Charlotte Douglas International Airport

This airport has definitely undergone so many changes! It's so much bigger than before. Pros and cons for sure. The departure line is a lot smoother for sure. Easy to just park, drop off, and move on. Arrivals are the same concept as well. Inside is much more spacious. Going through the security line is much more quick and efficient. There were a lot of workers this time manning the line, which made everything move smoother. Overall, the changes have been made for more efficiency, and it definitely shows. Great location, and they have added a lot more parking also including the cellphone lot.

Charlotte Douglas International Airport has by far been one of the worst airports I have ever been to. This was my first time visiting CLT and I had a connecting flight coming from LGA and going to TUL from CLT. I had less than an hour to get off the plane and make it to my gate for boarding. The walk across the airport alone was 30 minutes. I will say the main Terminal of CLT seemed to be nice but once you get to Concourse E, things began to look sketchy and I was going to gate 6 for departure. Signage and directions were clear and helped with directions to get across the airport. However, there were certain areas where there would be a large influx of people and the walkway would be crowded. Now this is understandable being a midday layover. My issue is not only was there high-density of people moving at a fast pace to get where everyone needed to go, but the construction or renovations were terrible. There was an entire section of the floor missing right in the middle of one of the concourses. It was marked off with orange construction fencing but people still trying to make their way around it and everyone was crowding one another just to get by. You could see the actual dirt of the ground through the floor here. Once I did reach gate 6 in Concourse E, the seating options were awful when trying to access an outlet. I literally had to rest on my own luggage. When seeking an outlet, the majority of them did not work. The plug-in would fall right out of the wall outlet. The one outlet I did manage to discover that worked was not even covered with a wall plate. All of this seemed to be a safety hazard. The floors were slick concrete and there were places on it that would not be level. I tripped several times over them. Then last but not least, you could see the electrical running through the ceiling and the rye bar structure of the building. Overall, this was not a good experience for me. I hope others enjoy their visits to CLT. I have always heard great things about it being nice and clean. People seem to love the renovations. So perhaps I just experienced the bad part of these new changes. Either way, these seemed to be noteworthy details for anyone who would be traveling to CLT and would be departing or arriving within Concorse E. Be careful. Safe Travels to All!

Nice airport. Looks little old as well. See pics and videos for more details. My flight 🛫✈️ got delayed by 3-4 hours due to congestion at my destination EWR airport so it looked over crowded to me. Airport has all amenities like food shops, coffee shops, local market shops & coffee. Washrooms and free water fountain. Phone and laptop charging points, work and rest area. Thanks 👍🙏

Saying this is a HUGE airport would be an understatement. If you want to walk around and browse or stop for a bite to eat hope you have more than an hour layover if the connection is far! The new renovated parts are gorgeous and easy to find what you are looking for. Great selection of restaurants, quick stops, and even vending machines that are well stocked. I appreciate a good airport like this on my long travel days! The new gates are perfect with lots of outlets and screens that are up to date with all the information about flights (WiFi, boarding times, seats, waitlists for standby flyers, etc.) while it’s a walk from A gates to E gates, with all the upgraded walking paths it’s decently quick. I’m excited to see it get even better with the finished renovations.

One of the Worst Airport Experiences Ever Absolutely horrible experience at Charlotte airport. Our checked bags were nearly lost during a simple connection—they had no idea where they were or if they made it onto the next flight. We’ve been sitting here for hours with no clear answers from anyone. Staff seemed overwhelmed, disorganized, and completely unhelpful. No communication, no updates—just a total mess. It’s insane that a major airport can operate this poorly. If you’re connecting through CLT, good luck. This airport is a nightmare and we’ll be avoiding it at all costs in the future.

They sure made this airport easy to find a spot and relax. I loved all the rocking chairs spread out in all corners so you could plop your bum down and rock rock away. And then most of the seats around the gates all had wireless charging available which was a nice surprise. I dig it.

Hmm. A fine starport, Charlotte Douglas International is. Medium in size, yet strong in the ways of convenience it is. From the security checkpoint to one’s gate, a mere 10 to 15-minute walk it is — swift, efficient. The Force flows well through such design. Ah, sustenance and wares! Many offerings there are — food and shops aplenty. And most agreeable, the credits required are not unreasonable, especially for an airport terminal. Much to appreciate, there is. The rental speeder depot — on site! No shuttles, no disarray. A rare and welcome touch, that is. Yet, darkness lingers in the realm of security. Old tech, the scanners are. Still demand they do the removal of electronics from one’s satchel. Hmph. Upgrade, they must. However, travel at 08:00 hours on a Friday I did — and lo! No lines even for general boarding. Peaceful and calm the terminal was. Rare, that is. Cherish it, one should. Hidden gems, this place has. Between gates A21-A29 and A30-A39, a tribute there is to the very essence of flight. The first four steps into the sky, by the brothers Wright — their journey marked in humble feet upon the floor. 120 feet… then more… until the fourth flight stretched to 852 feet. Walk it, feel it, remember it. The Force of innovation, strong it was. And near Gate A30, look you must! A great tail wing sculpture rises, a relic of flight and a beacon for wanderers. Stand beneath it, you should. A fine place for a holo-selfie, it is. Capture the moment, you will. In all, a starport worthy of many travels CLT is. Not perfect, but balanced. As all things should be.

Charlotte Airport has potential, but the baggage claim experience really brought it down. After a smooth flight, we ended up waiting over an hour for our checked bags, which was incredibly frustrating. There were no announcements, no updates, and staff seemed unavailable or unhelpful. For such a busy airport, this kind of delay shouldn’t be the norm. The terminal itself was clean and relatively easy to navigate, but the long wait at baggage claim made the arrival experience disappointing. Hopefully they can improve the efficiency and communication around luggage handling moving forward.

Landed in Charlotte Douglas International Airport all I can say is airport employees were very busy getting everyone to their destinations. Needed wheelchair assistance due to a knee injury and there was a wait because there nine of us. Luckily my husband offered to be my chauffeur, so all we had to do was follow our guide who was pushing to other wheelchair assisted travelers. Followed him to the baggage claim area to retrieve our luggage and lucky for us they were right there waiting for us no waiting so them to come around the conveyor belt. In the airport they had a cute Christmas display of Christmas trees that were decorated by different businesses and agencies. They were fun to look at the construction one was very unique.

I come here a lot, but my involvement is usually drop-off/pick-up of friends and relatives. I finally had a chance to fly in and out of Charlotte and was pleasantly surprised. It is not that attractive from the outside, but the inside of the airport boasts massive windows with tons of natural light. It is very visually appealing. We had already made arrangements with American Airlines for the Prospect wheelchair service, so as soon as we were dropped off, they spotted me and immediately picked me up. The lady was very lovely and got us through TSA immediately. TSA was a madhouse, both visually and audibly, but they were incredibly efficient and as soon as I realized it, we were through to the other side. Charlotte is designed more in the traditional spoke fashion so it is easy to find where you are going. Tons of places to eat of every type, but I did not see many gift shops, Everything was clean and the bathrooms were well maintained. I was happy to see that considering how busy they were.

This is my home airport and I'm sorry CLT but I've gotta give ya 4 stars. I'll explain the pros and cons. Pros: CLT is a no-nonsense easy to connect hub with the farthest walk being about 25 minutes. There are many clean and well maintained restrooms and restaurants along each concourse, and CLT's gate spaces are large. (Except some gates in concourse E.) Cons: There are always so many moving sidewalks broken down every single time I'm in to catch my flight, Concourses B and C are in need of wider and taller walkways, I mean you are literally shoulder to shoulder with everyone, and American owns 92% of the market share in CLT making it more expensive than average to fly on American. If you're looking to connect in CLT or it's your home airport and it's your first time coming in, I hope this review helped you out a bit on what CLT is like.

This was a nice airport to transition thru. Lots of options to get some food or a drink in between. I had a very short time to get my flight so I absolutely loved that there was a bar nestled in the boarding gate area. The bartender said we could take the drinks with us in line while we were waiting as long as you dispose of it when actually boarding.

Super easy to get around this airport! I like you don't have to get on a team of some sort and you are 15 minutes away from any gate! A lot of great restaurants to choose from. The airport is clean, and bright with the main area fun to walk through or sit in your own rocking chair! Great Admirals lounge here!!

I liked traveling through this airport. It was a bit confusing when I arrived in terms of how to get through TSA. But once you get it and get through it's a breeze. Very easy to follow signs that direct you to your terminal/gate. There are some really great restaurant choices. It was like a mall inside the airport. I know there was a recent remodel of the airport, but I've never been in it prior to, so can't speak to improvements. But, I do like the set up. My flight was with American Airlines to aruba, and it was on time and also a very pleasant experience. Leaving from aruba we had to go through tsa twice. So be mindful of that if traveling to Aruba.

Pluses include the decent variety of shops and restaurants available about the concourses and main hub. There is a rather lovely contemporary ambiance within the hub, where lofty, soaring spaces and live piano music create a pleasant atmosphere during a layover. My favorite feature is the central people-mover, tree-lined on one side and affording a runway view on the other through a massive array of glass panels. And at the risk of playing favorites, it's hard to beat an açaí bowl from Jamba Juice for a refreshing and healthy bite. Not so great are the large areas of concourse space undergoing remodeling. I'm sure I'll eventually appreciate the completed upgrades, but for now the narrowing of corridors creates a great deal of congestion and increases one's chances of being snuffed out of existence by the cart drivers and wheelchair pushers moving through at breakneck speeds.

I was here between flights and am here to say that the app with the map is such a game changer! The directions were not perfect (didn't follow me like Apple Maps) but still was SO helpful in figuring out where to go. I also love that the signs at each point tell you the time it will take to walk to each point you may be traveling to from there! I was so nervous about a quick layover here by myself (just over an hour), but had time to buy a meal, use the restroom, and find all 3 gates that my flight changed to ;)

This airport is chaotic. All the construction going on is a bit confusing so you have to follow the EXIT signs instead of the baggage claim signs. I followed baggage claim and the exits were closed for construction. The addition of the sky walk over the arrival/departures has been a huge help for foot traffic. The arrivals/ground transport area is total chaos and needs to be organized. In Minnesota and Portugal, they have driving lanes and designated diagonal parking spots to pull into to pick up the passengers, then seamlessly drive out of the spot for someone else to move in. It's not that hard. They added a new alcohol feature where you can grab a drink and walk with it to your gate with the special sticker. The new Delta terminal is really nice, brand new, but a really long walk.

Nice and quiet airport. It is pretty nice and modern looking! Great airport in Charlotte!

It's an airport, what can I say. It's good to get to the airport with enough time for any inconveniences to be polite about this. I left my hotel with more than 2 hours of buffer time. I'm glad because TSA Pre-Check lines were as long as the regular gates. The moving walkways are not working and getting to my gate was a real workout. I guess I needed that .

Mornings are quiet in this airport. Most businesses don't open until about 7am. It was quite clean and personnel were polite and willing to assist if asked. This airport is a major hub for flights out of Augusta, GA. I did not have to run to get to my connections.

Before you go, know: https://www.cltairport.com/airport-info/security/ I should have done this last time. I wound up waiting in a line that did not have TSA Pre-Check. At least an employee was able to set me straight. Check this out, too: https://www.cltairport.com/airport-info/website-maps/ Keep in mind that if you have a connection here, you may have a very long walk to your second flight. You'll get your steps in, all right. At least they have signs posted that tell you how long it will take you to walk to the different terminals. This is pretty good: https://www.cltairport.com/shop-dine-and-relax/ but I can tell you that it doesn't list all of the places with vegan options. Fortunately, there is https://veggl.com/vegan-at-airports-cheat-sheets/charlotte-douglass-international-airport-vegan-options/ If you are near E, I recommend the Vegan Burger at Sycamore Brewing. Tip your servers well. They know to put your second beer on a different check (so you can expense the first one!) Let's all be kind and let those folks who need to make their connection deplane first. Speaking of tips, this might be the first time I have seen an attendant in an airport restroom. Classy. If you have time to kill (like I did during the worst IT outage in history), check out this site: https://www.charlottesgotalot.com/articles/things-to-do/charlotte-airport-guide

They wouldn't let me play the piano which is a big let down. If it's already there just let me play it. Wouldn't recommend the piano unless they let me play it. Not a playable piano. Make the piano playable. That's all.

Pretty hectic airport. I layover here in November of 2024 and most of the terminals were under construction. It was quite painful and far to connect from Terminal D to Terminal B, and a bit confusing. The food court options weren't that great. I couldn't find anything good so i ended up going with the safest and least line choice: Salsaritas (review on its own page). If possible, I'd like to avoid this airport in the near future...

Heading home it's a mad house, a lot of over booked flights! Everyone is level headed no one showed their arse!

Very well designed and maintained. Restrooms were cleaned and serviced. Refuse cans were not overflowing as I have noticed in other faciliiies

Been traveling through this airport a good number of times now, and here are my observations: Size & Terminals : decent size, with A-E gates sections clearly separated and labeled. Amenities: self service areas, pet relief area, chocolate stores, coffee shops, limited selection of restaurants and various, lots of rocking chairs spread throughout but always occupied. Services overall is adequate. USO: one of the busiest, always packed. Priority club: located right before A21, not too small, fairly clean, full bar service...BUT, foods here are not good at all. After stopped by here a good number of times, the food selections never changes: simple salad section, 2 desserts, nan bread + taziki sauce, hot foods has always been soup, rice and beans, never changed. And there is always a long wait list. This is definitely a busy international airport. But going through customs is not too bad, compare to many other large airports custom process time, here is not super lengthy.

This airport is just a crowded mess! Terminals and halls are just tight and crowded. But a lot of seating for the amount of traffic this airport gets from what it appears. Due to the overcrowding, it makes it difficult to get to the specific gate for boarding.

Of the airport choices I have close to me, GSO, RDU and CLT, CLT ranks a distant last place. Getting in to get dropped off, pick someone up or other is not fun because of the limited and confusing roads in. When you get to the terminal they are doing construction right now so it messes it up worse and slow you down. The check area was not bad for us on our flight but after we got through that then the TSA line was a bit long. It's not as bad as some airports that I've been through like LAX which is just a nightmare as hell but it was still pretty bad. The one thing that I really just didn't like about CLT was the distance from the TSA to the actual gates they had moving walkways but it just seem like a long way for a little pay off. They could've had a lot more food services involved there than they did but the choices were somewhat limited over priced as usual with an airport and we settled for fast food which is horrible and itself. Like I said I'd prefer to go out of a different airport and hopefully the next time I will.

I was bumped and bumped, and bumped again. I was laid over 6 hours. We all were being bumped. An announcement was made and keeping us informed. Didn't help that half of us were standing for 6 hours. Not enough seats for all of us. Even walking around to another spot didn't help, it was packed everywhere. No compensation was made. A meal ticket, or a partial refund.

So many barbecue places at the airport! It's making me hungry. All the fattening foods you could ever dream of along with wall to wall people.

MY FAVORITE AIRPORT WITH ROCKING CHAIRS! Yes, I like my stops at CLT -so much to do, every store you can think of. I've had both good & bad experiences here, but no fault of the airport. However, one thing that must improve: THE SEATING AREAS SUCK! CLT lags behind many airports. Waiting at the gates is uncomfortable & most chairs lack charging capability. Today I was in the D4 area & I could find only a few places to stay charged & passengers at the charging bars had to stand! (Well, only a few had chairs.) Hope that improvements to the gates are coming soon.

A lot of construction going on at this airport. Give yourself ample time if you are traveling. At least 30mins to a hour additionally what you may have been expecting. Original elements of the tree and rocking chairs still in place for now. Looking forward to revisiting after construction is complete.

New concourse for Delta is huge. Walkways are a must. Ate at The Crown and never enjoyed a hamburger and fries so much, after Hurricane Helene found us stuck in a parking lot for 3 days and nights, sleeping in the car and eating bread and water. Recommend The Crown!

Good food options. Nice that there is an exec lounge in a southwest terminal. Poor signage at entry to terminals. No clear. Precheck crazy long. Huge distance between terminal and gates. People movers often do t work. Give yourself an hour more than normal.

Okay - so here we go! We have determined the travel to keep us out of CLT! Tulsa direct on Southwest to Florida!

CLT Free WiFi | Free is exactly the right price for the WiFi service at CLT since that's what it's worth... nothing. I was able to connect immediately after turning off WiFi on my phone.

I despise this airport. Not enough handicap accessible spots or attendants. Some of the rudest and most despicable passengers. No train, no rhyme or reason to layout. Do I go on? Oh yes, let me tell you a tale of the first (and hopefully last!) time I step foot into this hell called the Charlotte Douglas International Airport. Now, I should begin by telling you that I don't consider myself a frequent traveler, but apparently compared to my loved ones, I am. Consequently, I usually take it with a grain of salt when someone complains to me about traveling because the fact is I've usually already dealt with what they're complaining about. Some examples of this include delayed or canceled flights, airports being too big and signage being nonexistent, not being able to find someone that speaks your language. Oh baby, the list goes on and on. Needless to say, when my cousin who hates traveling and travels once every year if that complained about this airport, I scoffed. I had never been to it, but honestly how bad could it be? I mean, I've gotten yelled at in foreign countries being told I'm a stupid American, I've had issues with wheelchair assistance before, flights where I've had to stay overnight at an airport, you get the idea. Well, I can tell you this is on my poop list of airports! We arrived in the international terminal from St. Lucia. I had requested wheelchair assistance as I was in a boot. There was no wheelchair upon arrival. I had to speak to an employee to then get a wheelchair. As it turns out, we are having a wheelchair party because there were six of us with two wheelchair attendants. Then one went poof and a guy was left with six wheelchairs. I am fortunate that I did not travel alone, but there is no reason that my companion had to wheel me away when there are employees at airports for this same reason. In addition to this, this airport is clearly not built for handicapped people as the elevator barely fit Oompa-Loompas, meaning two wheelchairs at best with their attendants if that. We had to take an elevator to go to customs, and fortunately for us, they have a section for handicapped folks and their loved ones. We also have Global Entry, so we were in and out, especially as we didn't have checked luggage. Otherwise, we would have had to recheck it per what we were told. We get out of customs and baggage claim and are seeking the TSA checkpoint to enter the domestic terminal. Except apparently it's in butt you-know-where Egypt. We manage to walk and get wheeled in half an hour and that's after going through TSA where I had the displeasure of meeting the worst Karen of life. This woman swept past me, didn't even mumble an apology, and nearly hit my boot. I was seething as all she kept going on about was missing her flight, not caring whatsoever I was in a boot. I got past TSA first as I was handicapped and I cursed profusely in French at the lack of consideration. I will tell you I do not usually wish this on people, but I hope that woman missed her flight with the passion of a thousand suns. Unfortunately for me, she wasn't the only person in this airport who was like this. We eventually made it past TSA and decided to dine at a Mexican restaurant called Tequileria (will write a separate review for that) and it astounded me how many people were dumbfounded because they couldn't figure out how to move to make space for someone in a wheelchair. Ugh. Then there's the caveat that before we even enter, we get stopped by an airport employee where I have to sign some paperwork because apparently my companion isn't supposed to be wheeling me, but hey, they were the ones at fault for that. I was told eventually someone would come to get me at the restaurant to wheel me to my flight and you already know that that did not happen. Heck, pigs flying had more chances of that happening. The walk to our gate takes some time afterwards, but luckily for us, we had an hour or so to kill and my companion knows this labyrinth of an airport. We sat in peace, waiting to head home to Tallahassee. Here is where we were graced by Lady Luck - we somehow did not get our gate changed. Sadly, our flight was a bit late and we got home around 1 AM in the morning. That said, the entire experience left me with a bitter taste in my mouth that I can't seem to get rid of. Even my airport nemesis (Charles de Gaulle in Paris) doesn't compare to this crime against humanity. I seriously do not want to return EVER. The amount of people I saw sprinting across this airport baffled me and do not get me started on the lack of a moving train between the terminals. People complain so much about airports (myself included), but I can usually find one redeeming quality. This one? Nada, zip, zilch. I rather fork over extra cash than deal with lack of employees, lack of handicap accessibility, lack of transportation. I sincerely wish any and all persons luck if they have the misfortune of having to travel through here.

Ridiculously large and a perfect example of poor planning- there should never be an airport where one airline American AA can dominate in 5 very long concourses. Seeing people practically collapse in exhaustion running in 5 concourse directions to catch connections is upsetting and an abuse of passengers before they even get into the air. Avoid this airport.

This airport seems as large and as crowded as ATL, even though ATL states they have the busiest airport in the world. There is construction going on around the terminals and it's about time since many of the gates and seats are outdated. Bathrooms are not very clean, and the rental car pathway is a bit tricky to access. Traffic in and out of the airport is problematic. I hope this airport improves the efficiency during the next few years.

This is probably my favorite connecting airport. They have bathroom attendants constantly cleaning or tending to the restrooms. It has tons of descent food options. The current work areas are a bit annoying, but you can't fault them for doing improvements. This airport is easily walkable from one side to the other.

Is this airport always pure chaos or is it just my luck? It's not a good feeling to make your connection here and god forbid it's a tight one because it's impossible to run through as the terminal hallways are packed, wall-to-wall people. It's inevitable that I have to connect here as it's the major American hub in the South. And even though I fly American, the connection is never in the same terminal. Don't even think you're going to be able to run through. But it's not all terrible. It's not like ATL, DFW, JFK or O'Hare where it's so enormous, you have to go up to an airtrain or monorail between terminals. Though I have to wonder if that would help the congestion problem? I've spent too many hours in this airport because my flights have inevitably been delayed (or I've missed a connection... do planes ever take off on time? I miss the days of living near a major hub). And Admiral's Club needs to be bigger (I mean, it's a hub, so what gives, AA?), and even if there isn't a line to get in, you may or may not even be able to find a seat. Finally, the rental car situation is the worst I've seen at an airport and if you can avoid Budget at all costs, it's the worst of the bunch. I waited at least 90 minutes on two lines to get my car, which comes to you in a dark garage, making it difficult to see the inevitable scratches and dents that they will try to claim is your fault after you turn it in. But that's a whole other review. I still blame the airport for having a lousy rental car situation in the first place.

I'm just passing through, on my way to a different destination. But from what I've seen of CLT during my 2+-hour layover: I like this airport. There isn't a train here, from what I can tell, so you'll be walking from terminal to terminal. Terminals aren't super spread out like DFW, but if you land at one terminal and need to catch a connecting flight in another terminal, it will take you 10 or more minutes to walk there. There are moving walkways to help speed up the process, though. There are lots of food options, including sit-down restaurants, bars, grab-and-go sushi (hmmm), chocolate shops, fast food joints and more. Around Gate D, there's a big food court area with lots of choices. The airport is clean, and in some areas, it's nice and airy, with high windows and fake trees. (I'm learning that many airports are incorporating fake trees into their decor. I'm not mad about it.) This is a more-than-decent airport.

It's been a minute since I last reviewed Charlotte Douglas International so here we go. There have been many big changes over the last years and most of them deal with parking and renovations to the airport itself. The airport has gotten an a much needed updated facelift compared to the old face. Getting to the airport is not much of an issues even with all new roads but you have to be prepared for getting where you need to because during high traffic times, the roads can end quickly and you may be in the wrong lane. Charlotte Douglas is currently upgrading the baggage areas and because of this, the area can feel congested. The ticket counter is on the second floor and American Airlines is at the very end. They've done a good job of having many self check in kiosks so you don't have to wait in line to get a boarding pass. There is an app that lets you see the time frame for getting through security and I find that Security E tends to go more smoothly. TSA agents are what they are so grin and bear it. They do however get you through relatively quickly but that can be subjective. There is a dedicated food court with many restaurants but the seating is insufficient. You'll be hard pressed to fine a decent seating area especially if you're with family. Unfortunately, throughout the entire airport, seating can be a premium especially if you're traveling in a group. In the main area, they still have the rocking chairs and restaurants so you can people watch or just past the time. The signage is very good and there are many restaurants on each concourse so no more walking from concourse to concourse to find snacks, food or other flight essentials. I'm happy with the upgrades that CLT is doing and they are doing their best to limit the inconvenience. Overall, we have a great airport and it will be better in the future.

Having lived in Charlotte for 5 years now, I've seen this airport go through so many transformations, it's like a butterfly emerging from its cocoon! I even used to drive for Uber and spent a lot of time at the airport, so I've had a front-row seat to all the changes. But one thing that hasn't changed is the traffic leading to the pick-up area. It's like a never-ending game of "How long can you wait?" Last night, I swear it took my driver 16 minutes to reach me, and I started to wonder if I had accidentally entered a time warp! But fear not, my fellow travelers, because this airport has its fair share of pros! The new check-in area close to Terminal E is like a well-oiled machine. Gone are the days of lines stretching through the entire lobby. It's like a breath of fresh air! And let me tell you, the new design, even though it's not complete, screams "I'm gonna be a masterpiece!" Now, let's talk about the lobby. On both sides, there are these bulbs that look like mini tornadoes. I guess they represent the whirlwind of activity in the Queen City. Talk about a unique touch! And speaking of queens, there's a beautiful statue of the Queen herself, holding her crown high in the air. She's like the Beyoncé of the airport, commanding attention from the lower level all the way up to the upper level. Talk about artsy! Oh, and don't get me started on the waiting areas. They're lined with trees and some even have rocking chairs! It's like a mini oasis of nature and relaxation. Although, I must admit, some of the white painted chairs looked a bit dirty. They should hire a chair cleaner or start a chair spa because nobody likes a dirty chair cramping their aesthetic. But let's not forget about the food court and shops! It's a thriving hub of deliciousness and retail therapy. Just a word of caution, the Chick-Fil-A line can sometimes be a bit rowdy, but hey, if you're craving that chicken goodness, it's worth the wait! And if you're traveling with your furry friend, fear not, there are designated spots for them to go go go. One in the lobby and another in the Terminal A corridor. Talk about a pet-friendly airport! I'm crossing my fingers that this airport will be completed soon, so we can finally see it in all its glory without those pesky construction boards. I'll definitely update this review in a year because who knows what surprises await us! Until then, keep traveling and keep smiling!

Been thru here alot lately. And there are always issues. While issues are airlines, drinking here is expensive! Today Ramps were closed due to a thunderstorm, and we sat on plane longest time when everyone on plane needed restrooms and we were told NOT to get up because if the plane could finally move and someone was in the john it couldn't. So are you just supposed to pee in your pants? Of course when we finally got off the plane, lines were long in women's room. And one lady didn't lock her door and another woman walked in on her and they both screamed. I just laughed. One hour after we were supposed to board our plane is finally here. Happy days are here again.

Lots of food options and several concourses. The airport feels bigger than the last time I was here. I wonder if they have added any new terminals. Concourse E was under major construction, which was a little disruptive for movement, but no big deal. The floors were pretty clean and there was ample seating near my gate at B3.

Long walk from security to our gate. We didn't mind though. No United Club. (Makes sense . This is not their hub. Not as busy as DIA but again we don't mind . It's a break from constantly hustling. Areas that are getting some makeover? Future looks bright!

The Airport has kept its charming rocking chairs along the main area. It seems like lots more eateries are available. I just spotted the Smokehouse on the B corridors. Very busy airport, I believe near top 10.

Charlotte Douglas International Airport - CLT happens to be a stopover from Phoenix, AZ to Orlando, FL my final destination. No three airports could be so excruciatingly and diversely different! This is probably my third visit here. And I hate to say, I'm never enthused about it, with the exception of just a few things! In my occasions to regularly travel yet not a professional airport reviewer by any means, and not a business traveler - but a mainly fun and demands trekker, I have developed as succinct a process for measuring the worthiness of each airport visited. My criteria are: 1) ease of access to and from public or private ground transportation: 3.5 ; 2) convenient parking when having to leave vehicle or dropping off: 3.5 ; 3) access and convenience of retrieving and dropping off rental vehicles: 3.5 ; 4) atmosphere, ambience, public facilities, seating areas and access to communications, charging and Wi-Fi: 4.0 ; 5) overall human customer service - including but not limited to ticket counter, TSA, Hospitality, Retail, Support Services, Restaurant and Baggage Handler knowledge, communication, attitude and demeanor: 3.5 ; 6) ease of flight information access throughout facility via signage, boards, screens or clear understandable PA system announcements: 3.5 ; 7) distance, maneuverability, access and convenience of trekking from gate to gate and/or concourse to concourse for connecting flights: 4.0 ; 8) quantity, value, convenience, quality and comfort of eateries and/or retailers: 4.0 ; and last, but not least 9) baggage handling, claims and retrieval location, process and lost and found assistance: 4.0 . Taking all the aforementioned categories, I've devised a scale of 1 to 5 with 1 being the worst and 5 being the best an airport can be! This airport is rated a: 3.27, good, but not great! Most positive point(s) at this airport are: the airport being relatively small in comparison to many major city airports makes it more walkable in long distances. The most negative points here are: tight halls, lacking decent waiting areas, and clustered and antiquated infrastructure increase the need for more space and an enormous amount of uncomfortable body odor inhalation - very tight accommodations, seating, lounging, and too much customer density. Charlotte Douglas International Airport you need some serious upgrades.

Upon arrival, CLT looks drab and outdated, but it's undergoing a major facelift with lots of renovations around the airport.  There are no trains, trams or shuttles that connect the different concourses, so be prepared to hustle over to those last-minute gate changes or connecting flights. (Concourse A is a 25ish minute walk from Concourse E!) The overcrowded, chaotic walkways and gated areas add to the challenge against time. Considering deplaning, rushing to connections, the lack of transit service, and the general nature of flights being late, I recommend avoiding super brief layovers in CLT when booking flights. Gate B seating has charging ports and wireless chargers on some arm rests! Maybe bring a napkin to place between the grimy arm rest and your phone.

Good grief. Chaotic, spread out, disorganized and unhappy staff, and lacking the necessary transport and infrastructure to get people to their gates in a timely fashion. So many unreported delays and gate changes here and moving walkways and areas closed off or not working. They do have some decent restaurants and shops, but you will likely be too disoriented or lost to use them. Allow an abundance of extra time at this airport. A minimum of 1 to 1.5 hours for a layover here. One of my least favorite airports in the U.S., which I avoid whenever possible.

This is not a big airport, but then again, Charlotte is not a big city. The food court is decent with local fast food favorites like Bojangles and Chik-fil-a, and other options such as bagels, Chinese, pizza, Mexican and BBQ. There is also free WiFi in the airport and they actually have rocking chairs throughout the place. The place is too crowded though. It's too small for the amount of flights it serves, so there is barely any seating. There are not enough power outlets either.

Flown out from Charlotte douglas multiple time and had connections several other times. TSA lines are pretty long even early in the morning. Pretty good choices for places to grab a bite while waiting for your flight. Bathrooms can be a bit hard to get your suitcase in and close the door since they open inwards. I love the filter water dispenser. I found outlet available readily for charging my device. Terminals are walkable from one to the next. Generally no major issues.

This airport is BUSY!!! I came through for a connection to Costa Rica. I was thinking that I had been through this airport before, but upon arrival, it didn't look familiar. They did have some good restaurants that the family enjoyed, though, and some good coffee shops. I do love my coffee. But, as airports go... I was able to connect flights without problems. On our return trip, however, the tarmac was packed!!! We had to sit on the plane for longer than we would have liked because our connection was tight. We were scheduled to miss our connecting flight home, and it was late! Not a good look. However, I must give the airport employees kudos. They did everything they could to get us on that flight. We had to go through customs and all that's involved with that, but they gave clear guidance and rushed us through. There were about 50 of us, so we would have taken up half the plane. The line through security took forever! And when we arrived at our gate the door to the plane was already closed. BUT, they went in and spoke with the pilot. In the end, we all got on the plane and made our way home. KUDOS to all involved.

Concourse D is filthy. D must stands for dirty and disgusting! From the seats to floor to the bathrooms. I hate that I have to fly back into the airport for my return home.

As far as airports go, CLT is one of my favorites. The interior is very clean, there are an abundance of places to eat and shop at, and my personal favorite, they have a million rocking chairs all over the airport. This means that CLT is the perfect airport for them long layovers. I have even stayed at this airport overnight with no problems at all.

It could be much better. They need to expand the enter TSA part. They also have an international connected side, so if you have a connecting flight, you will have to exit customs then come back in. Could be better