked at me as if I was crazy and said he would send a maintenance guy but I told him we had already gone through the process and just wanted a change of room. The man reluctantly agreed and I was given a room without windows, which was an upgrade WITH A HORRIBLE ODER!! The minute I opened the door a smell rushed my face and the smell made me sick. I went back up and told another person in the front my room smelled and that I was recently moved, the staff member looked at me oddly again! She said she would call cleaning service to come in and check it out. When the cleaning staff came, the cleaning staff was appalled and taken back by the smell as well and emptied half of a can of spray into the room with no windows! The AC barely worked may I add. The front desk staff needs to go into A18 and smell it themselves before they think the guest is making these things up. During check out, nobody cared to ask if everything went well and how our stay was. I would not be coming back and I will urge anyone young and traveling the world to go elsewhere around the area for a place to stay.

This the first review I've ever written on Yelp or else ware, but it needs to be said. My fiancé and I booked a room at the Central Park Hotel as a vacation package through Virgin-Vacations. The reviews didn't look amazing (looked like people were being very nitpicky), but it was affordable. Upon arriving, I started getting bug bites that I originally brushed off as hives or spider bites. But, after two nights of getting bitten, I knew something was wrong. We searched all of the common bed bug hiding places and couldn't find any, until one night we came in to see one crawling across my pillow. We called management at once and they came up and moved our room. When we went to the front desk they gave us two free breakfast upgrades (big woop...) and apologized. They offered to do laundry for us but didn't have the forms we needed to fill out until after we had to leave the hotel. I met with the manager after finding another bed bug on our luggage in our new room and though he was apologetic, he told me that it wasn't a big deal and I should be worried. I'm not sure about you, but the thought of bringing beg bugs home is a bit alarming to me. I have the contact info to file a report and will do so as soon as we get home (after washing ALL of our clothes and luggage). It appears to be a good hotel for the money but there are presently bedbugs and they are not easy to spot. Stay clear of this place, seriously.

I do not recommend this hotel; I was put into a tiny, very Spartan room with a garish blue carpet. The bathroom was so tiny that the shower stall touched one shoulder and the outer wall the other. The bathroom barely classifies as a capsule. I asked for a bigger room, and was told there were none. When I checked out prematurely, I was told there are indeed some bigger rooms. I am currently working with the hotel booking company to get my money back, but the management is not cooperative.

Central Park is a budget hotel without any luxury units. The room was exremt small so barely two people could be there at the same time and the walls are thin as newsprint. The bed was also quite small for two people, but a big plus for the nice bathroom. The breakfast was beyond expectation, full english breakfast with toast, tea and marmalade. Location is great, near the metro Bayswater and Queensway which takes one to Oxford street in no time. I would stay here again.

Husband and daughter stayed 5/21 and immediately checked OUT next day when saw bedbugs in bed AND bites too. The bugs started to bite very late in the night (they are attracted to body heat), Left the beds to sleep on the floor and left as soon as it was light to find another hotel. DONT STAY HERE. Im seeing reports of bedbug infestation going back to 2011. have pictures and will be demanding refund via credit card company. Booked through Booking.com who should have known better than to have this hotel on their recommended list! Ruined vacation in London.

So I booked this place because I needed cheap, last minute, and handicapped accessible (injured myself on vacation!) I found it for a great price on laterooms.com over the bank holiday weekend. They were VERY accomodating, even had a wheelchair that I used for three days (although getting someone to go look for it took some coaxing) My room was ground floor, very modern. The only hiccup was the handicapped shower leaked ALL over the floor and soaked the carpet the day we were leaving. The cleaning staff was less than enthused and lacked basic communication skills. But nonetheless, very affordable, clean, modern and a great location along the north east end of hyde park. Close to bayswater tube and buses.

The location is amazing, a block from Kensington Gardens. It's also close to great restaurants & the tube. However, this place has the smallest hotels rooms ever (uncomfortably narrow). I also agree with an earlier review that the walls are thin. One can barely move around without waking up the entire building. There isn't free wifi here either. Oh and did I mention, they didn't change soaps/shampoos daily. I don't recommend it!

I stayed in this hotel for 6 nights while I was in London. We picked this hotel because it was close to Bayswater tube and close to Kensington Park. It was by far the worst hotel I have ever stayed in before. The rooms very HOT HOT HOT and almost unbearable to sleep at night. The halls were air conditioned but the rooms were not. The bathroom was so small you could barely stand. If you booked online you did not get breakfast. The coffee in the room was instant and terrible. I asked to buy a coffee in the breakfast room and they said it would cost me 10 pounds. We asked them for a taxi for an early morning ride to meet up with a tour. It was not a traditional taxi so were were charged double what a traditional taxi would charge. I would not recommend this hotel to anyone.

When we booked the hotel through AAA, based on cost of what we paid ($250-ish/ night)... we had certain expectations. When we arrived we experienced a handful of disappointment right away. 1 - instead of two full beds, we got three cots. 2 - The hotel safe had to be initially opened by the hotel manager. We waited an hour for him to arrive... then, while we were in the lobby, he went into the room alone, after I asked to go with him (creepy!). 3 - The hotel safe is too small to accommodate a regular laptop... and the hotel manager said that no rooms had a standard size safe.. so, every day I carried my laptop while we were away from the room (Ugh!). 4 - The hotel restaurant was a huge disappointment. I recall..for 15£ we ordered fish & chips...Long John Silver's would have been better. 5 - For $250/ night...No free wifi... it is 12£ per day ($21 - 25). Cannot be billed to room. 6 - For $250/ night...we got the economy breakfast, instead of the Master breakfast or English breakfast. Lots of rice crispies! 7 - The few times I interacted with the front desk staff, overall.. they seemed a little aloof and not wanting to hear my question or concern. 8 - The walls are THIN... several times, we thought that someone had entered our tiny room when nearby doors opened and closed. We heard nearby conversations too... and the noise from the streets added to the intra-room noise. The last and biggest disappointment was I ended up with multiple clusters "bites" on my hands, arms, legs and ankles. After looking at pictures of bites, it seems that I had a cot infected with bed bugs! Almost a week later, the bites are still amazingly itchy! What we liked... 1 - Great location! to multiple tube locations and parks. Overall... there is lots of other hotels in the area. The location is convenient in many ways... check out reviews for the other hotels.