CHA-OLOGYお茶とお菓子 (RESERVATION ONLY)

I have been following Cha-ology since they first opened and finally made it today! We had the Aki menu and it was amazing. The love and care put into the sweets and tea by the farmers, craftspeople and of course the lovely staff in the tea house is evident. The space is beautiful and all of the teaware handmade in Japan by different artists. I was in awe of everything! I want to comment briefly on some of the negative reviews. We attended the silent tea time, and I was a little nervous to not offend or get things wrong. Fortunately we were made so welcome and the whole experience was so relaxing. For me, it was clear that the rules are in place to make sure that the tea is the focus of the experience. Thank you so much for an incredible experience and for the beautiful keepsake menu and momiji leaves.

I have never had an experience quite like the one I had here. Everything was very special from start to finish. Visited with a friend who is a regular and wasn't completely sure what to expect but knew I was in for a interesting journey. We had the winter tea course which had a variety of different teas (both hot and cold) and various delightful wagashi. I can now see why my friend loves this place so much and I'm already looking forward to my next visit. I recommend the seasonal tea courses for the full experience but I don't think you can go wrong with whatever you select. If you are after a peaceful atmosphere where you enjoy expertly prepared Japanese tea for nearly 2 hours, this is your place.

This experience was amazing!! I booked this as a surprise for my boyfriends birthday and he was so happy. We booked the casual tea time. The staff are lovely and talk through all teas and snacks in such detail, it’s amazing how they remember so much and are so knowledgable. The atmosphere is very calming and I have never experienced tea quite like it. We left feeling very calm and chilled out and wanting to experience it again! We also bought some chocolate. If you’re thinking of going then you should!! It’s well worth the money and a one-of-a-kind experience. Thank you Cha-ology!! <3

Wow! 10/10 What a truly fantastic experience! We went to a quiet tea time experience and it was absolutely fantastic in every way, how often do you get time to relax in this busy world? From the second we arrived into the tea room we were treated with a lot of courtesy, kindness and respect, and the atmosphere of the tea room was really calm and welcoming. Before we sat down, we were guided through the menu choices in great detail about the tea, and selected what we fancied if you weren't familiar with any of the teas or options you needn't worry as it was all explained . We had also mentioned on booking we were vegan and were catered for in every way and didn't feel like a bother whatsoever, the staff are fantastic! We got to choose specific tea ware for our Matcha and were shown to our designated table. The decor was such a brilliant, minimalist touch which instantly added to the meditative feel of the whole experience. Our teas and paired sweets came out, and again our hosts described in great detail the flavours and origins of the ingredients. All were delicious, and we experienced flavours and quality ingredients that we normally would never get a chance to try. Once we had finished, our hosts came over and talked about each artist behind the teaware that we chose, explaining about the origins and the type/style of pottery and brought other examples over of their work, really great touch which added a lot to the experience. We left feeling well and truly spoilt and relaxed, having had a completely different, experience that took you into a little piece of tranquility in the heart of the city centre. Please don't for a second read the bad reviews, the guys here have something truly special in the heart of Manchester, I'm that impressed we've actually booked to go again. 100% recommend.

Fantastic experience. I found this place by searching Matcha and at first I was a bit hesitated because of the reviews. I saw negative reviews regarding to their strict rules. However, the owner replied to the negative reviews with patient. I can tell how much they care about and how serious they are for the experience and tea they want to provide to us. So please read their house keeping rules before reserving. Overall, the experience is 10/10. The staffs are friendly, welcoming, and dedicated. With each course of new and snacks, the staff will explain and tell you the story behind. The way they make tea and explain can truly tell you their expertise in tea. When you get there just sit down, put your phone in silence, and enjoy the whole experience. Definitely will visit here again!

I was impressed with today's experience at @cha.ology. Everything was made freshly, meticulously, and innovatively. Each tea offered so many new sensory pleasures all set in wonderful, minimalistic space. I've never been a fan of red bean, but this certainly converted me. Thank you to my friend for inviting me, I highly recommend this place if you are a lover of tea and Japanese culture. I also bought my partner some fresh chocolate truffles so he didn't miss out!

Just ‘wow’. What an amazing experience from the moment you walk in; it’s hard to imagine somewhere so peaceful in the city centre. Our booking was their ‘quiet’ tea service. The servers took our coats and throughly explained all the options available before seating us at one of the tables. I can’t believe how good the tea was! I enjoy a lot of teas of different varieties at home, but this stuff blew us both away. Some teas like the hojicha had an almost tropical flavour, other teas were savoury in a way I didn’t know tea could be. The snacks/food were also excellent, and surprisingly filling! Definitely recommend the sakura mochi! Our service lasted around 2 hours. The server’s timing was excellent even though my wife and I were having two different menu options. Each tea/dish came with a card with some information and a QR link to further reading. Given the small maximum capacity of the establishment, it felt very intimate and personal. Given all of this, I’d say you definitely get your money’s worth. I couldn’t leave this review without commenting on some of the negative ones I see here; reading some of them initially left us feeling a little nervous about booking. However, our experience could not have been better, the staff were amazingly friendly and clearly very very passionate about the tea and food they serve. We had no issues taking photos of our food and drinks (following their guidance on photos and phone usage). If you’re feeling nervous about booking like we were, I’d honestly not worry and just book it. Respect their requests (which they politely remind you of upon booking and upon entry) and just enjoy the vibe. P.S. When we booked online by their site was down, but they responded to our email literally within minutes to help us book.

I have only ordered online and sadly not had the opportunity to visit the physical store - however their online service is impeccable. With matcha in demand it's understandable delays may happen - and this is absolutely communicated to the buyer if this does happen. When the tea arrives it's carefully boxed as they clearly understand the importance of the product arriving in good condition. The notes are always very welcome and I'm happy to give repeat custom to ensure I'm not only getting high quality product, but also supporting a small business!