Chan-Chan's Sewing & Alterations

Took a pair of double-layered pants here about a month ago to be hemmed and to fix the buttons. Was told I'd get a call when they were finished; she said it would be about a week. 2 weeks later, after no call, I called to check on them, and the lady said "sorry, I forgot, they're ready." Came to pick them up, and the buttons hadn't been done. She did them quickly in front of me. Got home and realized one of the inner leg layers was cut about an inch shorter than the other and left completely frayed, rather than stitched up nicely like the other side. I got a refund, and I won't be returning.

I brought in my wedding dress 2 weeks before my wedding for alterations and Yun He got it done for me exactly by the deadline. Beautiful, flawless work! My husband also brought in his tux literally 2 days before and she got the pants lengthened + had the jacket altered perfectly for him. We seriously cannot thank you enough for rescuing us last minute!!

Total disaster! Completely a function of lack of attention to detail and going too fast. She did not mark and measure properly! I needed a long Mother of the Bride dress hemmed up. Two layers of slippery fabric so I took it to a "pro" rather than do it myself. She mis-cut the underlayer so that the left side of the dress is an inch shorter than the right side! Then she denied the problem. I took the cut off scraps home and measured and, sure enough, one inch difference. Noticeable to me in look and feel. Not sure what I can do. Wedding is next week. See photos--one side cut at 8", other side cut at 9+" I will never use her again. Totally unprofessional. She doesn't even have a hook in the dressing room to hang up a dress!

Cindy at Chan-Chan's is *the* place to go for alterations in the Upper Valley. I'm so impressed with her work; she has been able to turn around complicated alterations on multi-layered costumes and dresses in days, at a fraction of the price that I'm used to paying. Literally the best seamstress I've found. (And I've been a dance/skating/gymnastics mom for 25 years.)

I showed up Monday, desperate for help. They had my dress hemmed by Saturday. MVP. Highly recommend and will return for other alterations. Also affordable, considering I had a wedding dress she had 6 days notice!!! 🤍 thank you for your amazing work and customer service

Best tailoring service in this area! People at Chan-Chan's saved many of my beloved dresses and coats from falling apart and made them new again. Absolutely amazing craftsmanship and reasonable pricing; highly recommend.

Cindy did an amazing job with my wedding dress! It was no easy with lots of complicated lace work, and she made it fit like a glove without even being able to tell it had been altered. I am so impressed with her work and her professionalism. She is worth every penny, highly recommend!

This place is the real deal. Quality sewing and craftsmanship combined with excellent prices and professional communication. I am now a lifetime customer and I look forward to working with Cindy on future projects! Thank you again for all your work on my cloaks! Sincerely and Best Regards- Johnathan (aka The Dartmouth Sun God).

Impressive. Took my uniform mess dress to be taken out as they had shrunk and we'll be at a wedding in just over a month. The pieces are lined so it was a fairly complex job. I told them the service I wanted done. They looked over the pieces and recommended a couple of mending items. Great service. They promised a week and a half. Three days later, it was done. Perfect repairs. The price was way less than I expected. Great value. They have my business from now on.

I went in with a bad zipper on a down jacket, thinking the whole zipper would have to be replaced. Chan-Chan expertly removed just the zipper mechanism and replaced it with a new one that she had in stock and presto! 10 minutes and I had a fully functioning zipper. Wow!

What a find!! Amazing time for turnover; efficient and excellent sewing!! Thank you Cindy so glad I found you!!

My wife had her wedding dress done here. It was a big dress so after dropping it off we went back to try it and pointed out a few more things. Both turnarounds were done perfectly and very quickly. The best tailor within 100 miles that I know of!

She was awesome! Great work! She altered my wedding dress beautifully.highly recommend

Cindy at Chan-Chan's is *the* place to go for alterations in the Upper Valley. I'm so impressed with her work; she has been able to turn around complicated alterations on multi-layered costumes and dresses in days, at a fraction of the price that I'm used to paying. Literally the best seamstress I've found. (And I've been a dance/skating/gymnastics mom for 25 years!)

Where have you been all my life, Cindy?! I am short for a guy and I have never owned a pair of pants that hasn't needed to be shortened. Since moving to the Upper Valley 20 years ago, I have tried several places and settled on two (one until she retired 15 years ago and the other until she retired more recently). It's always a pain to be able to get to them on the limited days they are open only to wait weeks for them to have my pants ready. (One place I tried only once -- which is no longer in existence -- told me it would be 6 to 8 weeks to shorten some jeans, but 2 to 3 weeks has been the norm.) Add that aggravation to the cost -- the place I tried most recently, who had good reviews on Facebook, charged me $25 to shorten a pair of jeans (and after measuring them on me when I dropped them off, she still left the pants several inches too long so I had to go back to her to have her re-do them). It's such a pain that I find myself holding onto pants for years and years and years to avoid the aggravation. So with that background, I had low expectations when I tried Chan-Chan's Sewing & Alterations for the first time today. I stopped by at the noon hour and was greeted warmly, shown to a clean dressing room and then had two pairs of pants fitted on me and she told me she would text me when they were ready. Two hours later, she texted me that they were ready! The length is perfect, the hem is straight, she was friendly, professional, and efficient. And she charged $14 per pair which is less than I have paid anywhere in the Upper Valley since 2015. Couldn't be happier. (Note: To find her, go to the Glen Rd. Plaza and look for the Allstate Insurance sign on street level. Look up and you'll see her sign in the window one floor up. I would ever have known she was up there.)

Great service! Quick turn around. They made everything super easy. Only note is that it's cash only so remember to bring cash!

Terrible. Don't bring anything that you care about here. I brought a sports coat to have the sleeves lengthened and instead the sleeves were ruined. The tailor rushed through the job, leaving ends of fabric unsewn and exposed. The crease where the material had been lengthened was not even ironed out. I had to ask for this to be done when I picked it up, and instead of doing it, the tailor started on another project. Very sloppy job....

Okay, here is my story about this place. Make your own decisions but buyer beware. I dropped off two dresses here about three weeks ago. I picked them up yesterday. One of them was done beautifully (the work on that dress was very simple). The other was originally too big in the chest area so she had to take it in. I picked up my dresses, paid, and took them home. I was given no leftover fabric and she had taken off the label from one of the dresses. I felt like the price was reasonable for the time frame and she seemed very nice. I got home and tried on the one dress and it would not zip up my rib cage by a good inch. I called her and told her this and she told me to come in and show her. So I drove in and showed her. She acted quite surprised by how much the dress didn't fit and said she would try to fix it but that she wasn't sure there was enough material and couldn't guarantee that it would ever fit. Then I asked her if she was going to refund my money. She told me no, it was my fault because I had clearly gained weight. I have no reason to lie here. I will be the first person to tell you I've gained weight (if I have gained weight) This is not the case and I've actually lost weight since dropping off the dress (one or two pounds). My wedding is in about two months and I've never dieted and exercised more in my life. I'm pretty sure my ribcage did not expand by 1.5 inches in a 2-3 week period. I didn't react as well as I would have liked. I started crying and told her how frustrated that made me. I decided after I left that I was going to pick up the dress and bring it to another seamstress so I called her and asked her to not do any work on it and I'd pick it up this morning. She said ok. I went this morning and brought my mother, just so I would have a witness to someone blatantly telling me I've gained so much weight in 2-3 week period that it wouldn't zip. She wouldn't budge. I'm not proud of how mad I got at her but she refused to give a refund and kept maintaining that she was so sorry that I had gained this weight but it was absolutely my fault even suggesting that I diet so I could fit into it by the time I needed it. Now my dress is ruined. There are no labels so I cannot resell and the best I can do is take it to someone else and pray that there is enough fabric to save it but it is highly unlikely. Do what you want with this story. It is 100 percent true. Her work is good but she will not take responsibility if there is a genuine problem. There is no doubt in my mind that she truly believes I am in the wrong here and that she did not mess up. If she reads this, I do want to apologize for getting so angry at her. However, I assure you that my weight has not magically shifted to my rib and breast area. Buyer beware.

I had same experiences as Ariana D. and John H.. great work, fast, pleasant, fair price. I'll be back!!

I had a puffer jacket with a bad zipper. The zipper needed to be removed and a new one installed. The process looked complicated. The jacket was expensive and I didn't want to buy a new one. I brought the jacket in and I was told come back in a week and it would cost $38. I came back 1 week later, the jacket was ready and in perfect shape. It was a very good experience. It's as good as new. Make sure you bring cash though. No credit cards are accepted.

I had a bridesmaid dress altered. No appointment was needed, I was able to walk in and within 10 mins they had the measurements needed. I was given a ticket with a date to pick up my dress. It took 2 weeks which is very reasonable. The dress looks fantastic! You can't even tell it was altered! I would come here again for alterations.

Tracy at Chan-Chan's Sewing was the only person in the Upper Valley willing to take on the task of altering a new men's suit with less than a week's lead time. After a brief call to Tracy, I brought the suit to her after its arrival on a Saturday afternoon, and less than a week later, had the perfectly altered suit, ready to wear. Tracy was a pleasure to do business with, and I will be returning to see her in the future.

This place does all those problem zip repairs at a reasonable price. Totally recommend the place and she has a wonderful smile to boot!

Had my pants hemmed and they did the worst job possible. Won't trust them with even the smallest thing again.

Great work, good price, and quick turnaround! I brought in four dresses and a shirt for alterations, and picked up two of the dresses in less than a week (at my request)--with no extra rush charge. The others were finished in a week and a half, and fit perfectly. She also fixed a small seam rip for free!

This place locates in an office on the second floor of the plaza, which took me a bit to find. My experience with it was terrific! Very Nice owner and great work done with my pants. The owner started to fix my pants immediately after I arrive. Then she told me I don't need to pay anything because it is not much work!

Tracy just did a small job for me - small to her, big to me; some minor alterations on the dress I'm wearing for my wedding. She did a great job for a very reasonable price, and the turnaround time was incredible. Couldn't be more satisfied.

I tried calling this place like six times over two week days and never got an answer. The answering machine, however, says "walk in any time between 9am and 3pm, M-F," so finally I went over at about 10am on a Wednesday. Door locked, lights out. The neighboring business told me the woman "kind of comes in whenever." Go somewhere else if you don't want to waste your time and gamble on the place being open.

I got a dress altered at Chan-Chan's. The work was well-done, in a reasonable timeframe, at a fair price.

Chan-Chan's hemmed nine pairs of pants for me in about a week's turnaround time. Her work looks wonderful, and I will most definitely return if I need more major alterations. It was a little expensive, but the results are totally worth it.

This is a review for service and policy only, because I didn't follow through with the alteration. I brought in a skirt that needed to be hemmed about 2 inches. It seemed like a straight-forward job. The young(ish) girl working there quoted me $47!!! For a hem!! I've had the same thing done for $12-$15 elsewhere, and I told her that and her reaction was "yeah, well, whatever." She also said it was cash only and expected me to pay up front (which is also unheard of,) but they don't have an ATM machine on the premises. I almost never walk around with $50 in cash on me, and I cannot stand businesses that are cash only but don't advertise as such, it really puts the customer in a bind. Also, not that it's a huge deal but other reviewers said they had a one-week turnaround time, but she gave me a two week turnaround time. Anyway, I took my skirt back, and I'll be taking it someplace more reasonable. Two stars because she was nice about it.

I took a dress in to be hemmed...$56 and she never hemmed it! I took it back tried it on and you could clearly see that there was 3-4 inches on the ground. She told me it was because I wore different shoes during the consultation, but they were flats! I asked for my money back since the event already passed and SHE REFUSED saying that it has never happened before she she is not responsible! BEWARE!

not great. cash only which is annoying. suit not tailored properly. honestly wonder if they even brought in the sleeves because it required them to move buttons (which i paid extra for). bad hours - half the time i go there they close at 3 PM. will have to have suit tailored again. i am a student at dartmouth college, and i would suggest that students do not use this tailor!