Château de Namur

We stayed at this hotel twice, about two weeks apart. We came back the second time because we enjoyed it so much the first time.||The atmosphere is unique and pleasant. The town of Namur was unexpectedly charming, but this chateau is up in the hills outside of town. It’s very beautiful and quiet there and, by the time you reach it after navigating some winding roads you really do feel that you’ve arrived at a chateau rather than just an ordinary hotel.||I don’t know the exact history of the hotel but it has clearly been around a while and there is some variation from room to room. I wouldn’t call the rooms super modern but they are very comfortable and functional and a really great value for the price.||I don’t recall the name of the guy who works the evening shift but he is extremely friendly and helpful. The second time we stayed there he gave us a free upgrade to a luxury suite because it was quite late and, he reasoned, he might as well give an upgrade to a returning couple rather than have it sit empty. This is a great customer service attitude.||The only reason I am withholding a fifth star is that we received a call at 11:01 am the following morning complaining that we had passed the checkout time. Perhaps we had been told this at check-in, but neither of us remembered this and assumed that check-out was at noon. When we asked whether we could extend our checkout until noon, the woman told us that it was “too late” for that and that “we should have asked sooner,” because after 11 am it was only possible to extend checkout if she sent an email to the hotel manager and received timely permission from him. ||When we replied that we’d pack our things right away and check-out as soon as possible, she started asking me to commit to the exact time: 11:15? 11:20? All of this was unnecessary and completely inconsistent with everything else we experienced at this very fine hotel. Overall: highly recommended!

We had a fabulous overnight stay on our first night of our holiday and what a lovely start.||The chateau is wonderful with well kept grounds, with seating in various places to relax. ||A special mention to the students that train there, they all did so well and the food was absolutely delicious in the evening. There was plenty to choose at breakfast which was also great, it was a lovely morning and you could sit out on the terrace. ||We will definitely return, thank you.

The overall experience was splendid from the first second untill the last. The hotel is beautiful as is the location it is at. Everyone of the staff was kind and even the little French I know was appreciated. The diner was some of the best food I have ever eaten and me being a vegetarian didn’t make a difference. And just as a lot of people are saying the students do an incredible job. The waiter helping me was nervous doing it in English but he did wonderful. I will return here for sure. Ow and the room? 10/10. No worries there either.

Comfortable room with good air conditioning. Super food and lovely to be able to dine on the terrace in the very warm weather while we were there. The staff, from the associated college were excellent, I could not believe that the lovely lady who served us at dinner was only in her first year.|Plenty of parking and easy access into town via a cable car a short walk away. |We chose the half board option which was good value, especially considering the excellent quality of the food. Relatively speaking, the drinks seemed quite expensive, but I guess they need to show a profit somewhere. Seen as a package, still great value for the quality offered.

We stayed for my husband's birthday. Everything was perfect. Both the room and the terrace for dinner. And of course the food and wine were excellent. Thank you to the whole team, very professional and very attentive. We'll be back again!

This was an overnight stop for us which I booked just before arrival. The chateau is in a very quiet location and the gardens are very pretty and neat and when in full bloom will look amazing. The food in the restaurant was superb, with friendly efficient staff. So glad we stopped here!

We really enjoyed our stay at the chateau. The room was comfortable, had a nice view, good aircon, large bathroom, well stocked mini bar. Had an excellent meal on the first night and the breakfasts were great. Its a solid walk into town (especially the return), not so bad for a visit to the Citadel.

Unique castle with history next to beautiful town. Time travel back in hundred years in its best meaning. Friendly and caring staff. Must go restaurant with good menu and wine selection. Menu is accommedated in case of requests. Personal service at reception.

Wow. We were blown away by this excellent hotel and at an incredibly reasonable price. The staff was super friendly and helpful. The grounds are beautiful. The room including the bathroom was not only huge, especially for Europe, it was over-the-top with the quirky lighting features, the emergency champagne, the cork room key, etc. The room was nicely decorated with excellent air con. It was very quiet and the beds super comfy. The only drawbacks were the bath towels were thin and worn and the location was not convenient to exploring the town...but that is the trade off for this wonderful hotel.