Anne Harvey-chisholm
Google
We had a fantastic 3 day stay here. Greeted by friendly concierge staff, very well turned out and welcoming, (first impressions always count for me) they took our luggage into reception and the keys for our car to be parked up for duration of our stay.
Friendly welcome from young lady on reception, (again both ladies very smartly dressed) who checked us in, explained the layout of hotel, and the restaurant and lounge bar opening times, then showed us to our room, our luggage was delivered to our room before we arrived, our room was amazing facing onto the metro station, with a small balcony to stand on, bed had a screen round it so was luvly and cool, and very comfy, a bath with a overhead shower also a hand spray, plenty storage space in wardrobe, which also had drawers, a table and chairs fridge and coffee / tea facilities, slippers and dressing gowns, a luvly room, turndown service in the evening, cleaned daily to a very high standard, again housekeeping staff friendly and smartly dressed.
Breakfast again, a friendly welcome from smartly dressed young ladies, shown daily to a table of our choice. Offered and served our tea and coffee by a very nice, well-dressed, tall young man who was luvly and chatted to us daily. All the usual fruit, yogurts, croissants, cold meat, and cheeses, etc.on offer, we enjoyed the tasty scrambled eggs daily, and also an array of beautiful cakes 😆
We treated ourselves to a nightcap on our first evening after dining out, plenty of restaurant's nearby to choose from, a luvly barman who knew his stuff, made us delightful cocktails, a bit expensive but it was a one off,
Check out was easy, again reception staff smartly dressed, both ladies had matching outfits on, asked for our car to be delivered for 9am , but informed our car ready after our breakfast. again friendly concierge staff took our luggage to our hire car.
This hotel is in an excellent location, we walked to the cathedral, (worth a visit) and walked back through the highend fashion stores area, took the metro to the Da Vinci Museo, then another short metro trip to the canal, then a tram back to hotel.
Our stay was exceptional, from the moment we arrived, till we checked out, we njoyed the luxury that the hotel had to offer, I would Highly Recommend a stay here for a truly 5☆ experience.
PS. I hope reception and other staff njoyed the 2 boxes of Scottish Biscuits we left 😀
Grazie a tutto lo staff meraviglioso che ha reso il nostro soggiorno cosi speciale e memorabile. : ) :) :)
(Thank you to all the wonderful staff who made our stay so special and memorable)