Carnmore Chateau Marlborough

Arrived much earlier than check in allowed on Monday, but the amazing lady at reception was more than helpful to us, storing our bags, and attempting to get our room ready as soon as possible. So friendly! The rooms were modern and tidy and in great condition. The lovely English girl in the restaurant was super friendly and made us feel so welcomed. We enjoyed our meals, drinks and stay. Highly recommend this hotel for its exceptional service, location and rooms!

We received an email after booking with the Chateau asking for arrival times to make our stay seemless and it definitely was. Laychan on reception was a wonderful, friendly concierge who made our special occasion second to none. He thought of everything, and provided exceptional customer service throughout out our stay, making us feel very special. My husband is about to embark on a new chapter in his life, and this was the perfect break away. We had a delicious dinner in the dining room and met other attentive and lovely staff. I can't recommend this hotel enough. 5 🌟 ⭐️ 🌟 ⭐️ 🌟 ❤️ |The Pepper Family

The rooms we had were very comfortable, spacious, clean with a very comfortable bed. The front desk staff, especially the German/British lady (Silke) was very professional, helpful, friendly and polite, who in our opinion, went above and beyond with a couple of requests we asked for to make the stay for our elderly parents even more comfortable. She made the three day stay very pleasant. The dining room staff were also very professional, courteous and friendly. We can't recommend this hotel high enough.

We had the absolute pleasure of staying at at this lovely place twice four weeks ago. The night we arrived a young man greeted my husband with such a warm welcome. He informed us of the lovely restaurant on site and the Sunday Roast. Well the roast was so good you wanted to lick the plate(extremely inappropriate of course) and desert was lovely. The wonderful staff were all geared to make you feel like a valued guest.They chatted moved about checking you were happy with everything and keeping a watchful eye on your liquid refreshments be it coffee,orange juice or alcohol! Thankyou to receptionist, chefs,front of house dinning staff, kitchen hands and big thanks to the cleaners who gave us a beautiful clean room. Big hugs Mark & Jet

We had an amazing stay at the hotel. The location is seriously perfect - we were just a short walk from town center and had tons of restaurants and shops right on our doorstep.|Our room was gorgeous, spacious, super comfy and had everything we needed. And the front desk staff? Absolutely fantastic. They were all so kind and helpful, always willing to lend a hand.|We were really impressed by the little touches too - like the welcome brownies on arrival. 5/5|One night was not enough to fully appreciate the hotel and the cute sunny little town of Blenheim. Cannot wait to return.

The stay was satisfactory but we were a little underwhelmed by the hotel. ||Our room looked to need a little renovation - nothing too major but the furniture was a bit tired, the grouting in the bathroom needed attention etc. The bed was harder than we liked. ||The service at reception was welcoming. ||The WiFi worked smoothly. ||On our first night we ate in the restaurant and thought the Sunday roast we had was tasty and very good value. But on the other hand, we were very disappointed with the breakfast buffet the next morning. There was only a minimal selection of fruit etc., and the cooked food was allowed to run out so no scrambled egg when we were there and the service we thought was indifferent. It was certainly not good value for money. ||The hotel had been recommended to us by friends who stayed here last year. Maybe if we hadn’t been expecting more we would have rated the room more kindly.

My husband and I stayed at this hotel a few weeks ago. The hotel itself was a bit worn but their staff, especially in the dining room staff are so thoughtful. My husband and I had an early dinner in the dining room one evening. The sun’s reflection was in my eyes. When we asked if the server could pull down the blinds, we were told that the windows have none. We didn’t make a fuss and thought we will just hurry up our meals. A few minutes later, I saw our server and her coworker rolling this big umbrella on a stand to the window that I was sitting in front of. She looked in the window to see if the umbrella was positioned so it blocked the sun’s reflection from my face. It did. My husband and I are so impressed with her thoughtfulness. In all our years of travel, no one has ever gone above and beyond to go these extra steps. I wish I had asked for her name so I can write to the hotel directly and compliment her service. If we had a chance to go back to Blenheim, NZ. We will stay there for sure.

After camping in a tent for the last week me and my partner decided to splurge a little bit on a room. We are absolutely astounded by the service as well as the room. Doris showed us the up most amazing customer service. We could not be more thankful to be staying at such a wonderful establishment!! I could not recommend this more!!!