Chateau Mar Golf Resort Trademark Collection by Wyndham

Stayed here with a friend on the 5th floor , I think it was room 530. There were baby roaches roaming the table & a dead bug on one of the beds. I visited my family once at this location, a bee 🐝 snuck inside from the balcony, the chairs in the balcony had dead bugs, live spiders & bird poop everywhere. Someone left their kid’s shorts near the balcony & they yelled at me to throw it downstairs to them. Mosquitoes in the bathroom. There’s always a party and loud music downstairs, so if that’s not your style don’t book here. They play pool table very loud downstairs, feels like loud gun shots. When I book a separate room of my own, room doesn’t have a microwave just a fridge but the lobby provides a microwave. There’s a nice computer area where I usually charge my phone. Lobby bathrooms are clean & downstairs is decorated with luxury. Hotel staff is always nice & mind their business. Who I can’t stand is the next door restaurant worker lady with the dreads. She has a terrible attitude, always rolling her eyes. Even though I spend $30 or more. For some reason the hotel charged me $14.99 after check out without any explanation, still waiting on a refund from my bank. Overall it’s a cool hotel for a young crowd

This hotel rides on 50s nostalgia under the guise of being a 4 star experience. Ive had better Wi-Fi at 1 stars. Whoever said the rooms were well decorated. I want what they are smoking because the room literally has a small 50s vibe frigidaire, 3 tiny paintings, what looks to be the tiniest desk I have ever seen in my entire life that would make the likes of IKEA blush. It's 2025 and we still dont have microwaves in our room? Sheeeeeessshhh. RoOmS aRe eXtReMelY NeAt, wElL dEcOrAtEd, CoUldN’T hAvE HaD aSkEd fOR a bEtTeR sTAy!

I checked in to my hotel room tonight after informing the staff I'd have a late check-in due to flight delays with Spirit Airlines. Come to find out, there were absolutely no towels available upon checking in. I spoke to the Night Shift Clerk, and he informed me that no clean towels would be available until after I check out. This is obviously a major inconvenience for me, especially after dealing with a 15 hour flight delay, sleeping in airports and walking from terminal to terminal. Also, I happened to notice roaches crawling on the walls. I believe that I should be reimbursed for such inconveniences. I emailed them prior to this review in order to give them the opportunity to make things right. They haven't repsonded, and haven't refunded me a dime. As someone who has worked in the hospitality industry, specifically for the Ayres Hotel and Suites, I understand you can run out of supplies during busy weekends. That's understandable. I just want things to be made right for myself--your guest. As of right now, I'm giving them a 1/5 rating. Highly unsatisfied.

The rooms were good and petty chill. The wifi really wasn't good honestly, for gaming that is. It is good for watching YouTube or any app or website you'd use on your phone though. Overall the experience was ok, just wish the wifi was better.

If you’re planning a vacation or business trip, this is the correct place to book a peaceful, adventurous, wonderful clean & awesome place. Feels like being in paradise without actually being in it. Staff makes you feel very welcomed as if it were your home without it being a home. If you’re bored in your room and need some action, there’s a pool, restaurant, bar & lots of other fun activities such as tennis, parks & spas. I didn’t get to use everything they provided but next time I will. Rooms are extremely neat, well decorated, couldn’t have had asked for a better stay! The guests are very kind, and considered of others. Fast WiFi if you work online, humongous television ….. couldn’t have asked for a better booking! Wish I could’ve stayed longer. Thanks for accommodating me and making my stay pleasurable. 10 stars recommended, better than the Hilton and more pleasant than the Double tree ! CHECK IT OUT ! Aroma is also splendid , cool lobby waiting area … and the views are gorgeous :)

Don’t go to the bar/restaurant next door instead the Chateu hotel , they are rude, have a bad attitude & close early. When my mother invited me over, the room had a lot of lies , random garbage in the balcony & bees flying in & out the doors. Dangerous facility, I don’t recommend. Too much noise and music 24/7, not respect for guests and random room charges on your card. They also don’t reply to emails or complains

If you’re into history and staying in a place that in its heyday had A list stars staying in it then this place is for you. However, that is the beginning and end of the “perks”. Its very unfortunate because this place could be incredible if it were owned by someone who gave even half a crap about it and had some pride in their establishment. Wasn’t able to check in at the allotted time due to them not having the rooms ready. Was told to put my name on a list and they would call me as soon as a room was made available. Waited in the lobby for an hour before approaching the desk again and seeing how the rooms were coming along and was promptly checked in. The phone call was never coming. The lobby smells of weed and the rooms of cigarettes. The “marketplace” was empty so you better have everything you need food and amenity wise. There are three elevators. One was operational and appeared to be on its last legs as it stopped at incorrect floors consistently and had masking tape closing the control panel. Decided to suck it up and use the stairs. The rooms are rooms but at least the ac worked. In all if it weren’t for the history and some window dressing in the form of retro decoration than this place would frankly be abhorrent. If I were you I’d come in walk around, snap the photos you want of the memorabilia so you can say you went and then leave. 2 stars solely because I love the historical aspect of it.

This was by far one of the worst hotel experiences I’ve ever had. The Chateau Mar Golf Resort, Trademark Collection by Wyndham is absolutely not a 4-star hotel, not even close. The atmosphere felt unsafe and chaotic from the start. There was no staff to greet us, no luggage cart, and no visible security. I genuinely felt afraid to even take out my phone outside the entrance at night. the place gave off a dangerous vibe. When I entered the room, I found it flooded with water because the refrigerator had broken and leaked everywhere. The hallways and elevator had a bad odor, and the room was basic, definitely not up to 4-star standards. I asked where to park my car, followed their instructions, and then — at 1 AM — someone knocked on my hotel room door to tell me I had to move it because like 10 police vehicles were in front of the hotel due to some incident. That was shocking and disturbing. I booked through Priceline Express Deals, trusting I would get a proper 4-star hotel. Instead, I ended up here. I honestly don’t know how this hotel is rated 4 stars — it feels more like a rundown, unsafe motel. Do not stay here. Terrible experience from start to finish.