ukienomad
Google
We arrived and were told that they were having a function with about 30 guests that evening so we would not be allowed to use the common areas in the house that evening and we would have to stay in our rooms. She said we could go elsewhere but never offered to call and find a place for us to stay. When we first arrived, I told her we have been traveling for 22 days and that my husband was not feeling well. Again, she gave us a couple of names in the town but, again, never offered to call to see if there was any availability. Since my husband wasn't feeling well and we had driven many hours, we decided to stay anyway and paid for the room the amount that she requested. After going outside on the patio to have a peaceful glass of wine, the gardener was there with a gas power trimmer trimming the bushes never stopping. The young innkeeper came outside telling us that there was a problem. We booked the room 6 months ago and apparently the prices went up and we owed her another 14€. So instead of getting a possible discount for not being able to use the common areas and having to stay in our rooms, we had to pay additional money or we had to leave. At that point, my husband was willing to sleep in the car because of her attitude and unwillingness to bend on anything. It was her way or the highway!! She made it very obvious that she preferred us not being there since she had a group coming in and having us there was an inconvenience. We've traveled throughout the world and this is the worst that we have ever been treated. The place might be lovely, but I would not recommend it as far as friendliness or service. We wound up leaving and getting a hotel in town (not as pretty) but with friendlier service and a feeling of welcome. With the treatment we received, my husband would not stay at the chateau. Think twice before booking this place.