Chalet Mirabell

We went here with my friend for a day spa, and so far it has been one of the best spa experiences we have had. All the staff are very welcoming and friendly; Greta at the Spa Reception was very friendly and made us feel comfortable. The facilities are immaculate and well maintained. There are various places to chill and relax. The sauna activities in the afternoon were outstanding and relaxing. It’s totally worth the money, and I highly recommend this place.

This was my second time staying at Chalet Mirabell, and I can honestly say I absolutely love this hotel. The property itself is stunning — from the breathtaking scenery to the variety of pool options, everything feels spectacular. The service is equally impressive. The staff are always friendly, attentive, and genuinely helpful. They even arranged a specific package for the dates I requested, which made my stay extra convenient. I also really enjoyed the daily inclusive activities such as yoga and workout classes, which added a nice balance to the experience. I booked the 3/4 board option (breakfast, lunch, snack, and dinner), and it was wonderful to have such variety. The food was consistently delicious, with something to suit every taste especially considering I don’t eat pork so it’s nice to have other options available. The rooms are beautiful and comfortable, and waking up to those views is truly unforgettable. If there’s one area I think could be improved, it would be the beverage policy. Given the premium price of the stay and that the 3/4 board is already included, it would make sense for water and non-alcoholic drinks to be complimentary. It feels a little unfortunate that they are not. That said, the overall experience at Chalet Mirabell is simply amazing. Between the incredible setting, the outstanding service, and the quality of both the rooms and the food, I would return again without hesitation and highly recommend it to anyone looking for a luxurious and memorable stay.

Absolutely magical||We flew to Bolzano with SkyAlps from London and the hotel is a short drive away. Hotel taxi was lovely and plenty of room for luggage! Out suite was The Spirit of Meran Suite which was just beautiful, a living area, bedroom and large bathroom with sauna and jacuzzi inside looking out to the incredible view. ||Dinner and service generally were fantastic in the restaurants. The tasting menu every evening is around 90€ pp however with the 3/4 former board it’s included! Such amazing food. The spa is incredible and the gym is set up well for good workouts every day. ||We joined the alpaca and llama hike one day which was amazing too! ||Overall we could not recommend staying here more as it has been a truly relaxing and restful break.

This was my first visit to your location, and the experience was excellent. The room was beautiful, staff were very sweet and accommodating, and the server and sommelier at dinner were exceptional. The children loved the pools and slides, and the saunas were very nice and clean. The property felt brand new.

Went there for a vacation with my friends, we stayed in the family chalet, check in was smooth and the reception staff are very helpful .. everything took our breath away the moment we arrived, the general atmosphere is very relaxing, the weather was pleasant, the food is beyond delicious, I’d highly recommend it for couples or small group, the perfect spot for a quiet relaxing getaway, the hotel offers daily activities for guests, and I’d recommend booking with the full board option. Would definitely come here again

Bad Management, Worse Value I have similar feelings to many other reviews here, this is an especially poorly run hotel. They priced Chalet Mirabell in the ultra luxury price range(priced in the same range as Rosewood f.e.), but the difference between Mirabell and even “normal” 5 star hotels is stark. Following our stay at the Rosapetra(which was 1/4 the price), the difference between a functioning hotel and the rudderless Chalet Mirabell was especially striking to see. While the hotel was beautiful, any “detail” was basically terrible. Like other reviewers, my allergies were consistently treated as an annoyance and they kept making mistakes despite the severity of those issues, and the rampant flies felt like we were in a swamp as opposed to a 5 star resort. The food sat out for hours and seemed unsafe to eat. The “hot tubs” were cooler than the normal pool. We were nickled and dimed — they tried to charge 50€ for a ratty tote for example, on top of assorted 5-10€ charges for water/coffee (which should be included in 3/4 board) which felt especially shocking. These are just a few examples, but really any detail was not thought through. After complaining to reception we eventually found out that the owners manage the property directly… without a general manager!! Hearing this helped clarify why this experience was so terrible — the hotel is run by owners who have no hotel experience, and it shows. This felt like staying at an extremely overpriced airbnb with an incredibly inconsiderate host, but unlike with airbnb we had no recourse to get any refunds. The property really is beautiful, which is such a shame to see the wasted potential. Dear owners — please consider hiring a GM to fix the details, backing away from management as it clearly isnt your strengths, and lowering prices by 80%. Then, this hotel would be one worth considering among other options, but right now there’s absolutely no reason to stay here over an airbnb or hotel for a much lower price.

We visited this hotel for the first time. We must say that it is a very beautiful hotel with a beautiful view of the mountains and the valley. The staff is very pleasant, helpful, friendly. The room we had was a Garden Suite. It is a nice spacious room with direct access to the garden. The room is cleaned daily. The cleaning lady is very helpful and nice. We really appreciated the division of pools for families with children and then a wellness and a pool for adults. The gastronomy here is at a very high level. A large selection of dishes. The dishes are very high quality and good. The restaurants are spacious and the staff is very helpful and friendly. The pool with a view of the mountains is something wonderful. We can only recommend this hotel. We are already looking forward to next year.

⭐⭐⭐⭐⭐ 5/5 Chalet Mirabell was truly an unforgettable experience. From the moment we arrived, the service was exceptional—attentive, thoughtful, and warm. The staff went above and beyond to make us feel cared for and welcomed every step of the way. The property itself is stunning, with breathtaking views and top-tier amenities. Everything was clean, elegant, and beautifully maintained. The food was outstanding—fresh, flavorful, and beautifully presented at every meal. The only minor downside was that our unit didn’t have air conditioning. Even with the windows open, it was a bit warm at times. However, the staff quickly provided fans, which made a big difference. It wasn’t a dealbreaker at all, and it certainly wouldn’t deter us from coming back. Chalet Mirabell catered to our every need and made our stay feel truly special. We can’t wait to return!