Chachagua Rainforest Hotel & Hot Springs

Nice place to stay. The area of the hotel is great, a lot of nature to discover. Staff very friendly and supportive, whatever you need you get it as soon as possible. The two bed room villa is comfortable, there is a wall between the terraces of the villas but you can hear the noise from the neighbors and if they forgot turn off the outside light it’s very bright in on of the bedrooms. We needed to arrange a pick up from the airport on a short notice as we missed our connecting flight and arrived just at midnight but the staff organized everything within some hours, the driver was waiting for us. The dinner in the colibri restaurant was good, we had just once something we needed to return, but this was not charged afterwards. The price in the restaurant is on a high level, but this is typical for Costa Rica.

This hotel is incredible! Located in the jungle, it has beautiful outdoor spaces everywhere even when it’s raining. The units are well appointed and very comfortable. The hotel staff is extremely friendly and attentive. We enjoyed many of the on-site activities and ended each day in the hot springs pools. The food at the restaurants was quite good. We thoroughly enjoyed every minute we spent here. We highly recommend this hotel.

Our stay at Chachagua Rainforest Hotel & Hot Springs was unforgettable. The property is tucked away in the rainforest, and while it’s a bit of a drive from the more touristy areas of La Fortuna, it is absolutely worth the extra distance for the tranquility and natural beauty. We stayed in a Deluxe Bungalow, which was beautiful. We loved the porch area of our bungalow, especially during the rainy evenings. The natural hot springs on-site are incredible. They were peaceful, relaxing, and never crowded. The entire property is beautifully maintained. The complimentary breakfast is delicious and definitely worth enjoying on-site. For other meals, we would recommend heading into town or trying nearby restaurants. The staff were friendly and helpful, and the overall experience was serene and restorative.

We recently spent 7 nights at Chachagua Rainforest Hotel. The property itself is lush, tropical, and absolutely beautiful — a true jungle escape. The staff were incredibly kind, helpful, and accommodating throughout our stay, and the included breakfast was always fresh and delicious. That said, there were several drawbacks. Our villa had cockroaches, which made relaxing in the room difficult. The thermal springs were more lukewarm than hot, and the restaurant prices were extremely high considering the average quality of the food. The rooms are also very dark inside, and unfortunately, the hammock — which I was really looking forward to using — was so worn out it wasn’t usable. Lastly, the hotel is located quite far from downtown La Fortuna and most major attractions, which made getting around a bit of a hassle. Overall, it’s an okay place if you’re looking for a remote rainforest experience, but there are definitely other hotels in the area that are more conveniently located and offer better value for the price.

Chachagua Rainforest Hotel & Hot Springs is probably as close as you can get to luxury and authenticity when it comes to staying in the Costa Rican rainforest. While it is a bit off the beaten path, it’s difficult to want to leave the beautifully maintained property that makes the rainforest approachable and comfortable.||I stayed in a Master Bungalow, which was incredible. The room was comfortable, spacious, and luxurious. The air conditioning and WiFi worked very well and I was pleasantly surprised to find a nice refrigerator with a few complimentary drinks inside.||The tours and activities on the property were top notch and the front desk was helpful in arranging offsite excursions as well. I had a private horseback riding tour combined with a coffee and chocolate workshop hosted by Gilbert, who was absolutely incredible. I highly recommend taking advantage of these wonderful guides and experiences.||The two slight downsides were the hot springs and the food. The hot springs were essentially just warm pools and not a hot tub as I was expecting. The food was decent, but lackluster compared to the rest of the experience. Breakfast was good and I opted for the Morpho “sports” bar in the evenings as opposed to the more formal Colibri. I would recommend the House Burger, which was a solid 7-8/10.||What makes this hotel an absolute 5/5 though, was the people. From the moment I stepped foot into the reception area until I left, everyone went above and beyond to cater to any need or desire and to showcase the beauty of the rainforest. Johan welcomed me to the property and helped me get situated in my room and Gilbert and Roberto gave incredible tours. But everyone was always friendly and helpful, often going out of their way to answer questions or point out a nearby animal.||To that last point, I was able to see toucans, sloths, and howler monkeys within about 100 feet of my bungalow. There were plenty of other species of animals and plants around, but those were definitely the highlights. I’m not sure where else you would be able to stay in Costa Rica or the world and experience animal sightings quite like that.||I recommend the Chachagua Rainforest Hotel & Hot Springs be put on everyone’s bucket list.

This place is epic. My wife and I stayed here for a few days and absolutely loved it. The rooms were very nice and were cleaned every day. The greenery everywhere is so beautiful and attracts all kinds of birds, insects, and reptiles. We opted to eat most of our meals at the two restaurants on the property. While they were a tad expensive, we never had any food that wasn’t delicious. The best part of Chachagua, however, is the staff. Everyone here is super friendly and extremely helpful. We checked in with Johan and he helped us find our room as well as book some tours. Our guides for the bird watching tour and cacao/coffee tour, Reuben and Gilberth, were also amazing. All the staff at the restaurants were awesome and did a great job of remembering our names and faces. Overall, I would highly recommend staying at Chachagua if you’re planning on taking a trip to the area.

A major disappointment. I strongly advise against staying here! Chachagua Rainforest Hotel & Hot Springs is a prime example of extreme unprofessionalism and lack of accountability. I made a reservation several weeks in advance and received an official confirmation via email from the hotel. Since my credit card had not been charged, I followed up after about two weeks to ask for confirmation and payment details. I was reassured that everything was fine and that I didn’t need to worry. However, the day before my arrival, I called the hotel to ask about online check-in — only to be told that I had no reservation. Apparently, it had been canceled — no explanation, no notice. When I forwarded the confirmation emails (which clearly came from their official address), I was told that, yes, the message came from them, but they had no idea who sent it (!). I was offered no alternative accommodation, no help finding another hotel, not even a simple apology. I was left completely on my own, just one day before my planned arrival. I had to scramble to find a different hotel so I wouldn’t end up sleeping on the street. Chachagua Rainforest Hotel & Hot Springs is: -deeply unprofessional -completely disorganized -entirely lacking in accountability and empathy I felt deceived, ignored, and left out in the cold. Despite official confirmations, there was no room for me. There was zero effort to solve the issue, zero apology, and zero assistance. Avoid this place at all costs. This is not how guests should be treated !!!

We are on our 3rd day here and it is very nice. The rooms are spacious and comfortable. The outdoor shower and private hot pool are awesome. The staff and service are excellent. Today they cleaned the villa next to us and it took several people a couple of hours so things are very clean and taken care of. The hot tub pools are not super hot but are nice. I would definitely recommend this place.