Chateau Miramar by Be Live

I returned to this hotel because in 1998 I watched Spanish football there. It was a bittersweet feeling. I wanted to see what it was like now. It is not well maintained. It is a shame to let a good, well-located hotel fail. It is destroyed and has no atmosphere. The good and positive thing is the people and the saltwater pool. Thanks to those who continue working.

No hot water, the staff makes promises like "they are working on it" when they know nothing is getting fixed. The worst experience.

View on the seafront, the excellent room, also tranquility and great pool, I had a very good experience of this hotel, especially economic

I stayed at the Chateau Hotel June 9-16 with my wife and two daughters. I wonder how this hotel is still open to the public. The conditions of the hotel and rooms were horrible!!! The air conditioner in the two rooms we stayed were not working properly. We asked new rooms and when changed we had the same problem that was not solved by the hotel administration because I guess they do not have rooms with good air conditioner. The beds were hard, the rooms were humid, the carpet in the hall was dirty and stained, we found a cockroach in our room, and every time we shower the water would run through the wall to the front door, and none of the sliding doors were working properly, so we had to sleep with the sliding doors in our rooms unlocked the whole week. NASTY!!! The only good thing in the hotel was the people who work there who were nice and very professional. It is a pity this hotel has so horrible conditions, because it has very good location and great potential!

We were shipped here because our booked and confirmed hotel The Comodoro was allegedly overbooked. Not the greatest experience when you arrive at 23.00 hours after 16 hours or so of travel.||Receptionist was indifferent to our arrival.Room was spartan. Bed was a small uncomfortable but clean double. Air conditioning sounded like a tractor engine. Fridge did not work. Electrics were idiosyncratic. Some of the bathroom lighting failed during our stay and we had to stop using the hairdryer when it started to emit smoke. Breakfast was OK but not brilliant. We could not get out quick enough. In our hurry my wife left her travel pillow in the room. When we realised this that evening we called from the hotel from where our tour was starting in an attempt to retrieve it but were greeted by a distinct lack of interest. Our fault for leaving it I know but I can only hope its new owner is enjoying it!!

Awful! Terrible! The carpets throughout the entire hotel are disgusting -- more dirty and stained than you can possibly imagine -- probably hasn't been cleaned since the 1970s! It stinks of mold and mildew throughout. They put me on the 4th floor even though the elevator wouldn't go to the 4th floor -- and there were only 3 or 4 other guests in the whole hotel!!! I did love my balcony, which had a great view, but the 3 or 4 guests staying in the hotel were forced to leave because of a storm, which created a major flooding issue. There was NO HOT WATER! Literally had to take freezing cold showers! I did like some of the staff. The food was pretty terrible, though. I don't know... it's Cuba, so you expect problems, but this place was just way too dirty and problematic. It's only a 5 minute walk from a really great hotel and a decent one too. I guess if they replaced all of the nasty carpets, fixed the elevators, and fixed the hot water issues, perhaps it would be worth a stay since it is cheaper than most other hotels...

This place is a good base for touring Havana and many tours will pick you up from here. Friendly staff and helpful. A nice average place to stay which is good value for money. They had oat milk as a dairy free alternative and accommodated adapted menu to offer a gluten free alternative also.||||I would revisit. The cost of a taxi to the airport was $20 CUC and the hotel reception exchanged money. Wifi cards are also available to purchase by the hour.

Our travel group was placed here at the last minute - a change from the Copacabana next door, mandated by the travel agency in Cuba. No reason given, but when both are government owned, it probably makes no difference.||My room was clean. Bed linens were worn but clean; the bathroom was cleaned daily. It was good that I'd packed toilet paper, as for 2 days, there was none. Our guide had mentioned that paper should go into the waste can, and it was emptied daily. A long hair on the floor, though, (definitely not mine) stayed there for a couple of days. the main problem was the freezing-cold a.c. that couldn't be regulated. I finally turned it off completely. And lukewarm showers - some others in our group occasionally got hot water, but my room never did.||We had a daily breakfast, which offered the meats and cheese that German tourists seem to require, and hot dishes that were generic. Yogurt and granola were fine; lots of juices; a nice clean-up crew.||I wouldn't stay here by choice, but it was a slice of how Cuba works.