Chalet Inn - A Boutique Hotel

I had a fantastic stay at this motel in Whitefish! The room was spotlessly clean, the beds were comfortable, and the staff was incredibly friendly and welcoming. One of the best surprises was discovering that the best pizza in town is right on the motel property—absolutely delicious! The location is also perfect—just a short drive to downtown, which made exploring Whitefish so easy and enjoyable. Overall, this place exceeded my expectations in every way. Highly recommend to anyone visiting the area. It’s a real gem!

We loved this cozy little place. The minute we drove up, we were impressed with how inviting the property is. Every detail from the copious flower plantings throughout to the unique furnishings seemed to be very thoughtful yet effortless. We stayed in the large room with multiple beds and everyone had plenty of room. The beds were very comfortable too! Reasonably priced for the area. Such a breath of fresh air in contrast to chain hotels. Wish we had more time to stay!

Came in from a rough weather riding day they had someone stay late so we could check in. When we arrived it was like home the hotel is stunning and the look is so sweet. The rooms are amazing the beds are comfortable and the shower after a cold riding day was absolutely amazing. It truly felt like being home and not in a hotel.

I cannot say enough about how amazing this place is and the lovely owner. I was here for two weeks after experiencing a car wreck nearby. It was a very stressful situation but between the amazing hospitality, comfortable rooms, and empathy from the owner about my situation…it felt like home. I will always recommend this hotel to others and come back myself

Worst hotel experience of my life. We made multiple phone calls and sent texts notifying the hotel of our late arrival; all were ignored, and we had no idea if we would have a room waiting for us when we arrived at 11:30 pm. Upon arrival, we found the door locked with no notice. We eventually aroused someone who told us "Verizon problems" precluded her responding to our numerous queries. The room was pretty much Motel 6 quality, and we couldn't see anything "boutique" about it. ||We didn't have coffee in the room the next morning, and I went to the front dest at 9 am, only to discover the office locked. I was told I should have called first ("This IS the 21st century!"). ||The hotel manager was rude, unpleasant, and clearly annoyed that I had interrupted her housekeeping. Something very similar happened the next day when I went to get creamer for our coffee (none left in the room). Once again, the office was locked. I took time to search for the number of the hotel, only to discover no one would answer my call. Eventually, I got my creamer. There was no explanation on the office for why it was (always!) locked.||We opened the mini-fridge to discover a partially eaten meal that had been left by a previous guest and never removed. It appeared to be rotting.||Our rooms weren't cleaned and the beds were not made; upon inquiry I learned "we only do this every four days." ||The television did not work.||We had numerous flys in our room; I don't know how they got there, but they seemed to be multiplying. It was nasty.||I would have been much more forgiving had the manager been pleasant. She was not.||We surveyed our three night stay, but we'll make sure it never happens again.

Im not sure where to start. Its not terrible, but its not great for the price we paid. $800 for 2 nights and we spent money in the Pizzeria. Driving up to the Inn, it looks very nice and renovated. Got into the room and was a little disappointed. Peel and stick tiles for the bathroom floor, flies coming out of the drains, and the shower heads spray water floor to ceiling. The owners way of fixing the shower head was placing a towel over it. Didn't offer a discount rate on the room, instead moved us a room over where the shower head was the exact same. We already had a bad day at Glacier that day, and we didnt feel like there was any effort to make us feel welcome. Check in was a text after we called serveral times, and the codes are so unsafe. Want to check out in the morning at 9 am, shes not in the office. Door was locked and again, would not answer the phone. Had to get breakfast and drive back to the Inn to make sure they knew we left. Want a quick Motel (because its not an Inn) sure this will work. But you're paying so much for so little.

Oh, this place was an absolute gem! I definitely recommend staying here. As soon as we opened the door to the room, you could CLEARLY see the quality we paid for. The decor was cute & great quality materials & such used throughout the room. The cleaning people came in and surprised the kid(s) by including their blankets & stuffed animals in the "freshly made beds" look, which made the coming back to the room more exciting for them. The view from the window was absolutely perfect. Even though there was a campground next to us, it was so quiet outside day or night when we would be outside. We will definitely be coming back here whenever we need a place to stay out here again!

This was the only affordable place in whitefish. The owner was extremely nice. She makes some delicious bread. The location was great for walking into town. Rooms were fine! Highly recommend.

I stayed at the chalet motel for 2 days in room 22 it is a beautiful room and very quiet the front desk people are very sweet and don't bug you I would recommend it to anybody it's a great price

We were checked in and went to our room (45). The door was already open, I didn't think anything about it. We finally got all our stuff up to the second floor and I went to shut the door but it would not latch. It was obvious the latch and striker plate were not aligned. I went to the office and was informed I didn't know what I was talking about. The lady (Eva, I think) went to the room and said a loose screw was the problem. I said I thought it was more than just a loose screw. It was the only lock, the dead bolt had been removed. I offered to attempt to fix it if she could get a screwdriver. She declined my offer. She made me feel belittled and talked down to. When she raised her voice talking to me I knew I wasn't going to get anywhere, then I said I couldn't leave my property in a room that didn't lock. She said, "fine I'll give you a refund". I objected to the refund because I had trouble finding this room ten days earlier. To make this long story shorter, she kicked two 78 year olds to the curb at 6pm. UPDATE 11/13/23 This lady (unknown by me) charged my "incidental" credit card for $497 when I checked in knowing that she had already received $520 from Hotels.com for the same two nights stay. She refunded the CC $497 when she kicked my wife and I out but two months later (11/13} she is still telling Hotels.com and the bank that I was a "no-show", therefore she still has $520 of my money. I would not recommend this place to anyone,

This hotel is where we spent the last night of our trip and I regret booking it. The Chalet Inn put a sour end note on an otherwise fantastic time in Montana. It was $225+ for a subpar place. When checking in the owner was rude and presented as she was annoyed that we and other customers were there. When we got to the room the sink was dirty, there was only 1 towel in a room for 4 people, and there was no soap/body wash. The light in the room is a single bulb with a cord attached and no light shade. Sleeping was difficult as there was a constant humming sound. It may have been a washing machine close by as our beds also vibrated at some point during the night like a dryer does at the end of a cycle.

We inquired if there was availability here. Owner was extremely rude to us and we looked at each other in disbelief. We were in desperate need of a place to stay as we were tired of looking. Everything was booked. No surprise that this place had plenty of vacancy. We should have walked away then. Never have we ever had such blatantly crappy treatment ever! Owner is not a true Montanan. Just someone who is from somewhere else and has zero knowledge of Montana kindness and consideration. A hard pass on this crappy place.

I have never had a hotel make me cry before... good job to whoever checked me in yesterday. I seriously can't....the rudeness I received after my drive across the country.... next time someone's card declines try helping them out because they might have a boatload of money and their bank just might not know they are traveling ;) I also just checked into The Lodge and they gave me the most wonderful costumer service, I also called booking.com and will be filing a complaint with the BBB. My rebuttal to your reply- *Yes I asked for a discount my husband is a Marine it's quite normal to ask for a military discount. I was not drunk I am pregnant and tired from driving across the country. You judged me off my appearance and rudely made fun of me for my card being declined but moments later charged my card for a cancellation fee of $109 how did my card not work when you were able to charge a cancellation fee moments later. You are avoiding booking.com agents who keep trying to contact you because you stole my money but you can keep my money because my trip was saved by The Lodge, they were friendly, had an amazing restaurant, room service and cool waterfall pool! Your reply to this review proves a point, your customer service is really terrible. Also in your reply to my google review you went on to tell everyone I was drunk and rude for asking for a discount. Your reply to this review proves a point, your customer service is really terrible. Way to treat a Marine lady....

This is a tucked away gem. Each has its own patio furniture and a hammock swing. The rooms are clean and quaint. They provide a homey feeling. Will stay here again.

The Chalet owner was rude. First of all, we explained that we would be arriving early, and asked if we could drop our bags off. She said yes . We arrive at 7:45 and no one would answer the door. She was finally reached and said she didn't open until 9. No consistency. Incorrect hours on door. She said it was summer hours and it wasn't summer yet. In my world June 21st is summer. When we finally got in our room, we had no water. She blamed it in the city. Guess what? The plumber was there fixing the issue. It had been off all day. Eva doesn't take any blame for her actions. If I knew that this boutique hotel was really a motel.... I wouldn't have paid 508.00 for two nights. It also said there was breakfast. There was absolutely no breakfast. It said it has a pool and hot tub. Nope there wasn't any. Whom ever has control of the review settings only will show the positive fake ones instead of the truth. sets the settings to only positive reviews. Stay away from this Eva. She is a scammer.

Great place to stay for price and location. Was half the price off other hotels but was more of the authentic experience. Owner run and small business supportive. Quaint and a great price in comparison to all other.

I usually lean on chain motels like super 8, took a chance at a family owned operation. Chalet fit the bill and with great reviews, I took the chance. Without hesitation, I'll say this was one of decision I did not regret. I spent about a week up there and everyone at chalet motel greeted me with warm smile and helpful advice, when needed. Upon checking in Diana, whom I believe was an owner, initially provided much helpful basic information to navigate this new location. Chalet motel doesn't provide any sort of breakfast like the chains, but great coffee, clean rooms and friendly service more then makes up for that. Once again, and without hesitation, I highly recommend this place, I will choose Chalet motel again, and wish them the very best.

Though 30 mins from Glacier NP we booked here given the limited reasonably priced choices in/near the park. Decent ratings actually got me to book a motel. Diane is super friendly and full of useful info. She helps make a good first impression. We had the king room over the office and though it is close to the road it was quiet. It helped that the AC worked well and also drowned out noise. The room is huge with a fireplace and full size fridge though the TV barely worked! Everything in this whole area is expensive and though the room was good for a motel it is overpriced. Just a quick comment on Whitefish. We found it to be charming (far from posh!) with many good restaurants. After being in expensive Banff & Jasper it was nice to go to some excellent, yet moderately priced restaurants. August 2014

Wonderful rooms with comfy beds, refrigerators, TV's... everything you need. Facility was charming - updated, but at same time nostalgic. Eva, owner/operator, was SO nice and helpful. My wife had hurt her knee so Eva gave me a nice icepack/wrap for her to use. Eva bakes breads and cakes everyday for breakfast and snacks. GREAT breakfast options and good coffee/tea. I don't know why I would ever stay anywhere else in Whitefish... least expensive place we could find and it turned out to be wonderful.

The gal that runs the motel is very helpful. They need to update the motel. It looks like the original 80's flooring and old door knobs and decor. The bathroom door doesn't lock, and the place smelled musty -maybe it was the air conditioner. Friendly helpful staff though.

This is a hidden gem in Whitefish and close to Glacier. It is like having Glacier in your back yard because the owner and staff make you feel like you are at home. Eva (the owner) is a wonderful person and her dog is friendly and loves a scratch behind the ears or a pat on the head. She helps you miss your dog less by being there. It is not a brand new hotel, but boy is it well maintained a clean! If you want a corporate-owned chain this is not your place. If you want to be welcomed like you are family please join Eva and her staff who will treat you like family.

This was a pricey overnight at $300+ for a night of no sleep due to an air conditioner unit that sounded like a jet airplane. The door was jammed entering- that should have been a clue. Strong smell. Broken clock. Dead flowers in a vase. No shower soap. The big white dog was the only friendly part of this stay. I do not recommend, at least not room 46.

We called hotel directly to book so it would be secured for my wife's birthday during labor day weekend. We clearly asked for the date. The owner, Heather, confirmed with her. My wife left a couple of voicemails confirming our arrival day and time. Not only did Heather not respond she booked us on the wrong day. When we were about to check in we called again to confirm where to pick up keys. Heather finally answered and said she had us booked for another day. At no point did Heather take accountability for her mistake. We were patient and polite with her the whole time even though my wife's birthday happens once a year and this was also the busiest weekend of the year at the park. We had to call over a dozen other places to secure a place. No exaggeration. That happened by luck as we were told all accommodations within two hours drive got booked. We got a room at another hotel that had had a cancellation 8 minutes before. Head to a place that cares about customers and takes responsibility. We would highly recommend Pine Lodge which did both.

Very friendly staff, really helped me out one night. Small town feel and very personable. The woman who answered the phone gave me step-by-step directions to get to the hotel when I was lost one night, and welcomed me by name upon arrival. They've got all the services I could need, and lowest rate that I could find around.

Decent place for the money, as long as you don't pay inflated summer rates. We went in late September, so we didn't have to deal with every hotel being booked up. That is also the best time of year to visit the park, btw. The fall colors are beautiful and there are WAY fewer tourists. Our room was clean and spacious, but a little outdated. The lady at the front desk (the manager, I think) was super helpful and very friendly. She went out of her way to provide information on Glacier Park and was just a nice person to deal with. I got the room for a reasonable rate using an online travel site, but I definitely wouldn't pay triple digit prices for it. The rate I got appeared to be a huge discount at first, but when I saw the room I realized I paid about what I should have paid. Any more and I would've been a little cranky about it. Location is nice - close to Walmart and only about 30 minutes from GNP.

Nice motel. Clean and very friendly staff. Stayed here for a week while my boys were at ice hockey camp in July. Towels and linens are new and fresh. Housekeeping very friendly and had rooms done by noon. I would definitely stay here again. Dyanne and Heather the managers were helpful to any questions I had. Simple bagel muffin and fruit breakfast available and coffee on brew at all business hours.

Super cute little spot. It was very clean and nice. Great location and you have a nice view of the mountains. Would definitely recommend. The motel's dog was my favorite part! Super friendly and adorable!

Clean and affordable motel within biking distance (1.3 miles) to downtown Whitefish and beautiful parks nestled along the Whitefish River. Front desk staff was very polite and professional.

Best Deal in Whitefish We found this place a few years ago in the summer when driving through Whitefish with no reservations. The Chalet Motel had a cancellation and there were no other rooms in town available. My family was very pleased with the location, cleanliness, and excellent customer service. We are not motel people, but now we have been choosing the Chalet Motel every time we one back to Whitefish. Save your money to blow on dinner. But do get a reservation here. David Bozeman

Wonderful experience, all around! As a local and former motel owner, myself, I'm kinda picky! We needed a place to rest after my son had some minor surgery, and these folks went above and beyond in making our stay comfortable. The owner and staff were very friendly and helpful, our room was clean, comfortable, cozy (wonderfully quiet!) and well appointed (fridge, microwave and coffee maker with delicious Coffee Traders coffee!) A very nice selection for continental breakfast in the lobby (and I love that they are working toward having very little throw away and single use items...there were real dishes and mugs!!) And all of this at a very reasonable price. This will definitely be our "go to" hotel when we stay in the Flathead Valley, from now on.

Diane and Dale are excellent!! Diane gave great recommendations for places to eat and shop. She was more than accommodating when it came to our large truck and trailer. Diane was very knowledgeable about the local area and activities. Room was standard and totally acceptable, but personal touch from proprietors made it 5 . Views are great too!

Clean, older, simple. Website and highway sign both advertise indoor pool which is a main reason we chose this affordable hotel close to big mountain but we were told it was closed for cleaning. We saw no cleaning occurring. A complimentary Twinkie was a nice treat. No noise reduction between upstairs and downstairs was huge negative sleep inhibitor as it sounded like the ski team still wearing their ski boots were thumping and jumping around above us. Location is great. Having microwave and fridge is great.

I never write reviews, but just want to make sure any future customers have correct expectations for booking here. Booked my reservation at this motel through a third party booking website. Immediately, I realized I had made a mistake on my reservation dates (yes, this room was listed as non-refundable). Though the third party travel service was very helpful, I do feel that this motel was completely unhelpful and displayed very poor customer service. I offered to either pay a high cancellation fee for my reservation and/or receive a credit for my future booking at this place....nothing. Two hours of my time later and $400 dollars down the drain for no stay. There was no allowance for altering reservations even within the same day! I am really disappointed that an owner in the hospitality business would treat customers this way in order to make a quick buck. I just want to warn other potential customers about their strict policies so they know service expectations before booking. I hope my dumb mistake helps others!

Absolutely charming hotel. Can't exaggerate how nice it was to stay here! VERY clean; Extremely well-maintained. The front desk ladies (hats off to Diane) were extremely helpful, patient, knowledgeable and nice. The room was spacious, clean, well-maintained; laundry facilities on premises were cheap and appreciated; mini-breakfast bar was a nice touch; and even the Chambermaids were friendly. You can't go wrong staying here. It had been a lonnnnng day, but my stay at the Chalet Motel rounded everything out perfectly. Good shopping (including a major grocery store) right across the street, too.

Diane stayed up past closing to help us get set up with a room after a long day on the road. The rooms are beautiful and the service is top notch. No breakfast although there are a ton of options in town. Terrific location and a great price as well!